LINCOLN Complaints

TAKATA RECALL -- THE LINCOLN MOTOR COMPANY HAS FORWARDED A LETTER DATED DECEMBER 2017 STATING -- "WARNING: UNTIL REMEDY PARTS BECOME AVAILABLE, DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT." THIS MAKES OUR CAR BASICALLY USELESS. WHEN I CONTACTED MOUNTAIN VIEW FORD/LINCOLN DEALERSHIP TODAY AT 423-756-1331 AND ASKED IF THEY WOULD DISCONNECT JUST THE PASSENGER AIRBAG AND THEY STATED THAT IT WAS UNLAWFUL. YET, I CAN BE NOTIFIED THAT MY VEHICLE IS NOT BASICALLY USABLE BECAUSE SOMEONE COULD BE INJURED OR KILLED!!! WHO DO I CONTACT TO GET MY PASSENGER AIRBAG DISCONNECTED SO MY HUSBAND AND I CAN UTILIZE THE VEHICLE SINCE THIS IS OUR ONLY VEHICLE.

TAKATA RECALL: THIS RECALL DATE IS NOTICE HAS A DATE OF 06/01/2016. TODAY IS 12/26/2017. NO ANSWER TO THIS RECALL IN OVER 18 MONTHS. IT IS CLEAR THAT FORD/LINCOLN DOES NOT INTEND TO REMEDY THIS SITUATION WHICH IS WRONG! SO, I AM FILING A COMPLAINT TO FORCE LINCOLN TO FIX THIS PROBLEM BEFORE ME OR MY WIFE ARE INJURED IN THIS CAR DUE TO AN ACCIDENT. THIS CAR IS OUR PRIMARY MODE OF TRANSPORTATION AND AIR BAGS ARE A VERY IMPORTANT PART OF VEHICLE SAFETY. WE ALWAYS WEAR BELTS AND EXPECT THE AIRBAGS TO WORK PROPERLY IN CASE OF AN ACCIDENT.

(TAKATA RECALL) MY AIRBAG LOGO LIGHT IS ON, IN MY DASHBOARD, IT'S DANGEROUS BECAUSE I DRIVE UBER AND I HAVE CUSTOMERS SITTING IN MY FRONT SEAT ALOT. I'VE BEEN TO THE FORD DEALERSHIP /LINCOLN AND THEY HAVEN'T RECEIVED INFO OR ANY PARTS TO FIX THE AIRBAG YET. BEEN DRIVING LIKE THIS FOR A FEW YEARS NOW AND BEEN JUST PATIENTLY WAITING.

TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 30 MPH, THE ADVANCED SERVICE INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TINDOL FORD, 1901 E. FRANKLIN BLVD, GASTONIA, NC 28054) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED DUE TO A BLOCKAGE TO THE POWER STEERING MODULE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.

"TAKATA RECALL" RECEIVED RECALL LETTER MANY MONTHS AGO. DEALER SAYS NO REMEDY YET FROM TAKATA. RECEIVED DECEMBER 23, 2017 A BANKRUPTCY CHAPTER 11 NOTICE FROM TK HOLDINGS (TAKATA). CHECKED WITH DEALER AGAIN AND THERE IS NO REMEDY FOR THIS SINCE ORIGINAL RECALL NUMBER 16S26, JUNE 2016, NHTSA RECALL NUMBER, 16V384. CONSIDERING THE SERIOUSNESS OF THIS RECALL, WHEN CAN THE CONSUMER EXPECT THIS TO BE CORRECTED

I PURCHASED THIS CAR NEW IN JAN 2011. INTERMITTENTLY, THE ENTIRE SOUND SYSTEM STOPS WORKING (RADIO, CD PLAYER, AND NAVIGATION SYSTEM). THIS MEANS THAT IF, THE DRIVER HAS ENGAGED THE NAVIGATION SYSTEM RELYING ON THE VOICE INSTRUCTIONS WHICH SUDDENLY DO NOT WORK, HE/SHE MUST THEN LOOK AT THE SMALL SCREEN FOR UPCOMING TURNS AND OTHER INFORMATION MORE FREQUENTLY THAN WHEN THE VOICE INSTRUCTIONS ARE WORKING. IT GOES WITHOUT SAYING THAT TAKING ONES EYES OFF THE ROAD TO EXAMINE THE SCREEN INFORMATION IS UNSAFE. THE DEALER (ED HOWARD LINCOLN IN SARASOTA FL) HAS REPLACED THE "AUDIO CONTROL MODULE" TWICE: IN NOV 2014 AND IN DEC 2017. THIS LAST REPAIR ORDER MENTIONS "COMPUTER TESTS FOR CODE, U1214".

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FAIRWAY LINCOLN OF SAVANNAH, 10101 ABERCORN ST, SAVANNAH, GA 31406, (855) 304-4911) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. HAVE TRIED TO GET LINCOLN DEALERSHIP TO REPLACE THE AIRBAG AND THEY SAID NO PARTS ARE AVAILABLE TO THEM. I WANT TO SELL OR TRADE MY VEHICLE AND CAN NOT DUE TO POSSIBLE INJURY TO A PERSON. HOW DO I GET THE AIR BAG REPLACED SO I CAN MOVE ON WITH MY LIFE AND NOT GET SUED IF I SELL THE VEHICLE? IT HAS BEEN YEARS SINCE I WAS NOTIFIED I HAD A RECALL ON MY VEHICLE.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THE ENGINE STALLED. THE CONTACT WAS NOT SURE EXACTLY FROM WHERE THE NOISE ORIGINATED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT NOTICED FUEL POURING OUT ONTO THE ROAD ALONG WITH ALL THE OTHER FLUIDS. THE VEHICLE WAS TOWED TO THE DEALER (DAVE SINCLAIR LINCOLN SOUTH, 7500 S LINDBERGH BLVD, ST. LOUIS, MO 63125) WHERE IT WAS DIAGNOSED THAT THE ENTIRE UNDERCARRIAGE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE UNDERCARRIAGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT IF THERE WERE A LOT OF COMPLAINTS, THERE COULD BE A POSSIBILITY TO HAVE OPEN RECALLS FOR THE FAILURE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

TAKATA RECALL AM NOT ABLE TO SELL THIS CAR BECAUSE NO ONE FEELS IT IS SAFE TO DRIVE. THEREFORE, A $20,000 VEHICLE IS SITTING IN MY DRIVEWAY RUSTING AWAY !