LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 LINCOLN TOWN CAR
    - PASADENA, TX

    TAKATA RECALL; AGAIN WHY IS MY CAR DELETED FROM THE LIST OF CARS WITH THE SAME YEAR? IS THERE SAFETY MORE IMPORTANT THAN MY FAMILY? FORD INTENTIONALLY INSTALLED A CHEAPER VERSION OF AIRBAG INFLATOR, KNOWING THERE WAS A PROBLEM. WHEN IS THIS DEMOCRATIC GOVERNMENT GOING TO GO AFTER THESE COMPANIES WHO VIOLATE THE LAW? MY 2005 DODGE TRUCK ALSO IS UNDER A RECALL FOR THE SAME THING, BUT THERE ARE NO PARTS AVAILABLE TO FIX IT...WE WANT ACTION AND NOW< QUIT TELLING US THE CONSUMER LIES< LIKE WE"LL GET BACK TO YOU IN (2) BUSINESS DAYS.THIS IS ALL B.S.....A8.

    Source: NHTSA WEB SITE
  • 2005 LINCOLN AVIATOR
    - ROSEVILLE, MN

    I HAVE THE SAME CRACKING PROBLEM WITH THE BACK GATE WHICH RESULTED IN THE BREAKING OF HINGES. ALSO A KNOWN DEFECT IN USING DEFECTIVE PARTS IN THE ENGINE SUCH AS TIMING CHAIN CASSETTES AND TENSIONER. FORD KNEW ABOUT THE PROBLEM AND ISSUED AN TECHNICAL BULLETIN ON IT BUT NEVER FIXED THE PROBLEM. THE MECHANIC TOLD ME HE REPAIRED THIS VERY FREQUENTLY FOR THIS ENGINE

    Source: NHTSA WEB SITE
  • 2016 LINCOLN MKX
    - KELLER, TX

    LOST POWER WHILE IN MOTION ON CITY STREET, BEGAN RUNNING ROUGH. 'POWERTRAIN' INDICATOR (WRENCH) LIT ON DASH. LIMPED CAR TO PARKING LOT. CALLED SELLING DEALER. CAR TOWED TO DEALER. DEALER REPLACED AIR INTAKE THROTTLE BODY ON WARRENTY. MILEAGE ON CAR 4052. PRODUCTION DATE ON CAR IS 07DEC15, 3.7L V6 ENGINE.

    Source: NHTSA WEB SITE
  • 2016 LINCOLN MKX
    - BROOKLYN, NY

    I WAS DRIVING IN THE CENTER LANE ON THE BROOKLYN QUEENS EXPRESSWAY TRAVELING HOME FROM ASTORIA, QUEENS TO MY HOME IN BROOKLYN. HAVING PASSED THE ATLANTIC AVENUE EXIT AT APPROXIMATELY 3:15 PM AND PRESSING ON THE GAS PEDAL, THE CAR LOST ACCELERATION AND NO MATTER HOW MUCH I PRESSED THE GAS PEDAL THE CAR COULD ONLY GO ABOUT 10 MILES AN HOUR. THE BQE AT THIS POINT HAS NO SHOULDER TO PULL OVER IN. BY SOME SAVING GRACE, I WAS ABLE TO GLIDE OFF AT THE HAMILTON AVENUE EXIT. THE LINCOLN TOW ARRIVED AT APPROXIMATELY 5:30PM. THE DEALERSHIP'S SERVICE CLOSED AT 5:30 SO I WAS TOWED HOME. THE NEXT MORNING, WEDNESDAY, AUGUST 31 I CALLED LINCOLN FOR A TOW TO THE DEALERSHIP (DANA FORD, STATEN ISLAND) THAT LEASED THE CAR TO ME. THE LINCOLN SERVICE MANAGER, ANTHONY FALLACARO, ASSISTED ME. HE EXPLAINED IT WAS THE THROTTLE BODY AND MOTOR WHICH WERE DEFECTIVE AND MANY CONSUMERS HAVE HAD PROBLEMS. MY MILEAGE AT THIS POINT WAS 2307 MILES, QUITE LOW FOR EIGHT MONTHS OF OWNERSHIP. HOWEVER, FORD/LINCOLN HAS NOT ISSUED A RECALL. YET, THEY HAD TO MAKE NECESSARY ADJUSTMENTS TO THE NEW PART BECAUSE INSTALLING THE SAME PART WOULD CONTINUE TO CAUSE PROBLEMS. I CALLED LINCOLN ON WEDNESDAY, AUGUST 31 2016 AND SPOKE TO MELISSA AND FORMALLY LOGGED A COMPLAINT (CAS - 10455614-D7Z7N8). I EXPRESSED THAT THIS SHOULD NOT HAVE HAPPENED TO A NEW CAR, I LOST CONFIDENCE IN DRIVING THIS CAR AND AM STUCK WITH IT FOR THE REMAINDER OF THE LEASE.

    Source: NHTSA WEB SITE
  • 2012 LINCOLN MKZ
    - LITTLETON, NH

    TONED FOR A REPORTED CAR FIRE, IN THE PARKING LOT OF SHAW'S SUPERMARKET, 625 MEADOW ST.. E-6 RESPONDED WITH LIGHTS AND SIREN TO THE SCENE. UPON ARRIVAL LPD CAPT. TYLER WAS ON-SCENE DIRECTING FIRE TO THE EFFECTED VEHICLE. THE DRIVER WAS STANDING OUTSIDE THE VEHICLE, NO SMOKE WAS SHOWING. THERE APPEARED TO BE A BURNED AREA ON THE LEFT SIDE DOOR ROCKER PANEL, FRONT TIP OF THE LINCOLN ILLUMINATED ROCKER PANEL. THE VEHICLE WAS PARKED AT THE TIME OF THE INCIDENT AND THE DRIVER HAD JUST RETURNED TO THE VEHICLE FROM SHOPPING, WHEN SHE OPENED THE DRIVER'S SIDE DOOR AND THE COMPARTMENT HAD SMOKE IN IT. THE FUSE BOXES WERE CHECKED AND NO FUSES HAD BEEN FUSED. THE RIGHT SIDE WAS CHECKED FOR AND HEAT AND DAMAGE. THE LED LINCOLN PANEL WAS REMOVED AND THE WIRE ENDS WERE TAPED. IT APPEARED THAT SOME MOISTURE HAD MADE IT'S WAY THROUGH THE GASKET AND MIGRATED TOWARDS THE POWER TERMINAL OF THE LED STRIP. POSSIBLE CORROSION ON THE WIRE CONTACTS COULD HAVE BEEN A CONTRIBUTING FACTOR IN THIS INCIDENT. I WILL BE CONTACTING THE NHSTA TO LEAVE AN INQUIRY.

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKS
    - SPRINGFIELD, NE

    TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE PUSH BUTTON START FAILED. THE CONTACT BELIEVED THAT THE ENGINE WAS OFF WHEN IT WAS STILL ON, CAUSING CARBON MOXIDE TO FILL THE GARAGE. THE CONTACT AND PASSENGER BECAME ILL DUE TO THE CARBON MONOXIDE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT EQUIPPED WITH AN ALARM THAT ADVISED THAT THE ENGINE WAS ON NOR DID IT HAVE A TIMER THAT WILL SHUT OFF THE ENGINE AUTOMATICALLY IF LEFT ON. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 18,900.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 LINCOLN TOWN CAR
    - PASADENA, TX

    OUR CAR HAS NOT BEEN RECALLED BY FORD OR NHTSA. NUMEROUS REQUESTS OVER THE LAST (2) YEARS HAVE NOT RETURNED A RESPONSE. WHY IS CARS FROM THE SAME YEAR BEING CONSIDERED AND NOT OURS? IS THEIR SAFETY MORE IMPORTANT THAN OURS? WHY ARE WE BEING IGNORED BY THE ESTABLISHMENT? THIS IS OUTRIGHT DISCRIMINATION..... WE HAVE SPENT $1200. FOR THE PASSENGER AIRBAG INFLATOR, ONLY TO FIND OUT WE NEED THE DRIVER SIDE INFLATOR ALSO FOR IT TO WORK. WHERE ARE THE PARTS? WHY HASN'T FOQRD MADE THESE PARTS AVAILABLE? THEY HAVE NEGLECTED OUR SAFETY..... WE CAN NOT EVEN CARRY OUR GRAND CHILDREN IN OUR VEHICLE BECAUSE OF THIS . WHERE'S THE JUSTICE IN THIS? THIS SAME SITUATION APPLIES FOR MY 2005 DODGE RAM PICKUP, AGAIN NO PARTS AVAILABLE. WHY DON'T YOU JUST REPLACE THEM WITH TAKATA-INFLATOR, LIKE WE HAVE NOW, IF IT LASTS (10) MORE YEARS,AT LEAST WE'LL BE SAFE...DOES ANYONE IN WASHINGTON DO THEIR JOBS ANYMORE? MAYBE IT'S TIME FOR NEW LEADERSHIP, AND NOT THE DEMOCRATIC DO NOTHING PARTY...YOU HAVE HAD (8) YEARS, FOR HEAVENS SAKE , GET MOVING....

    Source: NHTSA WEB SITE
  • 2007 LINCOLN MKZ
    - DEXTER, MI

    THE BRAKES DO NOT FUNCTION PROPERLY. THE PEDAL FEEL IS SPONGY AND THE PEDAL TRAVEL IS EXCESSIVE (3-4") BEFORE THE BRAKES START TO SLOW THE VEHICLE DOWN. BRAKES WERE FULLY BLED TO ENSURE OLD FLUID WITH TOO MUCH MOISTURE IN IT WASN'T THE PROBLEM. THIS ACTION DIDN'T FIX THE PROBLEM. JUST HAD A FORD DEALER REPLACE THE MASTER CYLINDER--THAT DID NOT CORRECT THE PROBLEM. AFTER CONDUCTING A WEB SEARCH AND TALKING WITH THE DEALER MORE, APPARENTLY THE PROBLEM IS A VALVE STUCK IN THE OPEN POSITION ON THE ABS SYSTEM'S HYDRAULIC CONTROL UNIT. THIS APPEARS TO BE A BIT OF A COMMON PROBLEM WITH THE FUSION, MKZ AND MILAN VEHICLES OVER NUMEROUS YEARS. THERE ALSO APPEARS TO BE AN UPDATED PART NUMBER FOR THE HYDRAULIC CONTROL UNIT. THIS CONDITION IS A SAFETY HAZARD AS THE BRAKES DO NOT PROPERLY SLOW THE VEHICLE DOWN WHEN THE BRAKES ARE APPLIED.

    Source: NHTSA WEB SITE
  • 2007 LINCOLN MKZ
    - WILMINGTON, DE

    TAKATA RECALL. RECEIVED NOTICE 07/11/2016 OF RECALL INVOLVING THE PASSENGER SIDE AIRBAG. THE RECALL SPECIFICALLY STATES "A RUPTURED INFLATOR CAN SEND INFLATOR PARTS TOWARD VEHICLE OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER ON 07/11/2016 AND SPOKE TO AARON. I ASKED HIM ABOUT DEACTIVATING THE PASSENGER SIDE AIRBAG AND HIS INSTRUCTIONS WERE NOT TO DO SO. AS OF THIS DATE THERE IS NO REMEDY, I AM UNABLE TO SELL MY VEHICLE, MY WIFE MAY BE IN SERIOUS DANGER SHOULD WE HAVE A FRONTAL COLLISION WITH AIRBAG DEPLOYMENT. INFORMATION AVAILABLE INDICATES SOME MANUFACTURERS ARE RECOMMENDING DEACTIVATION. PLEASE ADVISE SO THAT I MAY TAKE PROPER ACTION.

    Source: NHTSA WEB SITE
  • 2001 LINCOLN LS
    - MARYVILLE, TN

    AIR BAG CLOCKSPRING DEFECTIVE. VEHICLE NEEDS CLOCKSPRING REPLACEMENT AS AIRBAGS CURRENTLY WILL NOT INFLATE IN THE EVENT OF AN ACCIDENT.

    Source: NHTSA WEB SITE