LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 LEXUS NX- NORTH HOLLYWOOD, CA
I WAS DRIVING ON THE WESTBOUND SIDE OF THE FREEWAY 170 WHEN A VEHICLE HIT ME ON THE DRIVER SIDE OF THE CAR WITCH THE IT PUSH ME TO THE RIGHT SIDE OF THE FREEWAY MAKING ME GO OF THE ROAD AND HITTING A TREE , I WAS NOT ABLE TO STOP BECAUSE IT WAS RAINING AT THE MOMENT OF THE IMPACT
Source: NHTSA WEB SITE -
2015 LEXUS NX- APO, AE
HELLO I HAVE BEEN TRYING TO GET INFORMATION IF MY VEHICLE IS PART OF A RECALL . I AM MILITARY OVERSEAS PLEASE ADVISE WHERE I CAN TAKE THE VEHICLE IN GERMANY OR PROVIDE ME WITH A LETTER THAT IS NOT ABLE TO FIX HERE SO WHEN I MOVE BACK IN A FEW MONTHS I CAN SHIP IT.
Source: NHTSA WEB SITE -
2019 LEXUS RX350- ROLLING HILLS, CA
ON JAN 13, 2020 LEXUS ANNOUNCED THAT MY 2019 RX350 HAS A LOW PRESSURE FUEL PUMP THAT COULD FAIL RESULTING IN AN INCREASE IN THE RISK OF A CRASH. LEXUS HAS INFORMED ME THAT A FIX IS NOT AVAILABLE. I LEFT THE CAR AT THE DEALER ON JAN. 27, 2020. THE CAR IS STILL THERE AFTER 6 WEEKS. THERE IS STILL NOT FIX TO THE PROBLEM AND I WILL NOT LET MY WIFE DRIVE THIS CAR WITH THIS ISSUE. ANY SUGGESTIONS?
Source: NHTSA WEB SITE -
2015 LEXUS RX350- RENO, NV
PAST TWO YEARS...MY CAR HAVE TOO MANY TIME PROBLEM ABOUT ENGINE....AFTER FEULING GAS ENGINE SHUTOFF WHILE CAR RUNNING...OR ENGINE SHUTDOWN WHEN WATTING TRAFFIC LIGHTS...
Source: NHTSA WEB SITE -
2007 LEXUS ES- ATLANTA, GA
THE TRANSMISSION WON'T SHIFT PASSED 3RD GEAR. I TRIED DRIVING ONE DAY AND THAT'S WHAT IT BEGIN DOING. THE OIL WAS AT THE CORRECT LEVELS AND IT STILL BEHAVED THAT WAY. IT HAS BEEN DOING THIS EVER SINCE.
Source: NHTSA WEB SITE -
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2019 LEXUS UX HYBRID- THOUAND OAKS, CA
TL* THE CONTACT OWNS A 2019 LEXUS UX250H. THE CONTACT STATED WHILE DRIVING 35 MPH, THE DRIVE LOSS CONTROL OF THE VEHICLE AS THE STEERING AND BRAKE WAS INOPERABLE, CAUSING THE VEHICLE TO HIT A GUARDRAIL AND TWO TREES. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY FACILITY FOR BODY DAMAGE ESTIMATE AND REPAIRS. THE CONTACT STATED A LOCAL DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 LEXUS ES- SAINT LOUIS, MO
I BOUGHT THIS CAR FROM ALL AUTO SALES. THE SAME DAY, LESS THAN AN HOUR LATER I ATTEMPTED TO DRIVE THE CAR HOME AND IT BROKE DOWN IN FRONT OF A RED LIGHT. THE SALESMAN REASSURED ME THAT NOTHING WAS WRONG WITH IT. I TRIED TO START IT BACK UP AND IT WOULDN'T START SO I HAD TO PUSH IT TO THE SIDE OF THE ROAD, WHILE PREGNANT AND TWO KIDS PRESENT. IT WAS SOLD TO ME "AS IS" AND I HAVE NO TEMP TAGS AND I'M EXPECTED TO PAY A BI WEEKLY CAR NOTE. I HAD TO PAYOUT OF POCKET FOR A TOW TRUCK AND AT THIS POINT I JUST WANT MY MONEY BACK IT'S ONLY BEEN TWO DAYS AND I'M ALREADY EXPERIENCING PROBLEMS OUT OF THIS VEHICLE. PLEASE HELP.
Source: NHTSA WEB SITE -
2018 LEXUS RC 300- LOS ANGELES, CA
TL* THE CONTACT OWNS A 2018 LEXUS RC300. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE STARTED TO DECELERATE. THE CONTACT MENTIONED THAT THERE WAS EXCESSIVE FORCE DEPRESSED ON THE ACCELERATOR PEDAL. THE CONTACT CONTACTED JIM FALK LEXUS OF BEVERLY HILLS SERVICE CENTER LOCATED AT (9001 W OLYMPIC BLVD, BEVERLY HILLS, CA 90211) WHERE THEY INFORMED THE CONTACT ABOUT AN UNKNOWN RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS GS- NEW HOPE, MN
AUTO DIMMING GLASS HAS STARTED TO DETERIATE CAUSING BLACK STREAKS AND IMPAIRING VISIBILITY. THIS IS DON'T A SURFACE LEVEL SCRATCH, THIS IS UNDERNEATH THE GLASS AND A FAULTY PRODUCT.
Source: NHTSA WEB SITE -
2006 LEXUS GS- MIAMI, FL
ABS MODULE UNIT FAILURE DOES NOT PROVIDED PROPER PRESSURE TO BRAKE ON TIME ..VERY SLOW RESPONSE TIME TO BRAKE ...
Source: NHTSA WEB SITE