LINCOLN Complaints

REAR END - REAR DIFFERENTIAL I TOOK CAR IN MANY MANY TIMES BECAUSE OF A STRANGE NOISE IT WAS MAKING AND THEY KEPT TELLING ME NOTHING IS WRONG, WELL NOW MY REAR END SOUNDS LIKE IT IS FALLING APART. THEY GAVE ME MY CAR BACK AND TOLD ME PARTS ARE ON A NATIONAL BACKORDER. NO WARNING LIGHTS IN THE CAR ARE ON, NOR EVER CAME ON. MY CAR WAS SERVICED REGULARLY BY THE LINCOLN DEALERSHIP, Bob Ferrando in Girard, PA. I ONLY DRIVE TO WORK AND STORE SO LITTLE MILEAGE. I AM JUST AT 64,000 MILES AND IT IS A 2013. DEALERSHIP TOLD ME THAT THEY ALSO HAVE A 2016 LINCOLN IN THE SHOP WITH THE SAME PROBLEM. I AM REPORTING THIS BEFORE ANY ACCIDENT OCCURS. DEALERSHIP GM HAS LIED TO ME SAYING THE HEAD OF SERVICE IS LOOKING INTO THIS AND HE WILL CALL ME. I WAITED AND WAITED THEN I CALLED HIM AND HE SAID THAT THE GM NEVER TALKED TO HIM ONCE ABOUT MY CAR OR SERVICE.

The contact owns a 2010 Lincoln MKZ. The contact stated while her husband was driving 45 MPH and approaching a traffic light, he had to depress the brake pedal to the floor to stop the vehicle. The driver stated that the advance trac and ABS warning lights were illuminated but turned off shortly after. The driver stated after a week, he experienced the failure again and same the warning lights were illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the ABS module and HCU unit to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 161,000.

This vehicle's steering gear is not functioning properly. It goes in & out, causing the power steering to fail which is an extreme safety risk. This was issue was under a recall, 15S18, but this specific vin was not listed. We are asking that a closer look be taken & this vin number be added.

The contact owns a 2011 Lincoln MKX. The contact stated that while the husband was driving approximately 50 mph a 2nd vehicle crashed into the front passenger side of the vehicle. During the crash, the front driver side seat belt failed and did not secure the driver and the driver side air bag did not deploy. The driver sustained fractured sternum, chest, head, neck, and back injuries and was transported to the local hospital. A police report was filed at the scene and the vehicle was towed away. The cause of the failures was not determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 130,000.

The contact owns a 2014 Lincoln MKS. The contact stated that while driving at an undisclosed speed, the power steering failed, and the steering wheel was stiff and difficult to turn. The failure almost caused a collision. The vehicle was towed to the dealer and diagnosed that the steering gear, front lower control arm, rear toe link and rear upper control arm were faulty and needed replacement. The vehicle was not repaired and towed back to the contact's residence. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was 81,049.

The fuel pump/sensor. My vehicle died (steering column locked as well) while in motion on a busy highway. I took it to the Ford dealership and they replaced the sensor. After I picked it up from the dealership, my car died again on the same highway only this time I was in the middle of turning into oncoming traffic. I could not start my vehicle for several minutes. On both occasions, there were no signs or indications of pimp failure. The check engine light came in after the car stalled and. died. This time the dealership installed the whole control unit, sender and pump ASY and gasket. I have copies of invoices and parts.

The contact owns a 2006 Lincoln Town Car. The contact stated that while in his driveway, the manifold plate detached into the steering shaft however, he was able to remove the part. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the local dealer. The approximate failure mileage was 120,000. The VIN was not available.

SECONDS AFTER STARTING AND DRIVING APPROX 200 FEET MY, 2011 LINCOLN MKZ HYBRID , CARS POWER STEERING STOP WORKING. ON THE MESSAGE CENTER ON THE DASH LITE UP LISTING THE POWER STEERING ASSIST FAILURE IN RED LETTERS. I STOPPED TURN THE KEY OFF RESTARTED THE CAR UPON STEERING WAS NORMAL, THIS HAS HAPPENED 4 TIMES IN THE LAST TWO MONTHS, I HAD THE FORD DEALER,"MULLAHEY FORD" IN ARROYO GRANDE LOOK AT IT. HE STATED THAT NO CODES CAME UP SO THEY WOULD NOT DO ANY REPAIRS, WE PURCHASED A FULL WARRANTY, $3500 FOR REPAIRS BUT HE WASNT WILLING TO REPAIR IT SINCE NO CODES AROSE ON THE CARS COMPUTER.

The contact owns a 2013 Lincoln MKZ. The contact stated that he noticed that there was water leaking into the trunk of the vehicle. The vehicle was taken to the dealer who diagnosed that the weld off the assembly line had failed and was letting water inside the vehicle. The manufacturer was made aware of the failure and informed the contact that there were not enough complaints related to the failure and they would not cover the repair of the vehicle as the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 87,000.

The contact owns a 2013 Lincoln MKS. The contact stated that while driving, the steering wheel was difficult to turn and had switched to manual mode, and was inoperable. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the power steering sensor needed to be reprogrammed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The contact stated that the failure was like NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 92,000.