LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 LINCOLN NAVIGATOR
    - Chicago, IL

    The contact owns a 2014 Lincoln Navigator. The contact stated while driving 60 MPH, the transmission unexpectedly downshifted to a lower gear, and the vehicle decelerated to 25 MPH within 4-5 seconds. The power train warning light was illuminated. The contact pulled over to the side of the road and turned off the vehicle. The contact stated that upon restarting the vehicle, the warning light was no longer illuminated, and the vehicle responded as needed while driving. The vehicle was taken to Firestone, where DTC: P0722 was retrieved, and the vehicle was diagnosed with output shaft speed sensor failure. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a related recall. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the failure was not related to a recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 LINCOLN NAVIGATOR
    - La Quinta, CA

    The same problem that is currently being reported by the NHTSA for the Ford F-150 has been happening to my Lincoln Navigator for the past few years. During higher-speeds (50 mpg and over) the auto will lurch forward as if trying to shift gears and has, on more than one occasion, actually downshifted into a lower gear while driving on expressways, forcing me to pull-over, stop the engine and restart in order to get the auto back into normal operation. When this downshifting occurs, a graphic appears on the dashboard. This graphic shows a stick-shift icon and also includes the words "Manual Shifting". However, the exact words cannot be verified since the graphic only stays visible for a split-second. Since I'm a bit shocked when this happens, my concentration is on safety and not on the specifics of a dashboard graphic. When I have taken the auto into service and mentioned these occurrences, the service persons have always stated that the computer system has been updated and the problem is marked solved. I have a warranty of 100,000

    Source: NHTSA WEB SITE
  • 2024 LINCOLN NAUTILUS HYBRID
    - Grand Prairie, TX

    While driving on the highway the front portion of our sunroof randomly shattered. There was no proceeding noise or hit from debris. The glass shattered upward with a large noise as if it exploded. The service personnel at the Lincoln dealership in Layfayette, LA inspected it and suggested it looked as though it exploded from inside possible due to pressure due to the direction of the remaining glass pointing upward.

    Source: NHTSA WEB SITE
  • 2017 LINCOLN MKC
    - Mobile, AL

    I have a recurring coolant intrusion problem. Available for inspection. Risk of engine seizing up and running hot. The problem has been identified by a licensed mechanic. The vehicle component has not been inspected by manufactured however this is a known issue by Ford. Check engine light, misfire of cylinder #4 (P0304) and coolant inside cylinder.

    Source: NHTSA WEB SITE
  • 2022 LINCOLN AVIATOR PHEV
    - Oxford, CT

    Safety issue that occurs while driving that nearly caused me to drive off rd multiple times, has been reported by others on Lincoln forum & appears to be pervasive safety issue. 2nd row seat automatically folds down, moves up & slams into back of drivers seat, even WHILE driving. Happened sev times, twice at night while on Hwy doing 70mph. Had to pull off Hwy, push seat back & relatch. 2 hrs later, it happened again. Previously, dealer looked at but couldn’t ID cause. Now, tech reports button on top of 2nd row seat was stuck down even though it ‘looks’ like it’s not. Some have had dealer replace the button but after a few mos the new one gets stuck. Others report theirs is stuck down & since car’s out of warranty, they need to pay to fix it (to avoid an accident). Urging NHTSA to investigate as this is a significant safety concern.

    Source: NHTSA WEB SITE
  • 2023 LINCOLN NAUTILUS
    - Southport , NC

    When vehicle is started, intermittently, rear view camera does not come on for approximately 45-60 seconds later. The screen remains completely black then appears to reboot The camera issue happens about once every two weeks

    Source: NHTSA WEB SITE
  • 2019 LINCOLN NAVIGATOR
    - Lincoln, NE

    After the recall on the backup camera the image processing unit (IPMB) has gone bad and the car does not display any camera information views (back up, front, 360 degree). I believe this is also related to the back up camera recall and should be addressed.

    Source: NHTSA WEB SITE
  • 2021 LINCOLN CORSAIR
    - North Royalton, OH

    The contact owns a 2021 Lincoln Corsair. The contact stated that while the vehicle was parked at the residence, with a passenger in the vehicle, the front passenger’s side seat detached and became unhinged. The contact stated there was no injury sustained. A dealer was contacted. The vehicle was taken to a dealer where it was determined that the front passenger’s seat needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was informed to call back in thirty days. The approximate failure mileage was 20,048.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 LINCOLN MKC
    - Renton, WA

    Known issue with the 2.4L turbo engine and coolant leak resulting in need for engine replacement.

    Source: NHTSA WEB SITE
  • 2017 LINCOLN CONTINENTAL
    - Ottumwa, IA

    The contact owns a 2017 Lincoln Continental. The contact stated that the rear passenger’s side door could not be opened from outside the vehicle while using the exterior door handle. The contact stated that the rear passenger’s side door was occasionally independently unlatched and was unsecured. The failure occurred while driving and while the vehicle was parked. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V077000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 112,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE