LEXUS Complaints

The navigation system randomly marks places of interest while there is no input from the driver. This in effect cancels the navigation information causing distraction when relying on that system. It also “marked” an address twenty miles from the destination and gave directions to that sight. Dealer cannot find cause and it has not been repaired.

The contact owns a 2012 Lexus RX450H. The contact stated while driving 30 MPH, several unknown warning lights illuminated with an audible beeping sound. A message appeared on the instrument panel to check the ABS system. The contact pulled over and waited a few minutes to check the brakes. The contact found no failure and continued driving to the residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.

Brakes, tires, transmission went out, suspension craked licking oil Car steering wheel vibration, car pulling, brakes didn’t respond, i pulled to side before hitting a car Yes 2 different shops currently at express transmission Currently under inspection because of transmission going out while driving on freeway No warning lights, air bags are off I don’t know why bought car 4 months ago Dealership said they maintenance the vehicle that was a lie i had it maintenance not to long ago car needed it car went out in matter of hrs not days it was hrs it never alerted me something was wrong vehicle was in previous accident in 2016 dealership never informed us about it we recently found out about accident express transmission spoke to me and stated transmission over heated and blew up from inside my vehicle could of blown up as well with me in it putting at risk other people when vehicle was driven while pressing brakes i had to press pedal all the way in or let go and press pedal again in order for vehicle to stop my tires we’re getting more damaged from in words car was rotated and had an alignment done and it keept damaging tires from in words we bought vehicle for $35,000 we have had it for 4 months i have receipts of services done to vehicle and im still waiting on diagnose from transmission so i can know what inside transmission blew up it will cost me approximately $4,000 to $6,000 to fix vehicle

Dear all I bought this car in 2016. It was imported from USA to UAE now registered in Abu Dhabi. The car completely stalled while stopping at inclined position for about 10 minutes in front of a security barrier. READY lasts for less than 5 seconds and disappear. The car could not be started again for three month. Local dealer [XXX] Indicated they are not handling imported vehicles except from GCC region. A local repair company identified the problem by error code P0A78 but told the repair cost will be heavy. What could I do with my car which still under recall in USA for repair of the same INVERTER problem? Appreciating your help. Best regards [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Engine dies out as per recall but already did recall and still has same problem and code coming. Out took to Lexus Dealer to check they came out to be battery cooling fans being defective. Got estimates and was crazy amount told them don't repair suv. After talking to Dealer they state the fans has nothing to do with recall and warranty is over.

The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving on rough pavement and applying the brake, the vehicle jolted forward nearly crashing into another vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic found no failure with the vehicle. The contact was informed that the VIN was not included in NHTSA Campaign Number: 10V039000 (Service Brakes, Air). The contact indicated that the vehicle had experienced the failure listed in the recall. Also, while driving the engine light suddenly illuminated and the vehicle should off. The vehicle was towed to the local dealer who diagnosed that the engine battery had failed. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 17V619000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

Toyota and Lexus are aware of the fact that what is called break actuator assembly, part number 44050-48191 (for Toyota Highlander Hybrid 2006-2007, and new part number for Lexus RX400h 2006-2007) and 44510-48060 (old/original part number for RX400h 2006-2007) are faulty resulting in the break system failing creating an extremely dangerous situation. Toyota extended the warranty for the part, but this extended warranty does not cover all vehicles, as it is not a recall. (The extended warranty has a maximum 150K miles or 10years clause but this is beyond the point regardless.) The part and repair costs more then $3000 at a Toyota/Lexus dealer. Toyota/Lexus is not offering a recall to avoid paying for the large number of cars out there with this well known issue which essentially renders the cars not drivable, unless the owner pays out of pocket what is close to half the current value of the car, for a defective item that is failing consistently in all these cars. Toyota/Lexus should recall the part, rather than just offering an extended warranty. This is a very well known problem, for which people have complained (including in NHTSA) for years, which forced Toyota/Lexus extend the warranty, but this is not enough as it does not cover all vehicles that it should cover.

Brakes aren’t working at all. Have already replaced actuator and other braking components. Sparks Toyota is saying it’s the brake actuator and accumulator very expensive fix. Car slides when trying to apply brakes. Several complaints filed

The system component that malfunctioned was the Fuel Tank Overfill Check Valve, also referred to the Rollover Valve located in the top of the gas tank. The valve is suppose to prevent any fuel purging or fuel leaking during a rollover accident. Unfortunately, the valve can malfunction during normal refueling without the owner being aware. For a few years, I have been smelling fuel fumes during and after refueling. I would sometimes discover a pool of raw fuel under the gas tank and charcoal canister during/after refueling and up to 12 miles later. The vehicle started hesitating, missing and actually stalling after refueling. Three professional mechanics couldn't solve the problem. In an attempt to eliminate this safety issue, I replaced the gas tank, gas filler tube, fuel vapor purge valve and charcoal canister. I finally discovered a tube from the malfunctioning Overfill Valve was sending raw fuel directly to the charcoal canister, filling the charcoal canister and ultimately overflowing onto the ground outside of the vehicle. I decided to cut a hole in the vehicle floor under the rear seat and replace the Fuel Tank Overfill Check Valve. The design of the replacement valve was different from the original and incorporated a float type check valve rather than just the simple diaphragm in the original. Maybe Toyota/Lexus quietly redesigned the valve, but all owners should be aware of the redesign and the vehicles should be recalled. Thousands of these vehicles are still on the road because people love them. These vehicles and the valves are aging and failing. Dangerous fire potential certainly exist. One previous owner did have this problem, I believe, and his vehicle burned to the ground. It's an extreme safety issue not just because of the hesitating/stalling in traffic after refueling, but mostly because of the raw fuel leaking from the charcoal canister under the vehicle right in the immediate vicinity of the hot exhaust and the gas tank.

The contact owns a 2017 Lexus RX350. The contact stated that while at a complete stop, the vehicle would intermittently hesitate upon depression of the accelerator pedal without warning. The contact had taken the vehicle to the dealer where he was informed that the cause of the failure was related to defective fuel in fuel tank. Upon investigation, the contact discovered NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.