LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 LINCOLN MKC
    - Myrtle Beach, SC

    I am experiencing a coolant-intrusion problem with my 2018 Lincoln MKC, equipped with a 2.0L EcoBoost engine. The vehicle has only 63,900 miles. •The check-engine light repeatedly came on and went off over a two-week period. •A Lincoln dealer performed a diagnostic evaluation and identified the same problem reported in other Ford and Lincoln vehicles with this engine. •An independent automotive service provider confirmed the diagnosis and advised me that Ford had issued a service bulletin addressing this exact issue. •Both assessments indicated that the engine needs to be replaced. When I asked the dealer what could happen if I did not replace the engine, I was warned of serious safety risks, including a possible fire or complete engine failure. This is not a routine wear-and-tear issue; it appears to be a known design defect. The problem has reportedly led to class-action lawsuits and has left many vehicle owners facing significant repair costs without financial assistance. Ford/Lincoln has stated that it will not cover the cost of replacing my engine because the vehicle is no longer under warranty.

    Source: NHTSA WEB SITE
  • 2021 LINCOLN NAUTILUS
    - Grove City, OH

    The contact owns a 2021 Lincoln Nautilus. The contact stated that while the vehicle was at the dealer for an oil change and trade-in, the contact was informed that the front driver’s side door had a crack and that the welding was cracked and loosened. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 92,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 LINCOLN MKC
    - Orofino, ID

    When I first submitted the VIN# just one hour ago, it responded with 2 open recalls, now it is responding with only one! The one that magically dropped was a major safety issue , a possibility of a cracked fuel injector , which of course could start a fire at any time ! Why did it suddenly disappear?!

    Source: NHTSA WEB SITE
  • 2016 LINCOLN MKX
    - Lincoln Park, NJ

    The contact owns a 2016 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while coming to a complete stop and depressing the brake pedal, the brake pedal went to the floorboard, requiring hard braking to stop the vehicle. The contact stated that the failure had occurred several times while driving. The message "Hydraulic Brake Fluid Low" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear flexible brake hoses and the corroded rear brake calipers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 64,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 LINCOLN NAVIGATOR
    - Morris, IL

    My screen intermittently goes black, I have had it repaired/ updated once prior and it still does this..as a result I backed into a mailbox. It was very dark and I couldn’t see out of my windows.

    Source: NHTSA WEB SITE
  • 2020 LINCOLN AVIATOR
    - HIGH RIDGE, MO

    My fiance went out to start the car. The car wouldn't start, but the starter kept clicking for around 5 minutes even when she was out of the vehicle with the door shut. During that 5 minutes the car started to smoke really bad and you could smell an electrical fire. She ran in the house to get me. We started moving our other cars away from the Lincoln. As I was getting ready to call 911 the starter stopped clicking and the smoke from underneath the car went away. It has currently been at a Ford/Lincoln dealership for the past 2 weeks. They said that the starter fried that battery. This was really traumatic for my fiance because she constantly drives our kids around in the car. Now she's terrified that the car will catch fire again. We have video but it will not let me upload.

    Source: NHTSA WEB SITE
  • 2019 LINCOLN NAVIGATOR
    - Scipio, IN

    Yesterday while driving on I-65 my car all of a sudden seemed to by hydroplaning even thought no water on the water and steering was super unstable and not able to control the vehicle. I had to pull off the side and drive with flashers all the way while driving at a slow speed. The interior lights also kept coming on by themselves.

    Source: NHTSA WEB SITE
  • 2018 LINCOLN MKC
    - Stockton, CA

    The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant leaking into the engine, causing a misfire. The contact was informed that the long block needed to be replaced. The dealer informed the contact not to drive the vehicle out of town and stated that the vehicle might stall while driving. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 LINCOLN MKC
    - Frankfort, OH

    My 2018 Lincoln MKC has an exhaust leak. Ford and the dealership told me it was safe to drive, but I did not drive it because exhaust leaks can cause carbon monoxide exposure. My vehicle has been at the dealership since January 19, 2026 waiting for a warranty exhaust part. I have an email showing the part was ordered, but Ford still has not supplied it. The vehicle has been out of service for over six months and Ford denied my buyback request.

    Source: NHTSA WEB SITE
  • 2019 LINCOLN MKZ
    - Livingston, TX

    My engine has failed at less than 40,000 miles due to coolant leaking into the engine.

    Source: NHTSA WEB SITE