LEXUS Complaints

I WAS DRIVING HOME AT 25MPH (WITHOUT MY CHILD) APPROACHING AN INTERSECTION, WHEN THE CAR IN FRONT OF ME MAKES A LAST MINUTE LANE CHANGE TO TURN AT THE INTERSECTION, I GO TO BREAK AND IT DOESN'T BREAK, THE PEDAL REACTS HARD WHERE IT'S ALWAYS A SOFT COMPRESSION, THE DASH LIGHTS UP FLASHING THE MESSAGE "BREAK MALFUNCTION" "CHECK ABS, CHECK VSC, CHECK BRAKE SYSTEM, NOT TO DRIVE VEHICLE DUE TO SYSTEM FAILURE, CONTACT DEAL IMMEDIATELY". I COAST DOWN THE ROAD AND UPON BREAKING AGAIN THE WHOLE CAR SHAKES MAKING STEERING AND ESPECIALLY TURNING VERY DIFFICULT. I TAKE IT 5MPH THE REST OF THE WAY AND ONCE HOME AND PARKED, I TRY TO RESTART THE VEHICLE. WHEN DEPRESSING THE BRAKE TO ACTIVATE THE ELECTRIC START, THE BREAK KICKED BACK AND THE CAR WOULD NOT START. I HAD THE VEHICLE TOWED TO THE DEALER IT WAS PURCHASED FROM. THE DEALER DID CONFIRM IT WAS THE BREAK ACTUATOR ASSEMBLY (L-SB-0178-09) THAT HAD BEEN ISSUED A SPECIAL WARRANTY (POLICY BULLETIN 16-01) WITH A 10 YEAR TERM FROM PURCHASE DATE. UNFORTUNATELY THE ISSUE HAD NOT BEEN TAKEN CARE OF WITH THE ORIGINAL OWNER AND THEN BECAME A PROBLEM 8 MONTHS AFTER I MADE THE PURCHASE... WHICH IS NOW OUT OF THE SPECIAL WARRANTY TERM. I AM CURRENTLY WORKING TO RESOLVE THE ISSUE AND HOPE LEXUS WILL HELP COVER THE $2600 REPAIR. MORE IMPORTANTLY I AM HOPING IT BECOMES A RECALL BECAUSE OF THE SAFETY ISSUE. I CAN'T IMAGINE WHAT WOULD OF HAPPENED IF I WAS ON THE FREEWAY.

I HAVE REGULARLY MAINTAINED MY LEXUS RX AT AN INDEPENDENT LEXUS SHOP. WHILE THE CAR WAS PARKED/RUNNING, THE ENGINE SUDDENLY, WITHOUT ANY WARNING NOISE OR DASHBOARD ALERT, STOPPED. AFTER THE CAR FAILED TO RESTART, I SUSPECTED IT NEEDED A BATTERY JUMP. HOWEVER AFTER REPLACING THE BATTERY, THE CAR STILL DID NOT START. THE CAR WAS TOWED TO AN INDEPENDENT LEXUS SHOP-DAVENPORT, WHERE IT WAS DISCOVERED THAT VALVE SPRINGS HAD DROPPED AND CAUSED THE ENGINE TO SEIZE/LOCK. THE SHOP NOTIFIED ME THAT I WOULD NEED TO EITHER GET A NEW ENGINE OR HAVE IT REPAIRED, BOTH OPTIONS WOULD COST >$8500USD. THIS IS UPSETTING BECAUSE MY CAR WAS WELL MAINTAINED, THERE WERE NO WARNINGS, AND IF THIS HAD HAPPENED WHILE DRIVING IT COULD HAVE CAUSED AN ACCIDENT OR LEFT ME TOTALLY STRANDED.

TODAY WHILE DRIVING MY IS 350 ON THE INTERSTATE, IT LOST COMPRESSION QUICKLY AND BLACK SMOKE APPEARED FROM BENEATH THE CAR. IT CONTINUED TO SLOW AND STOP RUNNING. IT WOULD NOT START AGAIN MY 2007 IS 350 HAS ABOUT 85,000 MILES. I CALLED AAA AND IT WAS PUT ON A FLATBED TOW AND DROPPED OFF AT A LEXUS DEALERSHIP. I'M WAITING TO HEAR WHAT THE CAUSE IS AND THE COST. HAVE OTHERS REPORTED THIS ISSUE?

THE PASSENGER AND DRIVERS SIDE MIRRORS BOTH FAILED WITHIN A YEAR OF EACH OTHER. BOTH MIRRORS BEGAN TO MOVE EXCESSIVELY WHILE DRIVING, RENDERING THEM USELESS. BOTH MIRRORS ARE CAPABLE OF BEING MANUALLY FOLDED, THE MECHANISM THAT HOLDS THEM FIRM WHILE CAR IS IN MOTION BROKE.

THE AIRBAG LIGHT COMES ON IN THE DASH INDICATING A PROBLEM WITH THE SYSTEM. THE PASSENGER AIRBAG LIGHT ALSO INDICATES THE PASSENGER AIRBAG IS OFF. THE LIGHT WAS COMING ON INTERMITTENTLY, BUT NOW IT COMES ON 90% OF THE TIME AS SOON AS I START MY VEHICLE. I TOOK IT TO THE DEALER TODAY AND IT COST ME $100 JUST FOR THEM TO LOOK AT IT. THE DEALER STATES IT COULD NEED A NEW SEAT BELT TENSION SENSOR POWER SOURCE WHICH IS $650. THEY ARE NOT SURE IF IT WILL CORRECT THE PROBLEM OR REQUIRE ADDITIONAL PARTS. I DID A SEARCH ON THE INTERNET AND THE ISSUES IS DOCUMENTED ON MANY FORUMS. I BELIEVE THE CAR MANUFACTURER SHOULD COVER THE ISSUE SINCE THEY ARE AWARE OF THE PROBLEM.

OFTEN TIMES I PRESS THE GAS PEDAL TO ACCELERATE A LITTLE AND IT'S LIKE YOU LET OFF THE GAS ENTIRELY. YOU THEN HAVE TO AGGRESSIVELY PRESS THE PEDAL DOWN TO WHICH IT REACTS WILDLY. SOMETIMES YOU BARELY TOUCH THE PEDAL AND IT TAKES OFF BUT MOST TIMES YOU GET LITTLE TO NO RESPONSE. ACCELERATION DOES NOT REACT LINEAR IN CONJUNCTION WITH THE GAS PEDAL. A SAFETY ISSUE WHEN YOU TRY AND ENTER INTO TRAFFIC.

WAS PULLING INTO PARKING SPOT AT THE REAR OF MCDONALDS', STEPPED ON THE BRAKES WHEN I SUDDENLY FELT A THUD. THE CAR ROLLED BACK, AND THE SEAT BELT LOCKED. AFTER A WHILE I MANAGED TO DO THAT, WALKED TO THE GAS STATION ACROSS THE STREET.

AUTOMATIC TRANSMISSION. WHEN SLOWING TO A STOP OR ANYTIME (EVERYTIME) THE CAR NEEDS TO AUTO DOWNSHIFT FROM 2ND TO 1ST THE CAR HARD SHIFTS AND THE ENTIRE CAR JERKS REALLY HARD CAUSING ALMOST WHIPLASH. THIS IS A WIDELY DISCUSSED ISSUE WITH IS AND GS MODELS ON MANY FORUMS. NEW ECU UNITS NEEDED EACH TIME COSTING THOUSANDS.

TAKATA RECALL. WHEN DRIVING THE 2008 LEXUS GS 350 4DR SEDAN STALLS WHEN THE CAR IS IN MOTION, IT IS UNCONTROLABLE. FOR EXAMPLE WHEN I'M AT A RED LIGHT AND MY FOOT IS ON THE BRAKE PEDAL AND I PRESS MY FOOT GRADUALLY ON THE GAS PEDAL WHEN THE LIGHT TURNS GREEN. THEN CAR WILL STALL FOR ABOUT 1 TO 2 MINTUES, THEN WILL INCREASE IN SPEED. IT'S DANGEROUS BECAUSE, WHEN I NEED TO TURN AND THE CAR STALLS IN THE MIDDLE OF A TURN IT WOULD CAUSE AN ACCIDENT TO OCCUR. OR WHEN THE CAR IS IN MOTION GOING STRAIGHT ON A HIGHWAY OR AN INTERSECTION IT COULD STALL, AND CAUSE AN ACCIDENT TO OCCUR. IT DOESNT HAPPEN EVERYTIME WHEN THE CAR IS IN MOTION, SO FAR I'VE BEEN NOTICING AND TAKING NOTE IT HAS BEEN OCCURING 4X OR MORE TIMES A WEEK. BECAUSE OF THE INCONSITENCY OF THE CAR STALLING WHEN IN MOTION IT MAKES IT ESPECIALLY DANGEROUS FOR THE OTHER DRIVERS ON THE ROAD AND PEDESTRAINS. REGARDLESS ANY STALL OF A CAR WHILE ITS IN MOTION ON A HIGHWAY OR STREET EITHER TURNING OR GOING STRAIGHT IS NOT SAFE.

1. WIFE BOUGHT CAR ON AUGUST 31, 2016 FROM DEALER IN TACOMA, WA (WITH 90,900 MILES ON IT) WITH A WARRANTY SERVICE CONTRACT WITH IT. 2. SHE TAKES IT TO A LEXUS SERVICE DEALER IN WASHINGTON AT 95,377 MILES ON JULY 13, 2017 TO HAVE THE OIL AND OIL FILTER CHANGE (NOTE: OIL COOLER HOSE IS RIGHT BY THE OIL FILTER). THEY CHANGE THE OIL AND OIL FILTER, AND MENTION OTHER THINGS ABOUT THE CAR, BUT NOTHING ABOUT OIL COOLER HOSE.) 3. BECAUSE WARRANTY SERVICE CONTRACT IS BEST FOR PEOPLE WHO PUT A LOT OF MILES ON A SHE DROP THE WARRANTY SERVICE CONTRACT IN SEPTEMBER 2017 ABOUT, APPLIED THE REFUND TO AMOUNT OWING ON CAR. 4. ON JUNE 23, 2018 (AT 99850 MILES) THE (ORIGINAL MANUFACTURER) OIL COOLER HOSE LEAK OIL A-LOT, IN ABOUT 1/2 A MILE ALL THE OIL (6 QTRS +) WAS OUT OF THE ENGINE MAYBE, SHE DID NOT NOTICE THE LEAK UNTIL 3 + MILES OF RUNNING THE CAR, (NO LIGHT CAME ON THE DASH). 5. SO READ THAT IN MARCH 2010 TOYOTA HAD THEIR CAR ENGINES WITH YEAR 2007 HAD THE DEALER REPLACE THE OIL COOL HOSE (PART OF THE HOSE WAS RUBBER-AND WAS KNOWN TO LEAK, THE OIL COOL HOSE NOW IS ALL METAL) AND THE CAR I'M REFERRING HERE (2007 LEXUS RX 350) WAS PART OF THE REPLACEMENT TO. ALSO NOTICE THAT THE OWNER OF THE VEHICLE AT THE TIME HAD UNTIL MARCH 2013 TO HAVE IT DONE. AND I GUESS THE OWNER AT THE TIME, NEVER HAD THE ORIGINAL OIL COOLER HOSE (PART RUBBER) REPLACED. 6. SO MY QUESTION HERE IS DOES THE LEXUS DEALER (ON 7/13/2017 WHO CHANGE THE OIL) HAVE ANY OBLIGATION TO INFORM HER THAT SHE HAS A OIL COOLER HOSE THAT IS KNOWN TO LEAK (ORIGINAL ONE ON CAR THAT WAS PART RUBBER)?? 7. I HAVE ATTACHED THE ORIGINAL OIL COOLER HOSE PICTURE (THAT WAS ON THE CAR) TO THIS COMPLAINT. THANKS, FOR YOUR TIME