LINCOLN Complaints

I was driving about 40 miles per hour on an open road when I heard a very loud popping/explosion sound and falling glass. I immediately pulled over and found my panoramic sunroof had exploded and the glass was dropping into the cabin, most of it being caught by the interior sunroof screen. I immediately drove it to the Lincoln dealer where I bought it. They said they have never heard of such a thing as an exploding sunroof, and said it must have been a projectile hitting the top of my car; I find this highly improbable. Also, the pictures they took (attached to this report) are consistent with other pictures found online related to exploding sunroofs. The dealer also said that all glass is not warrantable, therefore, there was nothing they could do. I also called Ford Motor Company who originally said there might be something they can do to cover the cost. After discussing with the local Lincoln dealer, and internally, they wrote back that there was nothing they could do. They also declined to answer if this has been a recurring issue and our request to make a formal incident report to Ford. Although no one was hurt in this incident, had I been driving my children with the sunroof screen open (which we often to) at the time of this incident, they would have have tempered glass fall down on them, and potentially in their eyes.

The contact owns a 2016 Lincoln MKZ. The contact stated that the driver's side seat belt failed to function as needed. The vehicle was taken to the dealer; however, the part to do the repair was not available. The contact related the failure to Technical Service Bulletin: 16S42 (Pretensioner Cable). The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving approximately 5 MPH, the power steering failed. The contact stated that the ABS and traction control warning lights were illuminated. The contact stated that she stopped the vehicle and turn off and restarted several times and the vehicle regained normal functionality. Additionally, the contact stated that the brake pedal had become firm while driving at various speeds. The contact stated that she depressed the brake pedal to the floorboard and heard an abnormal snapping sound and the brake functionality returned. The contact stated that the ABS and traction control lights were illuminated. Additionally, the contact noted that when she placed the vehicle into park(P) with the engine running, the shift indicator would jump out of park(P) into drive(D) or into reverse(R). The contact stated that the vehicle would move in the direction of the gear that was inadvertently stated. The contact stated that the failures were intermittent but recurred several times. The contact researched online and related the failures to NHTSA Campaign Number: 15V250000 (Steering), 22V011000 (Service Brakes, Hydraulic), and 13V594000 (Power Train). The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 161,280.

Engine/Coolant Reservoir, Yes you can inspect it. When driving, or stop at a traffic light or just parked, the car will just start smoking and getting hot, the temperature gauge would not show it was getting hot until after it started smoking. The car would stop in the middle of the street or on the freeway. All the Antifreeze would leak out of the Reservoir and be all over the Engine and the ground, when you put Antifreeze in the reservoir the next day, you can drive for a little distant, but it will start doing the same thing all over again. The Cooling Fan would come on and never goes off, it gets louder and louder, it has never done this before. I have taken my car to the Dealer 3 times and they charged me over $4.000 and still couldn't fix it. They told me that they do not know what's wrong with it. The Engine Cooling System / Reservoir should be Recalled.

I was driving to work & my vehicle started making weird noises. I parked at work & had it towed to my mechanics shop. For some reason my differential had gone out for no reason

I had to get my brake booster replaced as it caused delayed braking almost causing me to crash

The backup camera gets a blue screen. It was repaired via a recall, however it still occurs while backing up.

The control panel that operates the heat/ac, audio controls and also houses the hazard light button has a high failure rate and will do its own thing or fail to operate all together. The volume will randomly max out by itself creating a blaring unbearable loudness and you have to hit the tap/hot the unit for it to stop. The heat /ac will also do whatever it wants randomly. The hazard light button will also not work randomly. I've talked to other MKS owners and this is very common issue to have.

The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System); however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Lincoln MKZ Hybrid. The contact stated while starting the vehicle, the message "Shift System Fault" was displayed. Additionally, the contact stated while attempting to drive from a complete stop, she shifted into drive, but the vehicle failed to respond. The vehicle responded on the second attempt. The contact stated that the failure had reoccurred. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The manufacturer was contacted several times, but no assistance was provided. The failure mileage was approximately 70,000.