LINCOLN Complaints

The vehicle is a 2019 Lincoln Navigator. The component that failed is the transmission. The vehicle experienced a sudden transmission failure resulting in loss of normal drivability. The issue is currently available for inspection at the repair facility upon request. This failure created a safety concern due to loss of power, hesitation, and unreliable shifting, which can increase the risk of collision, particularly in traffic or during acceleration. The problem has been confirmed by the dealership and independent repair facilities. Multiple repair professionals indicated that this failure is consistent with a known issue addressed by a Ford Technical Service Bulletin (TSB), suggesting this is not an isolated incident. The vehicle has been inspected by the repair facility. The manufacturer has not directly inspected the vehicle to my knowledge. There were no significant prior warning indicators that would suggest imminent failure. Any symptoms prior to failure were minimal or not clearly indicative of a major transmission issue. Based on information from repair facilities, this appears to be a known defect pattern rather than normal wear or maintenance-related failure. The use of a TSB instead of a recall raises concerns that a broader safety-related defect may not be adequately addressed. This failure occurred after proper maintenance and outside any initial waiting period for warranty coverage. The issue appears systemic and warrants further investigation.

On 12/4/25, I visited Corley's Lincoln and reported several issues. One issue was that the vehicle would accelerate or decelerate while using cruise control. There were several other issues, but the following two issues are safety issues. I visited again on 3/5/26 with several of the same issues, although the speed issue was not listed on the work order. They could not find any issues, but I encountered the same issues on my drive home. I immediately returned to the dealer, and they kept the vehicle from 3/6/2026 to 4/2/26. Again, the speed issue was not listed on the work order. At this point, I began to keep a log. On 4/19/26, I set the speed at 56 MPH while driving on [XXX] , and within a short time the speed increased to 65 MPH before I stepped on the brakes. I have tested the cruise control several times since with the same result. Also on 4/19/26. I was braking to a stop on [XXX] , when the crash warning was activated. There was no one in front of me and no cross traffic. The only cars were in the opposite left-turn lane, 6 lanes away and completely stopped. This has happened several times, usually while slowing to a stop. I did not report the crash alert to the dealer until 4/20/26. As of 4/27/26, I am still awaiting to hear of a resolution from the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear hatchback window shattered with the vehicle sitting still overnight. All of the glass was shattered and most of it was in place and many pieces behind the vehicle on the driveway (as if it happened from inside the vehicle). Low temperature for the night was about 45 degrees, so nothing significant. The only explanation I can think of is the rear glass defroster turned on and overheated?

My rear veiw camera only works when it wants to. It is either upside down and no use for backing up or black screen with no working message. I see other years are being recalled for that same reason.

Vehicle died in parking lot. The electronics all worked, it just would not start and would not go into any gear. Had to have it towed to dealer for repair. They replaced the PCM but it still would not start. They again replaced the PCM and a fuse. The vehicle started. This is the FOURTH time for the exact same issue. It died twice on the previous owner, once while on the highway. It also died twice for the mechanic while trying to diagnose / test drive the unit for the previous owner. We were lucky it died where it could be towed as it's an all wheel drive unit. It has also had an O2 sensor replaced, and the previous owner suffered wiring issues (replaced the engine bay body harness), sunshade recoil failed, abnormal noise in rear end when turning, etc. All issues were corrected. However, I am uncomfortable that these issues may re-occur. Another failure of the PCM and/or electrical issue could cause the unit to die in a situation that could be life threatening.

On [XXX] at or about [XXX]., I was traveling on the highway while going up hill to pass a slow moving vehicle, in the passing lane, suddenly lost total acceleration in which a wrench light appeared as if the transmission disengaged. I was able to coast to the into the driving lane, to get to the shoulder of the road in which the transmission engaged back at about 10mph. I was able to continue slowly, to my destination but at lower speeds the vehicle was shaking and shifting hard. I had just purchased this vehicle, used, only having same for about a month. I had to have the vehicle towed back to the place where I purchase same, due to transmission failure on 04/25/26. To A Better Way Wholesale Auto, 49 Raytkwich Road, Naugatuck CT 06770 I waiting for a service report in what needs to be repaired or replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Odometer Fraud. The contact purchased a 2019 Lincoln Navigator. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 81,183. The contact was informed by the warranty company, and based on a Carfax Report, the mileage was 97,000.

The contact owns a 2024 Lincoln Nautilus. While the vehicle was parked, the rear hatch unexpectedly opened and struck a building, causing the taillight to crack and leaving scratches and a crack on the bumper. Additionally, the contact stated that the gear shifter failed to shift to drive or reverse while attempting to drive into a driveway. The vehicle was turned off and restarted five times before it operated as intended. On another occasion, the Forward Collision Avoidance warning lights started flashing erroneously. The contact stated that shortly after purchasing the vehicle, the vehicle lost motive power, with an abnormal sound coming from the vehicle before the vehicle shut off. The radio occasionally activated, and the lights would turn on while the vehicle was turned off and unoccupied. The contact also stated that the front windshield and the rear glass had developed large cracks without impact, and that the panoramic sunroof often opened independently while driving at highway speeds. The vehicle was inspected by a dealer and was deemed to be in good operating condition. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 15,596.

The contact owns a 2023 Lincoln Aviator. The contact stated while reversing, the rear-view camera did not function as intended. The contact stated that the rear-view camera display flipped the image to the front of the vehicle. In addition, the rear-view camera system did not alert the contact. The contact's vehicle crashed into a trailer. No injuries were sustained. No police report was filed. The contact vehicle sustained damage to the rear of the vehicle. The vehicle was taken to the dealer and the contact was informed that the back hatch needed to be replaced. The vehicle was being repaired. The contact later received a recall notification, NHTSA Campaign Number: 24V368000 (Back Over Prevention) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

Odometer Fraud. The contact purchased a 2003 Lincoln Navigator. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 160,000. The contact reset the mileage, and the display showed 247,000. The contact had not contacted any other agencies. The VIN was not available.