LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 LINCOLN TOWN CAR
    - Robbinston, ME

    The steering is binding really bad. Noticed it yesterday while taking hubby to docs. Much worse today. Unable to pull into parking spaces, did not dare to try to pull up to pumps. Cornering was a challenge in either direction. We do not have any Ford garages in this area. Think this is a major issue that may go with Lincolns. had 2 other ones with similar issues. It is not too bad if rolling along, but almost impossible when going slow.

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKX
    - Massillon, OH

    The contact owns a 2013 Lincoln MKX. The contact stated that while driving at various low speeds, a burning odor was detected. The burning odor affected the contact's asthma. Additionally, there was fluid leaking onto the garage floor. The vehicle was taken to an independent mechanic and diagnosed with fluid leaking from the transfer case. The vehicle was not repaired and remained with the mechanic. The dealer was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN and due to the age of the vehicle, it was not covered. The manufacturer advised the contact to have the vehicle repaired by the dealer, and the dealer could request financial assistance on the contact's behalf. The failure mileage was approximately 20,000. Vehicle has not been repaired.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LINCOLN MKX
    - Spring, TX

    The contact owns a 2011 Lincoln MKX. The contact stated while driving approximately 40 MPH, the brake pedal depressed and went to the floorboard. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the brake booster was repaired in August 2020 under a Customer Satisfaction Program. The failure mileage was 70,740. THE CONSUMER STATED THE FAILURE WAS CAUSED BY THE ABS MODULE. THE FAILURE WAS NOT COVERED UNDER WARRANTY.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 LINCOLN MKT
    - Frisco, TX

    The contact owns a 2013 Lincoln MKT. The contact stated while driving at slow speeds, the power steering became inoperable. The contact stated no warning light was illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 LINCOLN AVIATOR
    - Grovetown, GA

    The contact owns a 2020 Lincoln Aviator. The contact stated while the vehicle was parked on an inclined driveway, he attempted to start the vehicle however, the vehicle failed to start. The contact stated no warning light was illuminated. The contact stated the towing employee was able to reverse onto a street with a flat surface and was able to start the ignition. The vehicle was towed to the local dealer to be serviced under NHTSA Campaign Number: 21V735000 (Back Over Prevention) and was informed not to park the vehicle on the inclined driveway. The manufacturer had not been informed of the failure. The failure mileage was 3,514.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 LINCOLN MKC
    - HENDERSON, NV

    Engine light came on and my LinolnWAy app told me to not drive over 45 mph because my car may start having smoke come out. I took the car to the dealership and was told that I needed a new engine because the coolant has leaked over . I was told that my car was the 5th Lincoln that came in and needed a new engine. A new engine was installed and I was told that i had just made the warranty otherwise it would have been a $9000 fix. I was without a car for a week and a half.

    Source: NHTSA WEB SITE
  • 2010 LINCOLN MKT
    - Columbia, MO

    The steering all of a sudden became impossible to turn the vehicle. I almost had an accident trying to get over to the shoulder. While pulling over on the shoulder the warning signal on the mirror didn’t tell me that another car was next to me. These issues could have cost me my life

    Source: NHTSA WEB SITE
  • 2017 LINCOLN MKX
    - Miami, FL

    Vehicle Leased for 36 months December, 2016. 3 miles on it. At end of lease then purchased the vehicle with a Lincoln Premier Warranty. June 2021 the passenger side dashboard began to lift from its mounting and bubbling up and sort of waffeling across the top of the dashboard then migrating toward the Airbag assembly. Complaint made to Lincoln June 2021. Instructed to take it to a local Lincoln Dealer. Dealer indicated repair would cost some 5 to 6 thousand dollars and that it was not covered under any warranty. Current vehicle mileage: 17,200. Making things worse is that the Airbag is integral to the dashboard. Further lifting and/or peeling off would necessarily present a serious safety and possibly functional hazard, let alone cosmetic features. This is a luxury SUV (Lincoln MKX Black Label) costing approximately 75 thousand dollars, by no means Chump Change. A verbal complaint to Lincoln Customer Service late August 2021. It was indicated this item was NOT covered under warranty and be a total cost to the owner. Not good enough! My position is that is was a manufacturing defect. This whole issue was covered in a certified letter to Lincoln Customer Service September 15, 2021; as yet no reply or resolution from Lincoln.

    Source: NHTSA WEB SITE
  • 2019 LINCOLN NAUTILUS
    - Crossville, TN

    Exhaust smell in cabin (interior) of car Happens when full acceleration when passing or entering Highway A/C on, Outside air Recirculate switch off (inside air Only) Has happen since new on car. Ford/Lincoln dealership has checked for Exhaust leaks, Proper operation on Climate control system, check rear hatch for proper sealing. No issues found. Dealership has verified problem. Oct 26 2021 EAST TENNESSEE FORD

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKS
    - Napoleon, OH

    We just purchased this car and shortly after we were driving home and it just starts beeping and suddenly the heat comes on full blast, no one is touching the controls. This happens quite frequently and once it starts rising there doesnt seem to be a way to stop it. A simple google search shows that this is a well known problem by lincoln and happens a lot, there are a lot of forums and videos all showing the exact same issue. This is a major safety concern as it causes a distraction from the noise and sudden temp change, causes distractions as you frantically hit buttons trying to get it to stop, and could even cause the window to fog up. My dealer said its not covered by any recalls or warranty and wants $1000 to fix it. I called the lincoln help line and they said to report the issue to you.

    Source: NHTSA WEB SITE