LEXUS Complaints

Vehicle abs and break module actuator pump is starting to become defective, making the vehicle unstable to slow down and requires a lot more peddle to stop, several abs lights on cluster

A 3 cars collision involves this vehicle accelerating while my mom was holding on to the brake pedal. She was pulling into our home driveway, when suddenly it accelerate and hit my sister Prius and my dad's Rav4. See photos. No one pull into the driveway with their foot on the gas pedal. I strongly believe the agency should investigate this vehicle to capture a potential recall with this model. Available is a video of the door ring showing the car engine ramp up after forcefully stopped by two park cars.

The tires keep coming out of alignment which causes vehicle vibration, a pull to the left and premature wearing of the tires that then have to be replaced every 10-20K miles. Lexus is aware the IS series cars wear tires this way but state its bc this is a high performance vehicle. The vehicle vibration and driveline issues can get bad enough that it could pull a vehicle into a different lane potentially causing an accident. Had it into the Lexus dealership 6+ times for this and after replacement of tires (on 2nd visit) to the recommended tires for my vehicle, it still keeps happening. Then I take it in again and again, technician still can't find an issue and then they just rebalance and align the tires again. Then it's out of alignment again within a week to week and a half. Found out not long ago that the original owner also reported this EXACT same issue at 5K miles. Manufacturer has not inspected it to my knowledge but TONS of people in the clublexus.com forum mention this same issue continuously.

My brakes have stopped working twice. Each time I'll stop driving for a day and it's normal again. When it happens my brakes feel very loose and I can't control the direction of my car. I have to pump multiple times and/or press all the way to the floor to even begin to feel it begin to brake. I've had my car checked out and nothing was physically wrong with it.

Problems with the infotainment system. 8 out of 10 times won’t connect to phone or CarPlay. Need to turn off screen & turn back on a couple times. Sometimes turn car off & on.

Dashboard is melting from heat and needs to be replaced. Company refuses to replace saying recalls expired 2021. Never received any mail from them even though they said they mailed it to me. Be going to Price LeBlanc for service since 2013 never mentioned anything about it. Thanks

The headlamps on my car are and have been for quite awhile been hazy with the light unable to meet the safety standards the car is advertising. WIthout proper headlight I am not able to safely see the road ahead of me. There is no replacement or new headlamp avallable.

Sunroof exploded while driving within 24 hours of buying a new vehicle. Nothing fell on the car. We were driving in the highway and we heard an explosion, when we got out of the car to look, we saw that the sunroof exploded. I did not even know that was a thing prior to that, when I started searching after that and talking to my colleagues, seems like it was more common than I expected and is not limited to a single manufacturer. Although we were safe, glass would have fallen on us and we might have gotten into an accident because of distraction, especially when driving in highway. If this is going to be an ongoing issue, why are manufacturers being allowed to make cars with sunroof / moonroof and why are not customers informed of that while purchasing the vehicle?

My vehicle has been making noises on start-up and in time it makes the same knocking noise while idling. I brought my car to my mechanic and he says it’s my VVTI system failing and should be remedied under campaign 13V395000. The problem is holding Lexus accountable since it’s not an open recall under my VIN. I’ve contacted Lexus directly and confirmed this service was not completed. My VIN is listed on your site as being a potential for this issue. Please help, thanks.

The contact owns a 2023 Lexus RX 350H. The contact stated that while driving at an unknown speed, when a vehicle on the shoulder, to the right suddenly began to cross in front of their vehicle to get to the median. This caused the contact's vehicle to T-bone the corner of their vehicle. The front passenger side fender had been damaged causing the door to no longer open. No air bags deployed. There were no injuries and no medical attention was needed. A police report was filed. The vehicle was able to be driven from the crash. The vehicle had not been taken for diagnosis or repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,000.