LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 LEXUS RX
    - Sacramento, CA

    Oil Cooling line failed when driving. I was not aware that it was having an issue; the oil completely cleared the engine, and this could have seized the engine while I was driving. The only way I figured it out, I stopped the car at some point and saw a pool of oil under the car. I called AAA and they came to tow the car, and checked the engine, and told me that there was no oil in the engine.

    Source: NHTSA WEB SITE
  • 2012 LEXUS GX
    - Decatur, GA

    DURING INSPECTION, TECHNICIAN NOTED COOLANT RESERVOIR VERY LOW. TECHNICIAN TRACED COOLANT LEAK TO VALLEY SEAL. RECOMMEND TO REPLACE NOTICED BEFORE PERFORMING COOLANT REPLACEMENT FOUND THE RESERVOIR WAS NEAR EMPTY INDICATING A LEAK IN THE SYSTEM. INSPECTED RADIATOR ASSEMBLY AND FOUND NO OBVIOUS LEAKS. INSPECTED COOLANT VALLEY FROM UNDER THE CAR AND FOUND LARGE AMOUNTS OF DRY COOLANT AROUND THE TRANSMISSION BELL HOUSING. THIS CONFIRMS THE COOLANT VALLEY IS INDEED LEAKING AND WILL NEED TO BE RESEALED. RESEAL COOLANT VALLEY AND REPLACE SEALS/GASKETS NECESSARY. Driver comment: This is a known issue with Toyota/Lexus V8 engines. Toyota/Lexus needs to take ownership (recall) and fix the worn out seals without charge.

    Source: NHTSA WEB SITE
  • 2018 LEXUS GS
    - Sea Bright, NJ

    The contact owns a 2018 Lexus GS350. The contact stated while the vehicle was parked, the windshield cracked without impact. The vehicle was taken to an independent mechanic and the contact was informed that the failure was due to a defect in the windshield being glued on one side. The windshield had been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 LEXUS RX
    - Edison, NJ

    Severe droning vibrations coming from the exhaust when driving at 1500rpm @ 30mph and 60mph. Can be easily repeated at the aforementioned speeds. Problem has been identified by dealer, but dealer does not have a fix for 2022 RX350 model. Problem appeared while taking the suv home after delivery.

    Source: NHTSA WEB SITE
  • 2012 LEXUS RX
    - Rancho Mirage, CA

    October 20, '23 Our recent DEAD STOP! Whistle blower! Did you know that when the alternator goes out on a Lexus, that the car draws down energy from the battery to keep the car going? That's only for about a mile or so, then the car shuts down! You can't steer and THE ENGINE STOPS RUNNING and you have no power as you come to a dead stop, whether on the freeway, or one lane mountain pass road, where we would have been later. What would we have done? Scary! Luckily, our Lexus stalled on a city street nearing our on-ramp to the freeway. (needing to be towed.) Lexus has a serious engineering-defective-design-flaw that probably is responsible for accidents. Thanks, [XXX] . Pass it on please! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2010 LEXUS GS
    - Pittsburg, CA

    My parents involved to an accident, my mom's head and my dad's rips and neck get injured( send to hospital with the police report). We believe that the airbags should deployed.

    Source: NHTSA WEB SITE
  • 2012 LEXUS CT
    - Oklahoma City, OK

    Engine has oil use and knocking sound that neither Lexus know what is wrong. A lot of Lexus owners are experiencing the same issues with no resolve. Lexus/Toyota needs to fix the issue with these years models.

    Source: NHTSA WEB SITE
  • 2010 LEXUS RX
    - Walland, TN

    ABS TCS lights came on and check brakes warning was displayed. The power assist failed making the brake pedal very hard to press in order to stop.

    Source: NHTSA WEB SITE
  • 2023 LEXUS RX
    - Victor, MT

    I recently purchased this vehicle new from Spokane Lexus. Come to find out there are no provisions for a tow hook front or rear. In the owners manual it clearly shows that there is a cover plate in the front grille that is removed to accomodate the eyebolt that is stored in the tool kit next to the spare tire. My vehicle does not have either of these, even though there is a molded place, next to the spare tire, to accomodate the eyebolt. So there no provisions for a tow truck to winch this vehicle onto a flat bed tow truck, if the vehicle does not move under it's own power. This vehicle was built in Canada for the US market. I have been told by the US Lexus Dealers that only vehicles built in Japan have the provision for the towing eye bolt. Previous Toyota & Lexus Vehicles have this provision. Why doesn't mine?????????

    Source: NHTSA WEB SITE
  • 2001 LEXUS LS
    - Katy, TX

    The contact owns a 2001 Lexus LS. The contact stated that the battery to the vehicle failed on several occasions for the past 20 years. The contact stated she had to replace the battery at least twenty times in the past ten years. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failure in the radio connection which was draining the battery. The radio was disconnected. The failure reoccurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE