2013 LAND ROVER RANGE ROVER Complaints

The head lights arbitrarily go off on their own when driving. It doesn’t happened when going over something /bump in road. Turn lights back on & they go back off intermittently. It’s very dangerous driving at night to all of a sudden lights go off.

VEHICLE INFORMATION: Year: 2013 Make: Land Rover Model: Range Rover Sport VIN: [XXX] Mileage: 97890 DESCRIPTION OF PROBLEM: I am unable to properly refuel my vehicle. The gas pump nozzle repeatedly clicks off during refueling due to pressure buildup in the fuel tank, making it extremely difficult to add fuel. My authorized Land Rover dealer has diagnosed a saturated evaporative (EVAP) canister as the cause. Safety Recall N623 (Gasoline Fuel Tank Flange Assembly Cracking) was previously completed on my vehicle at Jaguar Main Line in Wayne, PA However, the refueling issue has persisted following that recall repair. The EVAP canister saturation is consistent with prolonged fuel vapor exposure caused by the cracked fuel tank flange that Recall N623 was designed to address. I have made multiple attempts to resolve this with both the dealership and Land Rover North America Customer Relations. I was assigned a case manager|Brittany Thomas|case number 8001492338 [XXX] who has not followed up despite my repeated contact attempts. Land Rover has directed me back to the dealership and the dealership has directed me back to Land Rover, with no resolution provided. The vehicle remains unable to be properly refueled and the EVAP canister replacement has not been covered under goodwill or warranty. ACTIONS TAKEN: •Recall N623 completed at Jaguar Land Rover Mainline [XXX] even after this repair fuel pumping got worse •Dealer diagnosed saturated EVAP canister •Multiple calls made to Land Rover Customer Relations [XXX] ) •Case opened with Land Rover case manager Brittany T, Customer Relationship Centre •Matt Morritz -Service Director at the dealership will NOT cover the repair even though my car needed to be towed to the dealership because you cannot pump gas into the tank. No accountability WAS ANYONE INJURED: No HAVE YOU CONTACTED THE DEALER: Yes HAVE YOU CONTACTED THE MANUFACTURER: Yes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, the steering begins to bind and resist when turning, especially to the left. The wheel will “catch” and then suddenly release, causing a jerking motion and loss of smooth steering control. This creates a serious safety concern because the steering does not respond consistently. During the same event, the air suspension system lowered the vehicle into a safety mode without driver input. The suspension would not raise back up, and the dashboard displayed suspension warnings. The vehicle lowered itself immediately after the steering bind occurred. These symptoms match the same failure pattern described in the recall for 2014–2017 Range Rover and Range Rover Sport models involving front suspension/steering knuckle issues and steering safety concerns. Even though my 2013 model year is not included in the recall, it is experiencing the same steering binding and suspension safety-mode behavior. This issue creates a risk of loss of steering control and unsafe vehicle handling. I am requesting that NHTSA investigate whether the recall should be expanded to include the 2013 model year.

The steering wheel locks during left turns and then suddenly releases, while the onboard computer has generated a suspension error code and automatically lowered the vehicle for safety.

Fuel tanks shields have rotted. I have researched this and it appears that the reason this problem occurs is because of a process called galvanic corrosion. The fuel tank shield is bolted onto an aluminum heat shield, and the pairing of these two different metals accelerates the corrosion. Land Rover has acknowledged this problem and it’s given priority due to the fact that this is a safety issue being that these shields are also responsible for holding the tanks in place.

The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that after refueling the vehicle, the fuel level became low very quickly. The check engine warning light and the hazard light was illuminated. The vehicle stalled on the highway due to the low fuel level. The contact attempted to accelerate; however, the vehicle lost motive power. The contact called for an Uber and purchased a gas can and refueled the vehicle. The vehicle was refueled and restarted. The vehicle was taken to an independent mechanic for a diagnostic test, and it was determined that there was a crack in the fuel tank. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 186,000.

The metal gas tank shroud (cover) on the bottom of the car is completed rotted away and there is no longer anything protecting the gas tank from rupture. This was brought to my attention by an automotive service center as well as my own visual inspection. My understanding this shroud not only protects the tank but also helps support it to the car.

I just discovered that i have a rusted fuel tank sheild that is falling apart. This issue is a safety issue and needs to be repaired asap.

The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated that while driving at 45 MPH for two hours, the vehicle stalled. The vehicle was restarted, and the contact was able to pull over safely. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the front brake pads and timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 120,000.

My truck has antifreeze leaking into engine causing it to overheat caused damage to my engine and now it’s not drivable. I took my truck to dealership which video dealership sent me states this issue but they were charging me an outrageous amount for repairs at Land Rover in Parsippany