LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 LINCOLN AVIATOR- LOS ANGELES, CA
MY VEHICLE HAS 4960 MILES AND THE TRANSMISSION STARTED TO SLOW DOWN AS IF I WAS DRIVING A STICK SHIFT CAR, THEN 2 OR 3 DAYS LATER BEGAN TO KICK AND LOSE POWER WHEN INCREASING SPEED AFTER A STOP SIGN. DEALER DIAGNOSED AN INTERNAL FAILURE ON THE TRANSMISSION AND IT NEEDS TO BE REPLACED. A COUPLE OF TIMES IN THE MORNING AFTER STARTING THE VEHICLE, WHEN PUTTING THE REVERSE GEAR I HAD MY FOOT ON THE BRAKE BUT THE CAR STILL MOVED AND THE BRAKES WERE VERY STIFF, I HAD TO RELEASE THE BRAKE AND APPLY IT AGAIN IN ORDER TO STOP THE CAR FROM MOVING. THE SENSORS ON THE REAR BRAKE SUPPORT ARE EXTREMELY SENSITIVE. THE CAR DETECTS A SMALL CRACK ON MY DRIVEWAY AND STOPS ABRUPTLY CAUSING MY HEAD TO BUMP TWICE ON THE HEADREST, THE DEALER SAID IT WAS NORMAL, NO DEFECT FOUND. THE WINDSHIELD FLUID I THOUGHT IT WAS NORMAL IN THIS CAR TO THROW A VERY SMALL AMOUNT OF LIQUID COMPARED TO MY OTHER LINCOLN MKZ, BUT READING THE COMPLAINTS FROM OTHER CUSTOMERS I REALIZED THAT IT'S NOT NORMAL.
Source: NHTSA WEB SITE -
2016 LINCOLN MKX- WHITTIER, CA
BREAK FLUID COMPLETELY GONE ALL OF A SUDDEN AND BREAKS NOT FUNCTIONING. THE BREAK WENT ALL THE WAY IN WITH OUT ANY RESISTANCE WHILE DRIVING. *TR
Source: NHTSA WEB SITE -
2015 LINCOLN MKS- WAYNESBORO, MS
AT TIMES, WHILE DRIVING, MY ENGINE WILL STALL AND SLOW DOWN REGARDLESS IF I'M STILL PRESSING THE GAS PEDAL. I GENERALLY SHUT THE ENGINE DOWN AND WAIT LIKE THIRTY SECONDS AND RESTART. IT IS USUALLY OK THEN UNTIL THE NEXT EPISODE. I INCLUDED THE LAST DATE IT HAPPENED. IT HAS BEEN DOING IT OVER MY YEARS OF OWNERSHIP. *TR
Source: NHTSA WEB SITE -
2015 LINCOLN NAVIGATOR- OMAHA, NE
OVER THE PAST FEW WEEKS THE AIR CONDITIONER BLOWER ON MY 2015 LINCOLN NAVIGATOR WOULD JUST STOP WORKING. WE TOOK IT TO THE FIRESTONE COMPLETE AUTO CARE AND THEY SAID IT NEEDED FREON. $300 LATER, I WAS BACK ON THE ROAD. BUT A FEW HOURS LATER, THE BLOWER STOPPED WORKING AGAIN. I TOOK IT BACK AND AFTER INVESTIGATION FOUND A "SPECIAL SERVICE MESSAGE SSM47797" A POOR ELECTRICAL CONNECTION AT THE BLOWER MOTOR SPEED CONTROL. FIRESTONE SAID THE CONNECTION HAD "BURNED UP" AND IT SHOULD BE COVERED UNDER MY CERTIFIED USED CAR WARRANTY - BUT WHEN I CALLED WOODHOUSE LINCOLN MERCURY, THEY SAID IT WAS "JUST A SSM" AND IT WOULD NOT BE COVERED. IN ADDITION, THEY COULD NOT EVEN TAKE A LOOK AT IT UNTIL "NEXT WEEK SOMETIME". I TOLD THE PERSON ON THE PHONE THAT I NEEDED TO GO TO KANSAS CITY FOR THE WEEKEND, BUT HE DID NOT CARE. FIRESTONE IS FIXING IT, BUT IT IS $530. MY QUESTION IS, IF SOMETHING IS ABLE TO BURN UP UNDER THE HOOD OF MY CAR - AND THE DEALERSHIP KNOWS ABOUT IT, SHOULDN'T THERE BE A RECALL NOTICE SENT TO ALL LINCOLN OWNERS? *TR
Source: NHTSA WEB SITE -
2007 LINCOLN MKX- COLUMBIA, SC
I WENT TO THE FORD DEALERSHIP ON GREYSTONE IN COLUMBIA SC TO GET MY RECALL DONE. I WAS TOLD THAT THE PART I NEEDED FOR THE RECALL WAS NOT IN STOCK AND THAT THEY WOULD HAVE TO ORDER IT. AFTER TWO WEEKS PASTED I CALLED TO SEE IF THE PART CAME IN AND I WAS TOLD, IT WAS ON BACK ORDER AND THEY DIDN'T KNOW HOW LONG IT WOULD TAKE TO COME IN AND THAT THEY WOULD CALL ME ONCE IT ARRIVED. I NEVER RECEIVED A CALL. *TR
Source: NHTSA WEB SITE -
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2012 LINCOLN NAVIGATOR- THORNTON, CO
MY 2012 NAVIGATOR STARTED TO ACT WEIRD THE WRENCH SIGNAL APPEARED,MY SPEEDOMETER NOT WORKING,THE RPM WENT VERY HIGH,NO POWER ON MY SUV,MAYBE 5MPH THE MOST,AND THE INFORMATION SCREEN SHOWS NO GAS,WHILE I HAVE 1/2 TANK,CHECKED AMD RECALLS AND SHOWS NOTHING,BUT A MECHANIC TOLD ME THAT THE IS A TBS RECALL FOR THIS TRANSMISSION MODELS,HOPE TO HEAR FROM YOU THANKS. *TR
Source: NHTSA WEB SITE -
2017 LINCOLN MKX- CANTON, GA
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO PUGMIRE LINCOLN OF MARIETTA (1865 COBB PKWY SE, MARIETTA, GA 30060; (770) 952-2261) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LINCOLN MKX- CLEARWATER, FL
THE BRAKES ARE SPONGY WHEN PRESSURE IS APPLIED. A RECALL IS IN PLACE FOR VEHICLES PRODUCED IN THE SAME PLANT AS OUR VEHICLE. THE RECALL BEGINS WITH MAY PRODUCTION IN 2010, OUR CAR CAME FROM THAT PLANT IN APRIL 2010. PLEASE EXTENT RECALL TO COVER OUR VEHICLE FOR THE IDENTICAL PROBLEM, FROM THE IDENTICAL PLANT. AN AUTO REPAIR SHOP FOUND THE PROBLEM. WE HAVE OWNED VEHICLE LESS THAN 2 YEARS AND IT IS DRIVEN LESS THAN 2000 MILES PER YEAR. *TR
Source: NHTSA WEB SITE -
2018 LINCOLN MKX- WILLIAMSVILLE, NY
VEHICLE WAS TRAVELING W/B ON NEW YORK STATE THRUWAY WHEN A DEER JUMPED IN FRONT OF AND WAS HIT BY CAR. THE AIR BAGS DEPLOYED ( STEERING WHEEL, KNEE BAGS AND PASSENGER SIDE CURTAIN.) PROBLEM IS THEY DID NOT DEFLATE ! THIS MADE IT IMPOSSIBLE FOR DRIVER TO STEP ON BRAKES OR TO SEE ! VERY DANGEROUS SITUATION EXTREMELY LUCKY NO SERIOUS INJURY OR OTHER VEHICLE INVOLVED DRIVER HAD HARD TIME GETTING OUT OF VEHICLE (OBSERVED BY STATE POLICE)
Source: NHTSA WEB SITE -
2005 LINCOLN LS- HAVELOCK, NC
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT STATED THAT THERE WAS A FUEL ODOR COMING FORM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,810.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE