LINCOLN Complaints

Power Steering Issues. Power steering completely locks up or totally doesn’t work most times. Unable to turn steering wheel. Have been told by several mechanics they have say the same issue with other Models that have been recalled. Some VIN numbers are not being recalled.

The contact owns a 2018 Lincoln Navigator. The contact received notification of Manufacturer Recall Number: 21B10 (CAM Phaser PCM Reprogram). The contact stated that the vehicle was taken to the dealer and the dealer performed the recall repair. After the recall repair, the engine was rattling during start-up. The contact then received notification of Manufacturer Recall Number: 21N03 (CAM Phaser Replacement). The vehicle was taken to the dealer and diagnosed with the engine rattling on cold start. The dealer replaced the Variable Cam Timing (VCT) and performed TSB 21-2119. The failure recurred while the contact was driving at 60 mph. There was a rattling noise coming from the engine and the vehicle lost motive power. The vehicle was towed to the dealer. The dealer diagnosed that an unknown part inside of the engine had fractured and that the crankshaft needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 36,060.

The contact owned a 2016 Hyundai Santa Fe. The contact stated that while driving at 40-45 MPH, she was advised to veer to the side of the road as there was a fire underneath the vehicle. There were no warning lights illuminated. The contact stated that she smelled a strong gas odor. The contact veered to the side of the road and quickly exited the vehicle. The contact stated that as she turned around, she saw the vehicle on fire. The contact was able to extinguish the fire with the assistance of the fire department. The contact did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The contact was still awaiting a call back from the manufacturer. The approximate failure mileage was 110,000.

The contact owns a 2008 Lincoln MKZ. The contact stated that while driving at various speeds, the brake pedal would only respond when depressed all the way to the floorboard. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the vehicle speed sensor needed to be replaced. The contact stated that the speed sensor was replaced; however, the failure persisted. The contact received a recall notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic), and the vehicle was taken to the dealer who informed the contact that the vehicle had passed the hydraulic control unit test. The dealer replaced the brake fluid; however, the failure reoccurred while driving. The vehicle was taken back to the dealer who diagnosed that the hydraulic control unit had failed and needed to be replaced. The dealer submitted a report to the manufacturer for assistance with the repair of the vehicle; however, the manufacturer informed the dealer that they would not assist as the request was beyond a reasonable amount of time for the subsequent failure. The vehicle was not repaired. The approximate failure mileage was 113,000.

My brakes failed. I did not have a vehicle crash. I was pulling out of a parking lot and I was far enough behind the other car to avoid an accident. I took my 2013 Lincoln MKX to the Lincoln dealer and found that there is a 13no2 bulletin but it does not include my car even though they found that the brake booster is bad. I received no notice regarding this problem from Ford and no message on my car. There were no warning messages. I have 47,000 miles on my car.

The HVAC controls are touch sensitive/haptic. They fail with high frequency at low mileage. My vehicle has 70k miles, it started at 65k. They won't allow control of the HVAC system or activation of the front defrost/defog. The touchscreen controls can not over ride the fault which means no driver control. When it faults, the HVAC goes to the highest setting of 85deg F, the blower goes to high and can't be changed which is a defrost/defog safety issue. Sometimes it will stop if you continue pressing "OFF" for 5-10 minutes. It will continue beeping which is distracting and can be indistinguishable from other warning sounds. Also a safety issue. Very common problem on the 2013-up Lincoln MKS & MKT. If parts can be located, it's at least a $1,200 repair.

Navigation fails to locate correct GPS location rendering all navigation functions useless. APIM module replaced once under warranty, now 1 year later the issue has returned.

The contact owns a 2018 Lincoln Navigator. The contact stated that upon starting the vehicle, the vehicle shuddered and made abnormal rattling and knocking sounds. There were no warning lights illuminated. The dealer informed the contact that the failure was a design failure and was caused by oil not being pumped up to the timing chain properly. The contact stated that he received an unknown customer satisfaction program for the failure however, the dealer informed the contact that the parts for the repair were not yet available. The contact also stated that while driving 50-60 MPH, and attempting to overtake another vehicle, the accelerator pedal was depressed but failed to respond, causing the vehicle to inadvertently decelerate. The contact did not recall whether there were warning lights illuminated during the failure. The contact stated that the failure had been reoccurring while driving at various speeds while attempting to overtake other vehicles. The contact stated that the warning message "Shift Fault" and other unknown warning lights were illuminated. The vehicle was taken to the dealer who diagnosed that the battery needed to be replaced. The contact stated that the battery was replaced; however, the failure reoccurred while driving. The vehicle was taken back to the dealer and diagnosed that the battery needed to be replaced and that the vehicle had lost communication with the Body Control Module (BCM). The contact stated that the vehicle was taken to the dealer several times and the vehicle had been with the dealer since July 2021. The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to obtain a vehicle rental at his own expense and he would be reimbursed. The contact stated that he had been renting a vehicle since July and that the manufacturer had failed to cover the expenses. The vehicle was not repaired. The approximate failure mileage was 6,126.

have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later

While driving the vehicle at normal speed with my wife and baby, car suddenly made a weird noise and started to smoke, the car lost power. I had to pull over right away , as car was smoking we smelled a propane like smell, and we noticed black grease leaking from the bottom. Soon as I got the car towed home , I looked under and notice the transfer box or PTO was busted with grease pouring out. I looked online and it’s a common issue with these cars. The transfer case is so close to the cat converter that it over heats the grease.