LINCOLN Complaints

I noticed that Ford issued recalls for select 2015 vehicles in May for issues with the backup camera. I have a 2015 Lincoln MKZ that just started experiencing the same issues that were mentioned in the May 2025 Ford backup camera recall. My camera will work for the first few seconds while in reverse, then the screen will go black. It has happened all 4 times I have driven my car today and put it in reverse. I occasionally receive a message on my display screen to "contact my dealership." I have 3 children [XXX] , [XXX] and [XXX]) and it is extremely scary to back out of my driveway with the possibility that one of them could be back there and I would not be able to see them. I would be more than happy to provide my vehicle for inspection. I have not had time to take the vehicle into the dealership but I am hoping to do that within the next week. I did not receive any warning messages and no warning lights appeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the engine seized, with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that a tune-up was needed. The vehicle was not repaired. The vehicle was taken to an independent mechanic who performed the tune-up. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to the dealer and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 107,500.

The contact owns a 2013 Lincoln MKZ. The contact stated that on several occasions while exiting the vehicle, the contact observed an abnormally strong fuel odor outside the vehicle. The vehicle was taken to an independent mechanic; however, the failure was not able to be replicated; however, the gas cap was replaced. The contact stated that the failure persisted. The contact believed that the failure was related to NHTSA Campaign Number: 13V227000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was unavailable.

THE REAR-VIEW CAMERA MALFUNCTIONS AT TIMES & DISPLAYS A BLUE SCREEN ON THE IN-CAR MONITOR THAT STATES "CAMERA UNAVAILABLE". OTHER TIMES THE IMAGE IN THE MONITOR WILL BE WAVY. THIS PROBLEM SEEMS TO BE EXACERBATED BY WARMER TEMPERATURES. THIS PROBLEM HAS NOT BEEN INSPECTED BY ANYONE.

Rearview camera image malfunctioning when the car is in reverse. Multiple issues with the rearview camera are: Frozen display, fuzzy display, reverse imaging, or no image displayed at all. This is creating a false representation of where my vehicle is relative to it's surroundings, thus highly increasing the risk of a crash and/or bodily injury and/or death. There currently are new recall number(s) associated with this malfunctioning safety hazard, one with the NHTSA recall number 25V-315 & Fords recall number 25S49 for these faulty rearview cameras. These are for select models & years only, and does not include my year nor model. [2015, Lincoln MKT Livery] Please, please, please expand the recall to include my year, make, and model. As lives depend on your oversite. Please add other years, makes & models to the recall list before an accident and/or injury occurs.

The contact owns a 2015 Lincoln MKT. The contact stated that the back over prevention camera intermittently failed to operate as needed. The contact stated that the image on the screen was distorted. Additionally, the contact stated that the back over prevention sensor failed to recognize objects in the rear of the vehicle while shifted to reverse(R). The dealer was notified of the failure and the contact was informed that the vehicle was out of warranty. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to another organization for assistance with the repair of the failure. The vehicle was not repaired. The failure mileage was unknown.

2019 MKC - Purchased from Lincoln last year used 20k. Known coolant intrusion into the engine. Clouds of white smoke in exhaust and coolant leak. Misfire. Requires replacement per TSB Ford replaced defective engines with exact same problem; Customer Satisfaction Program 21N12 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion, PROGRAM TERMS This program provides a no-cost, one-time repair (if needed) to the 1.5L short block, due to coolant intrusion to the cylinder bores, for 7 years of service or 84,000 miles from the warranty start date of the vehicle, whichever occurs first. ...........but has not helped Lincoln Customers with the exact same issue.

The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the engine overheated with smoke coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact stated the vehicle lost motive power but was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

From the initial test drive, I have felt an unusual vibration felt in both the steering wheel and seat while driving the vehicle. This vibration becomes more pronounced at higher speeds, especially after 70+ MPH, but still noticeable at lower speeds at 45+ MPH. Tires were initially blamed as the underlying cause, and the original tires were completely replaced within the first month of ownership, but the problems continued. Subsequently, at the 2nd month of ownership, the new set of tires were completely replaced again (this is now the 3rd set of tires), and the problem still persists. Dealership tells me that Lincoln engineers are aware of this situation, and that other owners of the 2024 Lincoln Navigators and 2024 Ford Expeditions have complained about this same concerns. Besides the vibration, the ride quality of the vehicle is terrible, and appears to me that the adaptive suspension is not performing as expected. I had a 2022 Lincoln Navigator which did not have any of these issues, and I know how this vehicle should ride and feel, and I know that this particular vehicle is not handling and riding as designed. Vehicle has less than 3000 miles on it and is on its third set of tires, and the underlying issue has not been identified.

The contact owns a 2025 Lincoln Aviator. The contact stated while driving 55 MPH, the brake pedal was depressed; however, the vehicle was slow to respond. The local dealer was contacted, and the contact was informed that the failure might be due to a computer chip failure. The dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact was concerned about driving the vehicle. The manufacturer was contacted and opened a case. The failure mileage was approximately 2,000.