LAND ROVER Complaints

30 years of car ownership have never had a chipped or cracked windshield. 2025 Land Rover Defender has had 3 rock chips in a year and now a 20" crack from very minor impact from a pebble. This windshield has a design flaw and is extremely fragile.

2023 Range Rover Sport (VIN: [XXX] ). Vehicle's own anti-theft security system simultaneously deactivated both smart keys after they were left inside the locked vehicle. This is a known design defect across all JLR vehicles from 2022 onwards. Vehicle is now completely inoperable. Dealer is quoting $3,000 for a new Keyless Vehicle Module (KVM) and two new keys. Owner was never warned at purchase that this could occur. This leaves owners completely stranded with no fix available without paying thousands of dollars. This is a safety issue as it can strand drivers in unsafe locations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that within a week of purchasing the vehicle new, there was an abnormally strong odor coming from the vehicle. The dealer picked up the vehicle and performed an engine cleaning; however, the failure recurred within days. The contact stated that the low coolant warning light was frequently illuminated. The vehicle was taken to the dealer, where the contact was informed that no issue was found. The contact stated that the failure persisted. The vehicle was taken to the dealer, where coolant was added to the vehicle, and the contact had frequently added coolant to the vehicle as needed. The vehicle was taken back to the dealer, where several coolant leaks were found. The vehicle was repaired; however, the failure persisted. The vehicle was taken to Land Rover Charlotte (6710 E Independence Blvd, Charlotte, NC 28212), where it was diagnosed that the inner coolant had leaked into the engine, and there were metal shavings found in the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the vehicle was diagnosed after the warranty had expired. The contact related the failure to NHTSA Campaign Number: 23V044000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure and previously offered several vouchers for the repairs. The failure mileage was unknown.

The fuel tank holder is rusted out and is a known issue on this model. Land Rover used materials that are prone to severe corrosion and I feel like my fuel tank will fall off at any moment and is unsafe to drive.

The vehicle experienced a sudden and complete electrical failure while driving, related to the DC converter. Warning lights did appear prior to the failure; however, I was driving down a mountainous road and do not recall the exact messages. Shortly after, the vehicle shut down and lost power, causing it to roll to a stop in active traffic. At the time of the incident, I was partially in the roadway and unable to safely move the vehicle out of traffic. The vehicle became inoperable and could not be restarted. I had two children and two dogs in the vehicle at the time. The vehicle had to be towed approximately two hours back home. The required part was on backorder for approximately two months due to so many vehicles having the issue, leaving my vehicle unusable for an extended period. This issue creates a serious safety hazard due to the sudden loss of propulsion and inability to move the vehicle out of traffic. Based on my research, this appears to be a known issue affecting multiple Land Rover Defenders. In attempting to locate the part sooner, we contacted several Land Rover dealerships, all of which indicated they had numerous Defenders awaiting the same repair due to part availability.

I see the NHTSA has issued a recall against Ford 2.0L Ecoboost engines for sudden loss of power. This model of Land Rover Discovery Sport also has the same engine in it. I experience this problem with my vehicle, at low speed and when cresting hills at highway speed of 45-55mph. is there anyway this recall can be expanded to include Land Rover? I can be reached at [XXX] if you have any questions regarding the validity of my statement. My name is [XXX] . Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle just turned 10 years old. It has a little more than 66,000 miles on it and very well maintained. It was operating fine with no issues up until the day I went to get into it last Friday. I started it up without issue, put it into drive and found that could not steer it. I actually had to have it put on a car carrier and taken to a foreign auto mechanic, who told me that I needed a completely new rack and pinion, my vehicle is not drivable. This should have been avoided had Land Rover checked the vehicle over when they were supposed to have done a complete service check on my vehicle in 2023 we combined two service checks into one as I live 2.5 hours from them. To me this is a poorly designed system made of aluminum that is highly corrosive and I am lucky not to have been killed had my vehicle done this while I was driving and had a bolt break off. This is definitely a high safety issue.

DC-DC converter failure. Received dashboard message “Stop safely Electrical fault detected”

I am filing a complaint regarding an unresolved safety recall on my Land Rover vehicle that has remained unrepaired for over seven (7) months. The recall was issued in or around August 2025. Since that time, I have repeatedly attempted to have the recall repair completed through an authorized dealership, Jaguar Land Rover Buffalo. On March 6, 2026, at approximately 1:25 PM, I contacted the dealership at (716) 831-3100 and spoke with a service representative. I was informed they are still “waiting on instructions from Land Rover” and are unable to perform the recall repair. As of today, more than seven months have passed since the recall notice, and no repair, interim remedy, or timeline has been provided. The dealership has not offered: •A temporary repair or mitigation •A loaner or alternative transportation •Any estimated timeframe for resolution This delay appears unreasonable under federal safety recall requirements and leaves a known safety defect uncorrected.afety Risk: The vehicle continues to be operated with an unresolved safety defect, increasing the risk of malfunction, accident, or injury.

On March 11, 2026, the vehicle's DC/DC Converter failed completely without warning. It was towed to the Land Rover of Monmouth (NJ) where this failure was confirmed. The failure of the DC/DC converter resulted in the vehicle going completely "dead" while driving with my wife and children. There was no warning. Fortunately for my family and I, it occurred on a side street by my home and did not occur on a highway or other busy road. Had this occurred on a highway or busy road, this would have absolutely put our lives in danger. As noted, the failure of the DC/DC converter was confirmed by the Land Rover of Monmouth (NJ) authorized dealership (I have a video from the dealership stating and confirming the failure). There were zero warnings at the time it occurred; it just lost power and shut down. Based on my research after this incident, it appears to be a pervasive problem with Land Rover and while there appear to be active recalls for certain Land Rover models, inexplicably, there is no current recall for this particular model. My wife and I are very concerned that even if/when it is repaired, this will happen again. This is the primary vehicle my wife uses for transportation with our young children and I am extremely afraid of the risk that this poses to their lives. I've notified the dealership from where I purchased it and was directed to contact Land Rover USA. I have not heard back from Land Rover USA. This well-documented, pervasive defect puts lives at risk and is extremely dangerous. As an attorney, I find Land Rover's knowledge of this frequent and extensive issue -- while only having a limited recall and not providing any information to owners of other Land Rover vehicles -- is a reckless disregard for the safety of others and creates an unreasonable risk of harm to others, like my family.