2019 LINCOLN NAVIGATOR Complaints

After the recall on the backup camera the image processing unit (IPMB) has gone bad and the car does not display any camera information views (back up, front, 360 degree). I believe this is also related to the back up camera recall and should be addressed.

The vehicle is hard shifting creating a forceful lunge which is followed by characteristics of the vehicle being in neutral (starts to slow down and revs when I try to continue on the road). I have been told the transmission on these vehicles (10 shift transmission) is part of a class action lawsuit. Ford Customer Service told me to contact NHTSA. It is very unsafe because when the car lunges and hard shifts, it slows my vehicle without my control which could cause an accident around me.

Upon a cold start my vehicle was making a rattling and ticking sound and the car would shake. There were no engine failure or warning lights that came on but the engine did not sound like it was running properly and clearly something was wrong. I took the vehicle in and was told that the Variable Cam Timing parts need to be replaced. In doing some research it appears that the VCT on the 2019 Navigator has a recall for the VCT but my VIN was not included on the recall for some reason.

POWERTRAIN MALFUNCTION/REDUCED POWER while on the highway! Low boost power malfunction causing excessive fuel and oil consumption, spinning/timing misfire, and reduced speed! Check engine light and powertrain malfunction lights later indicated P0365 and P0369 error codes. Dealership says I need a new timing chain and VCT selenoid. I found out this is a KNOWN ISSUE WITH 2018-2020 LINCOLN NAVIGATORS and that Lincoln has issued TSB Bulletins regarding these very issues! I am experiencing all of the symptoms - rattling when starting from a cold start, excessive oil consumption, spinning/misfiring when changing gears, crazy slow acceleration, low fuel economy. Initially the light came on in October with the Lincoln app telling me incorrect oil so I went and had my oil changed 10/30. It didn't help at all. I had the car diagnosed locally before calling to have it scheduled to be fixed at the dealership. The auto place wouldn't even give me a quote!! I have attached their Diagnostic. The dealership stated the cost would be $5400 for VCT Selenoid and Timing Chain. Dealership also stated this is a known issue and he had the same vehicle of the same year for the same reason he's working on right now! I looked it up and Lincoln KNOWS! They know about this issue!! I contacted Lincoln and they REFUSED to help!!! I believe Lincoln should extend grace and help with the cost of repair because they have know about this ongoing issue. Instead of helping their customers by issuing a recall or optional service help, they're putting the bill on the customer or their known issue.

The contact owns a 2019 Lincoln Navigator. The contact stated while driving approximately 75 MPH, there was an abnormal sound coming from underneath the vehicle. The contact later discovered that there was a hole in the rear sunroof. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.

No warning light on dash. Issues engaging in gears. Avoided a few accidents by throwing on hazards when car wouldn't accelerate on road. When turning into oncoming traffic it wouldn't engage in gear but thankfully they braked to avoid hitting me. After that I would only drive in the neighborhood to take kids to school. When reading Ford knows this issue but still put this 10 speed transmission in vehicles. Mechanic diagnosed and had to rebuild transmission.

My vehicle fits all criteria for CSP 21B10 and CSP 21N03. The vehicle has 75714 miles whereas 21N03 covers up to 79,999 on this vehicle. The cold start rattle is very bad and drivability due to cam phaser issues has caused the vehicle to be not drivable, at least not safely… this vehicle meets all criteria for the recall, and the issue (confirmed by dealer - at dealership now) is the cam phasers and this recall 21N03 is the repair and they are very surprised our VIN is not listed, citing all of these vehicles require cam phaser replacement to be operable. As this is a known issue with 2018-2020 navigators with the 3.5 this should be covered by the recall.

THE DRIVER SIDE SECOND ROW WINDOW IS NOW GOING DOWN ALL BY ITSELF AND HAS HAPPENED 3 TIMES IN 5 DAYS. I CANT ROLL IT UP UNTIL I TURN OFF THE CAR AND TURN IT BACK ON.

THE PASSENGER SIDE SECOND ROW SEATBELT RETRACTOR PRETENSIONERS DEPLOY AND MY KIDS CAN’T LOOSEN THE SEATBELT TO PUT IT ON. WE HAVE TO THEN PUT OUT KIDS IN THE THIRD ROW OR MESS WITH IT FOR 10 minutes TO GET IT TO RELEASE.

the engine rattles and knocks with cold start. in reviewing online, this is a very common problem. The dealership told me their service lot is full of navigators needing to have CAM? replaced. The internet confirms mechanics frustrated with spending their entire day replacing the same parts. This issue is listed on your site, but it is not a recalled item. I would suggest auditing how many of these repairs Lincoln is actually doing. I was initially told the repair cost should range between $1,000-$2,500, but after my vehicle waiting over a month in their service lot, they told me the repair cost would be $4,500. To have an issue this common on a car that cost over $100k, seems like they should take more ownership.