LINCOLN Complaints

The contact owns a 2013 Lincoln MKS. The contact stated that while operating the vehicle, the defroster setting malfunctioned, and the contact was unable to defrost and clear the windows, creating a visibility hazard. The vehicle was taken to the local dealer who diagnosed that the Accessory Protocol Interface Module (APIM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 157,000.

Driver side rear door does not open from outside nor the inside . This is a safety concern because in an event of emergency we need to be able to exit the vehicle through all doors

I came to a stop a light in a busy intersection. The auto start/stop feature turned off the engine. When the light turned green, the car would not start and put us in danger from traffic approaching from the rear. When trying to start the car with the push button, it made one click and nothing more. The lights and other electrical systems seemed to behave and appear as normal. No warning lights or messages about errors or failures. I turned the car completely off, opened and closed the door to "reset" the car and still would not start. I tried this four times. I then opened the hood, got out of the car (all while at this busy intersection of multiple lanes of traffic, now working their way around me) and checked the battery connection just to be sure. Both positive and negative leads checked solidly connected. I then got back in the car and was able to start the car and move out of the way of traffic. I have not yet had it repeat and have not taken it to a service center yet. Very concerning to be stuck at that busy light with what appears to be a fully functioning car that would not restart after the auto start/stop feature activated.

Submitted by: [XXX] Dealership: Joe Rizza Ford of Orland Park Vehicle: 2021 Lincoln Nautilus VIN: [XXX] Date: 04/04/25 Overview: Vehicle VIN [XXX] has shown persistent signs of remote system manipulation, unauthorized firmware behavior, and OTA event spoofing. These symptoms have manifested in repeated diagnostic trouble codes (DTCs) across key modules, backdated OTA logging activity, and anomalous file sizes inconsistent with Ford’s documented OTA campaigns. Additionally, the vehicle owner has experienced personal harm attributed to the manipulation: numbness in the back, significant financial and mental distress, and deterioration in relationships with family members, which all correlate with the suspected interference and systemic issues. Key Findings: RFA (Remote Function Actuator) Module Behavior: Repeated DTCs across antennas #2, #3, #4, #6, #8, #11, and #12. Frequent B1B59:87 (BLE Low Energy Module fault) — indicates repeated Bluetooth stack failure or interference. U200F:00 Control Module Output Power C faults consistently recorded. GWM (Gateway Module A) and TCU (Telematics Control Unit) Logs: Software package inconsistencies including large firmware blocks (176 MB to 764 MB). Mismatched "Current Software" vs. "Available Software" versions. Cloud/server-pushed updates logged without dealership-initiated campaign. Confirmed campaign expired for firmware block logged on January 27, 2025, raising further questions on the legitimacy of update triggers. OTAM (Over-The-Air Manager) Log Red Flags: Entries showing timestamps such as January 3, 2000 and January 1, 2018. Consent flags spoofed: "sourceOfConsent='User(1)'" Trigger expiration hours preset to "336" (14-day OTA window, commonly used in timed malware execution) Absence of release notes or authorized campaign identifiers. Pattern Confirmation: Activity spikes on: [XXX], [XXX], and [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While using the Ford BlueCruise system which is supposed to keep the vehicle centered in the lane along when it is in use on the highways it is programmed for, the system in this vehicle wanders throughout the lane from one side lane marker to the other lane marker. When first setting the cruise control which activates the lane assist program in this vehicle, it wants to initially justify to the left (drivers side) lane marker and fights any input from the driver to re-center the vehicle in the lane. If I let the system take the full control, after this initial left line hugging the vehicle will drift over towards the right side lane marker then go back towards the left lane marker and this continues until I deactivate the cruise control entirely when on a BlueCruise enabled highway. Additionally when this is in use, the lane changes the system performs is very abrupt as though the steering wheel was being grabbed and jerked fast to move to the adjacent lane. If this were to occur when there is a slippery spot in the road, I could see this cause a spinout. It is currently at the time of this writing at the Lincoln dealership for this and several other minor issues along with the recall noted as still open on this vehicle - as they cannot get the vehicle to accept the programming for the recall. I have also seen others on the Lincoln Nautilus forums complain about their vehicle doing the same lane wandering like the vehicle is drunk, one person stated in their reply that the almost impacted a vehicle in the other lane. As of the update from the service advisor yesterday (4/3/25) they still have no resolution for the recall issue and have not indicated anything about this issue despite them having put on 44 miles as of this writing on test drives.

The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the contact was concerned that the recall repair was not an adequate fix. The local dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Lincoln Corsair. The contact stated while the vehicle was parked, the contact discovered that the trunk compartment was flooded with water. No warning light was illuminated. The vehicle was taken to be inspected; however, the cause of the failure was not yet determined. The vehicle was taken back to the dealer on several occasions however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The climate control system malfunctions by raising the temperature for the heater without any input. When turned off, it turns on by itself and resumes raising the temperature until it maxes out. This occurs when first started and also while driving, causing a severe distraction as the beeping is distracting and the temperature will not stop rising even when the My Temperature buttons are pressed to decrease the temperature. Other MKS owners have complained online. The car is available for inspection upon request. Sustained distraction while trying to find the temperature adjustment buttons and the off button lasts too long, creating a serious driving danger and large potential for an accident, even a head on accident. I have only experienced this when using the heater. It has not happened to me in the summer yet. I have not taken it to a dealer, yet. I will soon to find out how much they want to charge me for their vehicle design failure. The vehicle has not been inspected by others. There were no warnings or messages or symptoms. They first appeared within the last six months and have gotten worse with time. Now the runaway climate control occurs more frequently while driving.

Approximately 2 weeks ago, my 2017 Lincoln MKZ Reserve began sputtering/hesitating during acceleration. On 03/31/2025, I took it to the Heiser Ford-Lincoln in Glendale, WI for service and the diagnosis was I needed to replace my “engine long block” because of engine coolant leaking into the engine cylinders. I was given at an estimated cost of $8,000. I researched and found Technical Service Bulletin 22-2229 listing this issue as a not-so-uncommon problem with Ford’s 2.0 Liter engines. I am highly concerned that this could cause the engine to seize while driving with coolant compromising the viscosity of the engine oil. I firmly believe this should be elevated to a Recall status as this engine is used in several 2017 through 2019 Ford and Lincoln car models - and the occurrence has been frequent enough to have a TSB created.

We purchased the vehicle about a year and a half ago and about three months after we purchased it. The check engine light went on. We’ve had the vehicle into the dealership several times we’ve had the problem fixed supposedly twice we put in over $1000 in fixing it and now the check engine light came on again And the car stopped running saying it’s overheating. Took it to the dealership and now they say the car needs a whole new engine because they antifreeze is leaking leaked into the engine so they’re quoting us a $12,000 repair. This is a common problem in later models but obviously in the 2016 it’s also a problem.