LEXUS Complaints

TL* THE CONTACT OWNS A 2010 LEXUS IS 250. WHILE THE VEHICLE WAS AT LEXUS OF WESTMINSTER (13590 BEACH BLVD, WESTMINSTER, CA 92683, (714) 702-1849) FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE DASHBOARD WAS DETERIORATING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

YOKOHAMA TIRE SPIT ON THE SIDE WALL AND HAD TO REPLACED. TOOK TO THE TIRE PLACE AND THEY MENTIONED THIS WAS NOT CAUSED BY ROAD HAZARD. LEXUS REFUSED TO SUPPORT THE MANUFACTURING DEFECT CASE NUMBER 180416-000146

AIRBAG DID NOT DEPLOY. WHY? SUBJECT VEHICLE IS 2013 LEXUS RX350 IMAGE #1 & #2 OF SUBJECT VEHICLE WAS CAUSED BY THE IMPACT OF VEHICLE 'A' WHICH CAUSED SUBJECT VEHICLE TO VEER INTO GUARD RAIL. IMAGE #3 IS DAMAGE TO SUBJECT VEHICLE FROM AND COLLUSION INTO GUARD RAIL. VEHICLE 'B' WAS STATIONARY HEADING EAST WITH SIGNAL ON TO MAKE LEFT TURN. VEHICLE 'A' ALSO TRAVELING EAST STRUCK VEHICLE 'B' FROM THE REAR AND SIMULTANEOUSLY STRUCK SUBJECT VEHICLE HEADING WEST CAUSING SUBJECT VEHICLE TO HIT GUARD RAIL. MY WIFE WAS OPERATOR OF SUBJECT VEHICLE. I WATCHED VIDEO OF ACCIDENT.

AS MY WIFE WAS DRIVING CAR, SHE RECEIVED (4) - LIGHTS ON DASHBOARD ABOUT BREAK AND ABS SYSTEM. SHE WAS DRIVING ON 610S IN HOUSTON, TEXAS. THEN ALL OF SUDDEN SHE WAS FEELING BREAK WAS NOT WORKING AS SHOULD AND RECEIVING NOISE LIKE TURBINE RUNNING. IT WAS VACUUM FROM BREAK. WE TOOK CAR TO CLEAR LAKE LEXUS DEALERSHIP FOR REPAIR. THEY RUN COMPUTER AND FOUND CODE C1391/89 ACCUMULATOR LEAK MALFUNCTION. ACCUMULATOR PRESSURE SENSOR INPUT DOES NOT INCREASE BEFORE BREAKING OR WHILE THE PUMP MOTOR IS OPERATING. ACCUMULATOR PRESSURE SENSOR INPUT REDUCTION RATE EXCEEDS THE SPECIFICATION BEFORE BRAKING AND WHILE THE PUMP MOTOR IS NOT OPERATING. THE DEALERSHIP QUOTED FOR REPAIR $3400 APPROX. I BELIEVE THIS SHOULD BE A RECALL AND/OR WARRANTY SINCE DEFECTIVE PART. THE CAR HAS ONLY 82K MILEAGE AND IN VERY GOOD CONDITION.

REAR BRAKE CALIPERS SEIZING WITHIN MONTHS KEEP HAVING TO REPLACE CALIPER SCREWS OR ENTIRE CALIPER

VEHICLE AT FAST FOOD DRIVE UP NOTES ENGINE VIBRATION, WARNING LIGHTS FOR ENGINE, VSC WARNING, AND INSTRUCT TO TAKE VEHICLE TO LEXUS DEALER ASAP. CAR HAS VIRTUALLY NO POWER WITH 8-10 MPH MAX. LEXUS SERVICE DEPT NOTES VALVE SPRING IS BROKEN AMONG THE 32 VALVES IN THE ENGINE. WARRANTIES HAD EXPIRED. LEXUS OPTS TO REPLACE ONLY ONE DEFECTIVE SPRING BUT HALF OF THE TOTAL NUMBER (ONE SIDE OF V8) WERE REPLACED BY THE DEALER. THERE IS CONCERN THAT UNBALANCE OF SPRING STRENGTH IN THE ENGINE COULD LEAD TO PROBLEMS AT ANY TIME. THESE VALVE SPRINGS WERE THE SUBJECT OF A LEXUS RECALL IN 2007 AND 2008 MODELS OF THIS VEHICLE. 2009 MODELS SUPPOSEDLY USED A DIFFERENT SPRING OR PERHAPS A DIFFERENT SUPPLIER. SOME PROBLEMS WITH 2009S WERE REPORTED TOO. IN 2010 ANOTHER DIFFERENT SPRING WAS USED IN 460 V8. I AM NOT EVEN SURE THAT A 2008 VERSION OF THE ENGINE WAS NOT USED IN MY CAR SINCE IT WAS ASSEMBLED IN THE SUMMER OF 2008. MY COMPLAINT IS THAT LEXUS SHOULD COVER COMPLETE VALVE SPRING REPLACEMENT.

THE WIRING HARNESS INSIDE FUEL TANK THAT POWERS FUEL PUMP BURNED UP INSIDE THE TANK.

I NO LONGER HAVE THE CAR BUT WAS REPEATEDLY REPLACING THE BRAKES ROTORS, BRAKE PADS AND BRAKES THEMSELVES. LEXUS WAS TELLING ME THAT I WAS RIDING THE BRAKES TOO HARD AND ULTIMATELY I GOT RID OF THE CAR. I AM ONCE AGAIN SEEKING ANOTHER CAR BUT WOULD LOVE TO GET ANOTHER LEXUS SO I GOOGLED THE ISSUE, AND DISCOVERED MANY, MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE ON THIS AND OTHER MODELS AND RECEIVED THE SAME REPLY. I AM SHOCKED TO SEE THAT LEXUS CONTINUES NOT TO ACKNOWLEDGE AND/OR FIX THIS ISSUE. PERHAPS A GOVT AGENCY INVESTIGATION WOULD INSPIRE THEM TO RECTIFY IT ONCE AND FOR ALL.

TL* THE CONTACT OWNS A 2003 LEXUS ES300. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE WAS NOTICED COMING FROM THE ENGINE COMPARTMENT. THE CONTACT MANAGED TO PULL THE VEHICLE OVER AS IT WAS STALLING. THE CONTACT EXITED THE VEHICLE, LIFTED THE HOOD, AND NOTICED FLAMES COMING FROM THE BATTERY. THE CONTACT CALLED THE FIRE DEPARTMENT WHO EXTINGUISHED THE FIRE. THE CONTACT MENTIONED THAT THE FIRE DEPARTMENT CUT THE BATTERY CORD AND INFORMED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,000.

TAKATA RECALL - AIRBAG LIGHT HAS BEEN ON. THEY REPLACED RECALLED INFLATOR. LIGHT IS STILL ON. DEALER NOW SAYS IT'S A WIRING HARNESS. ABOUT $2500 TO REPLACE. AFTER RESEARCHING ON INTERNET, MANY PEOPLE ARE HAVING SAME PROBLEM. A TECHNICAL SERVICE BULLETIN YA BEEN ISSUED TO THE DEALERS AND COVERED BY WARRANTY TO 72 MONTHS OR 70,000 MILES. MY CAR HAS 88,200 MILES. MOST PEOPLE THAT SOLVED THE PROBLEM IN THEIR OWN HAVE SAID THIS IS CONNECTION ISSUE FROM THE HARNESS CONNECTORS TO THE IGNITERS. THEY ARE VIBRATING LOOSE. I AM DISAPPOINTED LEXUS DOESN'T OFFER MORE SUPPORT ON THIS ISSUE AS IT'S SEVERELY HAZARDOUS FOR MANY IN THIS SITUATION. IF IT'S A CONNECTION ISSUE, IT'S RIDICULOUS DEALERS ARE CHARGING THOUSANDS OF DOLLARS TO FIX AN ENTIRE HARNESS. CAN ANYTHING BE DONE?