LINCOLN Complaints

The contact's husband owns a 2024 Lincoln Nautilus. The contact stated that the windshield had cracked on four occasions between February 2025 and April 2026 and was replaced three times. The contact stated that the windshield started cracking from the bottom without impact, and the crack expanded, requiring the windshield to be replaced. The contact stated that the windshield cracked on one occasion after a bug struck the windshield. The windshield was replaced three times by Safelite Auto and Glass; however, the failure recurred. The dealer was notified of the failure and provided a refund for one of the repairs. The manufacturer was notified of the failure and informed the contact that the failure was an unknown issue. The failure mileage was unknown.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera displayed a black screen. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 31,000.

While driving on highway on several occasions, transmission jumps out to neutral causing sudden loss of power specially when accelerating. This was rarely happening since 2022 but it started to get worse recently happening more than four times in 2026

Lincoln Way App team bricked (some) users by deploying an App update early Feb 2026 that was not backwards compatible for use of basic features/function. I last used App Jan 2026 while car was at dealer but when I picked up car 2/13/26 I was BRICKED with no ability to use App since. Checked Lincoln website & compatibility reqmt stated IOS 16.0 is min req’d, updates are optional & not required to continue use for basic features like lock/unlock, remote start, chk tire pressure, etc. (see screenshot attached). Opened case w/Lincoln Way App team 2/17/26. Ops mgr confirmed my iphone was compatible & iOS 16.0 was still min. reqmt. Said he’d escalate. Suddenly, wks later Lincoln updated website & changed compatibility requirements with NO NOTICE TO USERS (before or since) they’ve changed compatibility reqmts (they have users names, email, addr & phone #s since they’re req’d upon setup). In addition, NONE of the App version release notes shown in App Store indicate any change to Min compatibility reqmts. Development team is negligent & Lincoln needs to fix.

REF RECALL 26V117 (Wiper Motor failure) & MY (2) PRIOR NHTSA COMPLAINTS; 11681607 & 11688314 (Autosense wiper operation failure). Autosense wiping does not clear wIndshield enough for visibility & therefore can’t be relied upon for safe driving. The only way to get MANUAL INTERMITTENT wiper operation is to go to SYNC settings & turn off auto wiper while driving in rain on Hwy at 65+ mph. Seriously?! THIS IS DISTRACTED DRIVING AT ITS WORST. Took dealer 2+ yrs to discover the shipping protective film used on wiper sensor was NOT removed by Chicago assembly plant prior to installing the sensor. Apr 2025, dealer replaced my sensor however it failed again by Aug 2025. Dealer had car 10/28/25-12/22/25 to fix multiple issues incl Autosense wiping. No codes appear & they can’t ID root cause of problem. Took car back for service 12/29/25-2/13/26 (multiple issues incl this) & they still can’t ID root cause. Given there’s now also a recall for wiper motor failure I requested a loaner from Lincoln CHQ but they have refused. I’M REQUESTING NHTSA REQUIRE LINCOLN TO PROVIDE LOANERS UNTIL THEY FIX ALL WIPER OPERATION FAILURES.

REF C PILLAR RECALL & NHTSA Complaint # 11713372 by another owner on 11/18/25. NHTSA NEEDS TO ISSUE RECALL FOR A PILLARS. Have had wind noise issue on front passenger side since I bought car. Dealer looked at numerous times in 3 yrs & always stated ‘unable to recreate condition’ (likely due to not testing on Hwy at 65mph which is when this noise can be heard). Took car in for C Pillar recall fall 2025. Dealer said they weren’t loose so didn’t replace them. Left w/car 12/22/25 & immed heard wind noise on Hwy. Returned to service & this time, DEALER INSPECTED A PILLARS & FOUND RIGHT SIDE WAS LOOSE so replaced both. Tried to charge me (was 2 wks out of warranty) but given multiple attempted repairs during warranty & my open case w/CHQ they split repair cost. Thankfully A pillars didn’t break loose & injure human or another driver in past 3 yrs. Dealer told me Ford had A pillar recall but Lincoln’s weren’t included in it. There appears to be a pervasive issue with failure of the adhesive used for many parts by the assembly plant.

THIS REQUIRES A RECALL ASAP. Dealers are well aware of this problem as is Lincoln CHQ but Lincoln refuses to address it. Rear camera cannot differentiate between steady rain & an object which then causes car to engage the collision avoidance system which then prevents ability to drive in reverse gear. There have been many rearview camera recalls on this car & each has made things worse. The ONLY way I can drive car in reverse (in rain) is to TURN OFF collision avoidance system (insane). Having to turn off this safety feature when it’s needed the most (in rain) is VERY dangerous. I tapped a person backing out of a parking spot. He was walking in blind spot, couldn’t see him on rearview camera, parking sensor alerts failed, collision avoidance was off because I can’t drive in reverse in rain. Thank God he wasn’t injured. BEGGING NHTSA TO FORCE A RECALL BEFORE A HUMAN GETS RUN OVER.

The contact owns a 2020 Lincoln Corsair. The contact received notifications of NHTSA Campaign Numbers: 25V510000 (Back Over Prevention) and 26V123000 (Back Over Prevention); however, the parts for the recall repairs were not yet available. The contact stated that the recall repairs had been incomplete since 2025. The manufacturer was not contacted regarding the unrepaired recalls. The contact had not experienced a failure.

I currently have 2 recall notices. One dated 8/25 - Parts are not available and another one dated 4/26 - software not available. When can I expect these to be resolved?

My car was involved with an accident regarding a pothole and had an immediate loss of electronic power steering upon impact. Upon inspection by multiple certified technicians and adjusters, they noticed corrosion around the same bolts related to a recall for the same vehicle, but a different model/lot production: 15S14/19S26. This was a known corrosion defect, which is allegedly now causing the same issue with this model vehicle, causing extremely dangerous driving conditions which could lead to potential major incidents such as these. This now makes me question every vehicle from Ford Lincoln, or steering component related assembly recalls from corrosion when hitting any kind of potholes or larger contact areas.