LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2025 LINCOLN NAUTILUS- Rockaway, NJ
The contact owns a 2025 Lincoln Nautilus. The contact stated that while driving 50 MPH during 105-degree weather, the contact became aware of a micro-fracture on the front windshield from the front driver's side over to the passenger’s side. The vehicle was taken to a local dealer where it was determined that the crack was caused by possible road debris. The vehicle was not repaired. Upon further investigation, the contact stated that the cause of failure could be due to the hot temperature. The contact was adamant that the front windshield was not struck by road debris. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 2,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 LINCOLN MKX- Chicago, IL
The contact owns a 2016 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the brake pedal, the vehicle slowly responded, requiring hard braking, causing the stopping distance to become extended. Several warning lights illuminated with the message "Parking Aid" displayed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 LINCOLN AVIATOR- Shepherdstown, WV
The contact owns a 2022 Lincoln Aviator. The contact stated that while driving at various speeds, the second-row rear seats folded independently while the contact’s daughter was seated in the second-row seats. The failure caused bruises on the child's face and arms on several occasions. Medical attention was not sought. The contact stated that while the child safety seat was strapped into the second-row seats, the seat independently unlatched and became unsecured. The vehicle was taken to a local dealer where it was diagnosed; however, no cause for the failure was found. The vehicle was taken to another local dealer, Hagerstown Ford (1714 Massey Blvd, Hagerstown, MD 21740) for a second opinion, where it was diagnosed, and both second-row seats failed a safety inspection. The vehicle was not repaired. Upon further investigation, the contact associated the failure with NHTSA Campaign Number: 26V451000 (Seats); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 LINCOLN NAUTILUS- Fort Walton Beach, FL
On August 4 2026, I drove my 2024 Lincoln Nautilus home for lunch. Upon leaving my house to head back to my office, and without realizing it, I left the vehicle's key fob inside my house, approximately 30 feet from where the vehicle was parked. I was able to gain entrance to my locked vehicle and I was able to start my vehicle and drive all the way back to my office. It was not until I turned my car off, closed the door and searched my pocket for my key fob to lock the vehicle that I realized I had left the key fob at my house (approximately 3 miles from my office). I was still able to re-start my vehicle and drove back home to retrieve my key. Despite the key fob being absent from the vehicle's vicinity, the vehicle was able to be accessed (while locked), was able to be started, and the vehicle ran normally, with no warning indicating the key fob was not detected. I am concerned this defect could allow unauthorized vehicle operation, theft, or an inability for the vehicle to properly disable itself when the intended operator's key is not present.
Source: NHTSA WEB SITE -
2017 LINCOLN MKZ- Port Charlotte, FL
The contact owns a 2017 Lincoln MKZ. The contact stated that while operating the vehicle, there was an abnormal rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the torque converter, flex plate, and transmission fluid pump were inoperable and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the vehicle was not included in the extended warranty coverage for the repair. The failure mileage was 102,450.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 LINCOLN MKS- White Bear Lake, MN
The FCIM failed in the 98 degree heat. No warnings or indication that it failed other than the fans just started blowing full blast and full heat on a hot summer day. This alone distracted me and pulled my attention from the road as I started to feel sick with how hot it was getting and was frantically trying to turn the temperature down on the screen to no avail, because when the FCIM goes out you lose all control of the heat or ac and literally cannot shut off the heat. I then pulled over after almost getting in an accident trying to shut off the heat and went to turn on my hazard lights. Well with the FCIM going out my hazards wouldn't work either. When the FCIM isn't going out it constantly beeps and turns my temperature as far down as it will go, even when it is -20 in minnesota. Again a hazard as it can frost up my windshield in seconds making it so I can't see. All of this wouldn't be an issue if they still made the parts and there was something I could do to fix it, but they stopped selling these parts about 8 years ago.
Source: NHTSA WEB SITE -
2016 LINCOLN MKX- Pittsburgh, PA
The contact owns a 2016 Lincoln MKX. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The ABS warning light was illuminated. The brake pedal was depressed to the floorboard, and the vehicle slowly stopped. The vehicle almost rear-ended another vehicle. The contact stated that while the vehicle was parked, the contact became aware that there was brake fluid on the ground at the rear passenger’s side of the vehicle. The vehicle was towed to the dealer where it was diagnosed with a cracked brake hose. The contact was informed that the brake hose needed to be replaced. The vehicle was not repaired. The contact was informed that parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 LINCOLN MKX- Porter Ranch, CA
The contact owns a 2016 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The vehicle was scheduled for the recall repair. The contact was later informed that parts were unavailable to repair the vehicle. The contact stated that the vehicle was unsafe to drive with the open recall repair. The manufacturer was not contacted. The contact had not experienced a failure.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 LINCOLN MKT- Stow, OH
The contact owns a 2019 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 25V827000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 LINCOLN NAUTILUS- ATTLEBORO, MA
Drivers side door hinge has completely broken away from interior side panel. This is a know manufacturing defect due to the weight of the door on this vehicle. We called dealership on 5/4/2026 after discovering issue, spoke with the service manager who advised us to bring vehicle to the dealership. On 5/5/2026 the vehicle was brought to Tasca Collision Center a service team member took extensive pictures of damage, stated how the repair would go forth which has since not happened. Tasca and Lincoln have refused to make repair stating that the vehicle was out of warranty effective 5/4/2026. This is also a safety issue in the advent of a side crash.
Source: NHTSA WEB SITE