LINCOLN Complaints

The contact owns a 2016 Lincoln MKC. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe. While driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. In addition, the contact stated that the engine was consuming an excessive amount of coolant, and there were no signs of a coolant leak. The vehicle was taken to an independent mechanic where the turbos, spark plugs, and fuel injectors were replaced; however, the failure persisted after the repair. The contact then scheduled an appointment with a local dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 162,000.

The contact owns a 2017 Lincoln MKZ. The contact stated that after starting the vehicle, while the vehicle was idling, the vehicle was shaking and vibrating abnormally. Additionally, after shifting to drive, the vehicle erroneously lunged forward, and while shifting into reverse the vehicle jerked backwards. The vehicle was taken to the local dealer who diagnosed that the torque converter and engine were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V390000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.

I have purchased a used 2017 Lincoln MKZ Reserve 2.0l in August of 2023 that started losing coolant and smoking from exhaust. Upon further investigation the coolant was noticed in the cylinder 2 through the spark plug opening. I had changed the head gasket and noticed the slotted coolant journals between the cylinders which was clear this was where the coolant was leaking from. After replacing the cylinder head gasket it run fine for about another month before starting to have same issues of losing coolant and smoking from exhaust, coolant was observed in cylinders 2 and 3. Ford recommended replacing the engine to the new design engine that eliminated the slots, this would be at Customer cost. Engine cost was $2,618.67 in March of 2024 just to purchase the engine, i replaced the engine myself. Vehicle was at 58,735 miles but warranty was out of date. 

The contact owns a 2024 Lincoln Nautilus. The contact stated that there was an abnormal grinding sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. In addition, the contact stated that the vehicle was sliding with the brake pedal depressed to the floorboard. The vehicle was taken to the dealer on several occasions, and the front brake pads and brake rotors were replaced; however, the failure persisted. The contact was also informed by the dealer that there was no fix for the issue. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 50.

What component or system failed or malfunctioned, and is it available for inspection upon request? The 2nd row seats have an electrical switch to slide and slightly fold the seat for entry to the 3rd row. This switch seems to get stuck and will randomly slide and tilt the seat forward while driving as well as while stationary. while driving, the seat can hit the back of the driver seat very hard and cause disorientation. The vehicle has not yet been reproduced or inspected by a dealer or other service center. the vehicle has not been inspected by manufacturer, police, insurance rep, or any other organization. There were no warnings or messages prior to failure, this car I purchased used and the symptom was presenter as soon as I drove off the lot.

At issue is the on board display “Park Brake Limited Function Service Required” sometimes followed by flashing brake light. When this happens vehicle needs to pull over and stop and release the parking brake to go back to normal. . Also, there are times when light flashes ithe alarm goes off. Multiple times to shut off. The diagnosis was a faulty ABS-Module, which is now obsolete by Lincoln. We have tried many venues to find one and major parts house said he found none available in the U.S. Talking with Lincoln they had no answers. Question not answered by Lincoln are we at risk driving this vehicle. At the time vehicle drives great, since the ABS-Module affects other main parts of the vehicle, we are worried if another function is disrupted will it cause an issue. Such as an accident. Question, can we continue to drive this car safely. All information I’ve included can be verified by Korum Lincoln in Puyallup, Wa. 253-845-6600. The obsolete ABS-Module is the problem. Our safety is a concern!

The contact owns a 2024 Lincoln Corsair. The contact stated that while his wife was attempting to park while shifted into reverse, the vehicle launched forward, accelerated independently, and collided with another vehicle that was parked, colliding with the other vehicle's front passenger side. The other vehicle was moved forward approximately three feet. The vehicle kept moving forward, the contact's wife turned off the vehicle, and the vehicle came to a stop. No warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact's wife sustained emotional distress. The other vehicle was unoccupied, and there were no injuries to anyone else. The vehicle was towed to the dealer, where it was pending unknown repairs. The manufacturer was notified of the failure, and a claim was submitted. The failure mileage was 5,000.

The contact owns a 2022 Lincoln Aviator. The contact stated that while driving approximately 75 MPH, there was a loud banging sound above the contact’s heads. The contact became aware that the sunroof had fractured into several pieces, leaving a large hole in the sunroof. The vehicle was not taken to the dealer to be inspected or repaired. The manufacturer was not informed of the failure. The failure mileage was 51,000. The VIN was not available.

The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.