LEXUS Complaints

The contact owns a 2008 Lexus RX400H. The contact stated that while operating the vehicle, the ABS warning light would illuminate, and a grinding noise was present while depressing the brake pedal. On multiple occasions while driving at very slow speeds the vehicle abruptly stopped. The vehicle was taken to the local dealer who diagnosed that the ABS actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 75,000.

We have taken our vehicle, for this unusual drivers side, bottom door - interior beam that has sucked in like a dent and it's stainless steal beam that shouldn't do this, The Lexus dealership has no idea for the cause and we are concern if we have an accident then if this side door beam will be safe to protect the driver ? There has been no accident to this Lexus we own, we have taken this issue to several dealership but no one is saying on writing that we are safe inside this vehicle if the beam bottom Interior metal is sucking in safe or not if an actual accident side door impact happens ? No one still inside the Lexus Dealership or the Lexus Headquarters Consumer Care has been able to clearly made us understand what has caused this sinking steel beam to suck in like a dent ? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Car darts while attempting to hold the steering in place. Feels like it sticks and when attempting to correct it over-corrects.

As I prepared to make a right turn onto a busy street, I suddenly could not brake normally. Instead, I was unable to press the brake down as a balloon like feeling pushed it back up, but it also did not return all the way up to its normal position. The result was I was moving with no way to slow down the car. Fortunately, I was not moving at a high speed and immediately shifted into park. I was fortunate this did not occur while I was at full speed. The brake lights did turn on at the time of the issue. An independent mechanic suspects a brake booster failure. Just a month before, another mechanic performed routine maintenance and found no signs of this issue. Just 6 months before, I purchased the vehicle used with no mention of this sort of past issue.

The DCM not working.. i did update and rest the DCM my Dealership and still not working

The contact owns a 2017 Lexus RX-350. The contact stated that while driving at an undisclosed speed, a strong chemical odor was detected coming from the cabin filter. The contact experienced severe headaches and a numbing, sour tongue sensation after the failure. The contact had replaced over 12 cabin filters and had the vehicle detailed where the interior cabin was shampooed and cleaned however, the failure recurred. The dealer was made aware of the failure but informed the contact that the vehicle was tampered with and to go through his insurance company for the repair costs. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.

Paint is chipping and flying off while driving. Safety hazard for other drivers as well as myself. Bare metal is showing on every body panel and only getting worse. The paint recall needs to be extended to earlier year models as it is affecting these vehicles as well. I am an estimator from a repair facility. Multiple vehicles with the tri coat white are experiencing these issues.

The contact owns a 2010 Lexus HS250 Hybrid. The contact stated had they had recently purchased the vehicle and had minor repairs performed on the vehicle by an independent mechanic, who informed the contact that the vehicle could not be aligned due to the repair as stated in NHTSA Campaign Number: 16V596000 (Suspension). The contact stated that the tie rod could not be adjusted. The mechanic referred the contact to a dealer to get the vehicle repaired. The contact reached out to the manufacturer and was informed that the vehicle needed to be inspected by an authorized dealer. the vehicle was taken to the dealer to be diagnosed. The contact was informed that the wheel bearings on the rear driver’s wheel needed to be replaced. The contact was informed that the part was no longer manufactured by the vehicle manufacturer however, there was an aftermarket part to fix the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 142,000.

The contact owns a 2012 Lexus ES350. The contact stated while driving approximately 65 MPH, the key was detected, and trunk open warning lights illuminated. Additionally, the doors would lock and unlock independently. The vehicle was taken to a local dealer where it was diagnosed with needing the trunk latch replaced. The vehicle was not repaired. The manufacturer was informed of the failure and agreed to cover the cost of the partial repair. The failure mileage was approximately 55,000. The VIN was not available.

Lexus whom parent company is Toyota manufactured the 2007 Lexus LS 460. This Lexus was manufactured with a dangerous part which is the Brake Actuator. This part fails leaving the vehicle unable to move. Which is very dangerous to consumers as this can happen anywhere at anytime. Lexus acknowledges this mistake and fixed some vehicles when in fact a recall should have been placed to fix them all. This was unfair as many consumers are purchasing these vehicles not knowing of this issue (even when Lexus Toyota did).