LINCOLN Complaints

The contact owns a 2017 Lincoln MKZ Hybrid. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

https://abc7chicago.com/ford-lincoln-mkc-suv-recall-fire-concerns/13337855/ The issue stems from a battery monitoring sensor that, because of where it's placed in the vehicle, could get damaged when the battery or electric components around it are serviced. The damage could cause a short circuit that, because there's no fuse in the circuitry, could lead to overheating and a fire. The vehicles involved are model year 2015 through 2019 Lincoln MKC SUVs I am reporting this because of the article that was distributed (above). Per your site, I do not have a recall. Per the Lincoln dealer I do, but they cannot allow me to come in for remediation due to not having guidance from Lincoln yet. Raising further awareness that this is an issue.

On August 30, 2022, upon traveling home from Palm Springs airport, I stopped at a restaurant in Morongo Valley. As I was eating, someone said that a car was on fire under the hood. The fire department jawed up the hood and put the fire out under the hood. The police and the fire department were called and present to file a report. I had it towed to my house. I believe that this a safety issue.

The contact owns a 2013 Lincoln MKX. The contact stated that the back over prevention camera failed to display an image while in operation. The vehicle was taken to the dealer who stated that the camera needed to be replaced by a certified mechanic who was not associated with the dealership. The vehicle was repaired. After the repair, the back over prevention camera displayed the image upside down. The vehicle was returned to the dealer who diagnosed that the camera failed and needed to be replaced again. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.

When starting the car at night, the center display will run at full daytime brightness until the driver manually presses one of the up/down display/interior brightness control buttons. Once pressed, the system "realizes" that it's night time and adjusts accordingly. Having the display at full brightness at night is a safety hazard for drivers unaware that you can use the brightness control buttons as a workaround. My local dealership says this is "normal" behavior.

Recently I have experienced a "soft brake pedal" on my 2011 Lincoln MKZ. I investigated online and here's what I found. So far there is no recall on this vehicle but SHOULD BE. NHTSA believes the hydraulic control valves can become corroded and stuck, causing soft brake pedals and longer stopping distances. In some cases, braking returns to normal when the valves subsequently become unstuck, causing an intermittent condition that makes a correct diagnosis difficult. On Ford's side, engineers discovered a gelatinous material that prevented control valves from properly returning to the closed positions after actuation. The automaker also found the gelatinous material likely occurred when brake fluid hit the valve coating. Federal investigators were able to recover affected brake components in some of the vehicles that were involved in crashes, and engineers confirmed stuck valves and corrosion of the zinc control valves. This problem has just recently evolved and it is very scary when applying the brakes and they go down to the floor. The car stops if you pump the brake pedal. My mileage is 150000 on my Lincoln MKZ but the car looks like new and is excellent shape.

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated that while driving downhill at 10 MPH, the brake pedal was depressed to the floorboard, and the vehicle failed to slow or come to a complete stop. The contact stated she was able to pull over onto a grassy area, avoiding a collision, and the vehicle stalled and failed to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who determined that the brake failure was caused by a leak in the brake hose related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). In addition, the dealer advised the contact that the tie rod, sway bar, control arm, and wheel bearing needed to be repaired before the brakes could be repaired. The vehicle was not repaired, pending an inspection by the manufacturer. A case was opened. The failure mileage was 123,000.

The brake pedal had a long travel before brakes would apply. I was not able to operate my vehicle without concern for myself and others since brakes did not react quickly. It required a flush of the brake fluid and replacement of the ABS brake module. I believe this type of incident was part of a recall on the 2010 Lincoln MKZ. I never received any notice of a recall from Ford and had to pay to replace these defective parts.

The contact owns a 2018 Lincoln Continental. The contact received recall notification of the NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rear-view camera displayed blurry images. The contact stated that several undisclosed dealers were contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The panoramic sunroof exploded without warning while traveling at 70 MPH on interstate 55 in Southaven Mississippi. Glass entered the vehicle resulting in cuts on front passenger arms. My husband was able to maintain control of the vehicle and exit safely on the next exit ramp. We notified Southaven police and inspection of the vehicle by ourselves and the officer resulted in no foreign objects causing the explosion. The sound of the pressurized boom and following spray of glass shards was very dangerous and could have easily resulted in a vehicle crash or more serious injury from glass debris.