LEXUS Complaints

TAKATA RECALL, I DON'T UNDERSTAND WHY IT HAS TAKEN SO LONG TO ADDRESS THIS ISSUE. I WAS NOTIFIED ALMOST ONE YEAR AGO, I HAD TO TAKE A LONG TRIP WITH MY FAMILY THIS PAST NOVEMBER 2016, AND LEXUS DID PROVIDE A RENTAL, HOWEVER, THE RECALL HAS MADE MY FAMILY HAVE TO PLAN NOT TO USE THE FRONT SIT AND LIMITS THE VEHICLE'S USEFUL PURPOSE. WHAT DISTURBS ME MORE, THERE HAS NOT BEEN ANY FURTHER INFORMATION REGARDING A SCHEDULED REMEDY. HOW DO YOU PLAN YOUR VEHICLE'S USE? A PROJECTED SCHEDULED REMEDY IS IN ORDER, OLDER VEHICLES AFFECTED SHOULD HAVE PRIORITY, IF SCHEDULES ARE ANNOUNCED IT WOULD BE DIFFICULT FOR DEALERS TO PICK AND CHOOSE WHAT VEHICLE OWNERS GET SERVICED AND IN WHAT ORDER.

TAKATA RECALL. WE RECEIVED A RECALL FOR THIS AIRBAG ON MAY 2016. FAST FORWARD TO MARCH 2017 AND A REMEDY FOR THIS RECALL IS FINALLY AVAILABLE!! WHEN I CALLED MY AUTHORIZED LEXUS DEALER IN CONCORD, CA I WAS TOLD THAT I'LL BE PUT ON A WAITING LIST UNTIL THE PARTS ARE AVAILABLE. I WAS TOLD IT COULD TAKE 2-3 WEEKS. WHAT'S THE POINT OF ADVISING THEIR CUSTOMERS THAT A REMEDY IS AVAILABLE IF THE DEALERSHIP IS NOT PREPARED TO FIX THE ISSUE WHEN WE'VE BEEN WAITING ALMOST A YEAR FOR A RESOLUTION!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/28/17*LJ THE CONSUMER STATED THE REAR DOORS BEZEL NEEDED TO BE REPLACED. UPDATED 07/12/2017*JS

STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AND VENTILATION. MELTING DASHBOARD. STICKY RESIDUE. CLOTHES WILL STICK TO IT. MELTS WHEN IT GETS HOT IN THE CAR. CURRENTLY LIVING IN CALIFORNIA WHERE IT IS SUMMER WEATHER 9 OUT OF THE 12 MONTHS. PLEASE HELP.

TAKATA RECALL I HAVE BEEN WAITING FOR THE FIX FOR ALMOST A YEAR CALLED THE DEALERSHIP AND THEY SAID HOPEFULLY IN SEPTEMBER OF 2017. SEEMS A BIT CRAZY TO ME

TL* THE CONTACT OWNS A 2010 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONTAL AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT THUMB THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.