2015 LAND ROVER RANGE ROVER Complaints

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving or starting the vehicle, there was a loud clunking sound coming from the engine compartment with the check engine warning light illuminated. The contact also stated that while the vehicle was parked, an attempt was made to start the vehicle; however, the vehicle became inoperable and failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had failed and needed to be repaired or replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired by the dealer. The contact also stated that while attempting to make a turn, there was a rattling sound coming from the front and rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the parts for the recall repair were not yet available. The dealer was not contacted regarding the recall, and the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.

The contact owns a 2015 Land Rover Range Rover. The contact stated that while accelerating or making a turn, there was an abnormal knocking sound coming from the front-end of the vehicle, and the vehicle vibrated. The contact stated that the failure had become more persistent and noticeable over time. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 25V514000 (Steering); however, the VIN was not included in the recall. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

The contact owns a 2015 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Front Passenger door unlatched with no warning. Vehicle is available for inspection upon request. I made a quick stop off the highway and my passenger and I got back in the vehicle and pulled off and the door opened. She pulled the door closed and it wouldn't latch. At this point we were miles away from home. The door could've unlatched on the highway that we were just on and caused a major accident by getting caught by the wind and blowing open which could've shifted the vehicle into a ditch or into other vehicles. My passenger could've been leaning on the door and could've been injured or dead if she fell out and the seat belt didn't hold. After encountering this issue, I have been researching and noticed Safety Recall N335 was issued for Range Rover vehicles, however my year is listed but my vin# fell slightly out of range for this recall. This is a huge issue and can impact my life as well as the lives of others when door stop unlatching.

i have tried to get the recall 25V-514 repaired at two separate LR dealerships. One in MA and one in FL No parts available and no information on when they will be available.. Call LR customer service only to be told they dont have any information on parts availability. Recieved original notification 12/18/24 Second notification 9/5/25 MANY people affected by this safety issue and NO-ONE KNOWS WHEN THIS WILL BE RESOLVED We need NHTSA help to light a fire under JLR

NHTSA Complaint Update : Final Submission Subject: AMENDMENT for 2015 Land Rover Range Rover Rollaway: Confirmed CAN Bus Communication Failure & Pattern Consistent with Recall 16V-368 I am submitting this update to my original complaint regarding a life-threatening rollaway incident on April 4, 2025, involving my 2015 Land Rover Range Rover (VIN: [XXX] .) New Critical Information: Diagnostic Confirmation: During evaluation by Jaguar Land Rover North America (JLRNA), the vehicle registered the fault code: “High Speed CAN Communication Bus Missing Message.” JLRNA’s engineer confirmed this indicates the rotary gear selector failed to communicate with the transmission, meaning the vehicle could display “Park” while remaining in gear. Prior Malfunction: Days before the rollaway, the gear selector became stuck in Reverse, requiring a battery disconnect to reset the system demonstrating a repeatable electronic instability in the shift-by-wire system. Severe Injury: The rollaway resulted in the vehicle striking and rolling over me, causing crush trauma and rhabdomyolysis with CPK levels of 10,000 U/L a near- fatal medical emergency. Safety Concern: This failure mode false Park indication due to electronic shifter communication loss is functionally identical to the defect addressed in NHTSA Recall 16V-368 (FCA, 2016), which cited rollaways, injuries and death due to rotary shifters that “do not provide clear indication of actual gear position.” Jaguar Land Rover uses a similar monostable rotary shifter design with no mechanical feedback. Given the severity of this incident and the confirmed communication fault, I urge NHTSA to investigate whether this represents a broader safety defect affecting JLR vehicles. The vehicle remains in JLRNA’s custody. I have formally requested preservation of all electronic data and components. Thank you for your attention to this urgent matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Description: On April 4, 2025, after placing the vehicle in "Park," it suddenly and rapidly began reversing without driver input. The open door struck me, knocking me to the ground and the vehicle rolled over my legs, groin and arm before stopping after colliding with a dirt pile. This resulted in severe injuries and hospitalization. The vehicle’s gear selector is the rotary dial type. Post incident diagnostic reports showed communication faults between the shifter assembly and transmission control. Jaguar Land Rover North America (JLRNA) currently has the vehicle under extended diagnostic evaluation but has not provided a confirmed root cause. The malfunction may relate to electronic gear-shift or transmission control failures. I am reporting this incident for federal safety review, as this defect presents a potential risk of uncommanded vehicle movement and serious bodily harm. Additional Information: The vehicle remains in JLRNA custody. Original diagnostic codes were recorded by their engineer. I have experienced significant injury and loss of use. I request NHTSA’s review and tracking of this defect for other potential affected vehicles.

The contact owns a 2015 Land Rover Range Rover Evoque. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost motive power after shifting into neutral, as indicated by the gear shift indicator light. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V614000 (Power Train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 115,000.

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the vehicle shuddered abnormally. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.

The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V541000 (Steering). The contact took the vehicle to a local dealer for service; however, the contact was informed that parts were not yet available. The contact informed the dealer that the letter stated that parts were available, but the dealer insisted that the manufacturer had not sent parts for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair and stated that there was a miscommunication between the dealer and the manufacturer. The manufacturer was not made aware of the issue. The contact had not experienced a failure.