MASERATI Complaints

TAKATA RECALL . I WAS DRIVING MY 2007 MASERATI QUARTROPORTE ON A HIGHWAY AND A DASH MESSAGE CAME ON THAT READ. "AIRBAG DEFECT, DO NOT PROCEED ". I WAS AFRAID TO DRIVE THE VEHICLE NOT KNOWING WHICH AIRBAG WAS DEFECTIVE. THE VEHICLE WAS PARK AND TOWED TO MASERATI DEALER. DEALER WANTS TO CHARGE OVER $2,000.00 TO REPAIR AND REPLACE AIRBAG ON FRONT LEFT SIDE. HE SAYS IT ISN'T RELATED TO TAKATA. HE DOESN'T KNOW WHO MANUFACTURED THE AIRBAG. VEHICLE IS CURRENTLY AT DEALERSHIP BEING REPAIRED, BUT NOT PAID FOR. PLEASE HELP AND CONTACT MASERATI OF SEATTLE.

THE MASERATI 4.2L ENGINE USED IN THE EARLY 2000S THROUGH EARLY 2009 HAVE AN EXTREMELY HIGH PERCENTAGE THAT HAVE AN ENGINE FAULT (CAM VARIATOR) THAT REQUIRES REPAIR. MASERATI NORTH AMERICA KNOWS OF THE ISSUE, HAS ISSUED A TECHNICAL REPAIR BULLETIN, BUT NEVER TOOK RESPONSIBILITY TO ISSUE A RECALL. THE CASE IS A FAULTY DESIGN AS OIL FLOW DRAINS BACK TO THE SUMP WHEN THE CAR IS NOT RUNNING. THIS RESULTS IN INTERNAL ENGINE DAMAGE REQUIRING A REPAIR THAT IS IN THE $4,000+ RANGE AT A MASERATI DEALER. LIKE MENTIONED, THIS A KNOWN ISSUE BY THE MANUFACTURER BUT THEY ARE YET TO TAKE RESPONSIBILITY FOR THE REPAIRS.

WHILE DRIVING AT SAFE SPEED IN SNOW AND SLUSH, STABILITY WAS LOST. I WAS IN THE LEFT LANE PASSING A TRUCK, BETWEEN THE CENTER DIVIDER AND THE TRUCK, WHILE IN A MILD RIGHT TURN UPHILL. THE LEFT TIRES CAUGHT SOME SLUSH, AND I CORRECTED TRYING TO REMAIN IN THE LANE AND AVOIDING THE DIVIDER AND THE TRUCK BY STEERING RIGHT, THEN COUNTERSTEERING LEFT, THEN RIGHT AGAIN.. TWO CORRECTIONS TO THE RIGHT WITH THE TAIL MOVING LEFT ACTIVATED THE ESC. AS MY HD VIDEO SHOWS, THE CORRECTIVE ACTION ACTIVATED THE ESC AND TOOK CONTROL FROM ME AND VIOLENTLY DROVE ME INTO THE DIVIDER BY ACTIVATING THE LEFT FRONT BRAKE. I BOUNCED OFF THE DIVIDER INTO THE TRUCK'S TRACTOR REAR TIRES, SPUN, AND THEN BACK INTO THE WALL. I HAD CONTROL, EVEN WITH THE UNSTABLE CONDITION, UP UNTIL THE ESC ACTIVATED. AS A PROFESSIONAL PILOT AND A DRIVER WHO'S BEEN DRIVING ON SNOW AND ICE SINCE AGE 15, I UNDERSTAND CONTROL, LOSS OF CONTROL, AND HOW TO REGAIN IT. I HAD CONTROL UNTIL THE SAFETY SYSTEM TOOK IT FROM ME. I HAVE HAD 747S MOVING SIDEWAYS DOWN THE RUNWAY AND HAVE ALWAYS REGAINED CONTROL. NEVER IN MY PRIVATE OR PROFESSIONAL LIFE HAVE I HAD A COMPUTERIZED SAFETY SYSTEM ENDANGER MY LIFE. BUT IN THIS INSTANCE IT MOST DEFINITELY DID. HAD I NOT HIT THE TRUCK'S TIRES I MOST LIKELY WOULD HAVE GONE UNDER THE TRAILER AND BEEN DECAPITATED OR OTHERWISE INJURED OR KILLED. THE HISTORY OF ESC SHOWS IT HAS A SUCCESSFUL RECORD. HOWEVER, IN THIS INSTANCE IT IS DIRECTLY RESPONSIBLE FOR THE ACCIDENT. I HAD ESC ACTIVATE ONCE BEFORE IN THE SAME VEHICLE ON DRY PAVEMENT, AND IT DID REMARKABLY WELL. BUT IT THIS INCIDENT WHICH DESTROYED MY PRIZED MASERATI, IT EITHER ACTIVATED WITH TOO MUCH FORCE OR ACTIVATED ALONG WITH MY COUNTERSTEERING. NEVERTHELESS, WITHOUT A EDR DOWNLOAD, THE DATA CANNOT BE ANALYZED. ONLY MY RECOLLECTION AND MY VIDEO CAN BE SEEN.

TL* THE CONTACT OWNS A 2014 MASERATI GHIBLI. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V122000 (VEHICLE SPEED CONTROL), 16V264000 (SUSPENSION), 16V424000 (POWER TRAIN), 17V046000 (SEATS, ELECTRICAL SYSTEM), AND 18V831000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED WITHIN A REASONABLE TIME FRAME. MASERATI OF HAWAII (888 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 585-6617) WAS NOTIFIED AND SEVERAL APPOINTMENTS WERE SCHEDULED; HOWEVER, THEY FAILED TO SERVICE EACH RECALL REPAIR REQUIRED BY THE MANUFACTURER. WHEN THE VEHICLE WAS PURCHASED FROM THE DEALER, THEY MADE NO MENTION OF ANY RECALL CAMPAIGNS THAT NEEDED TO BE SERVICED. A LOANER VEHICLE HAD NOT BEEN PROVIDED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AFTER 365 IGNITION FLASH RECALL, THE CAR STARTED TO FAIL TO ACCELERATE PROPERLY ON DEMAND WHILE IN MOTION ON A HIGHWAY. I FELT LIKE THE GEARS WERE SLIPPING, DID NOT ENGAGE THE PROPER GEAR ON ACCELERATION. CAUSING THE CAR TO LOOSE SPEED INSTEAD OF INCREASING SPEED. DEALERSHIP CONFIRMED WITH MASERATI CORPORATE THAT THE PROBLEM WAS ELECTRONIC AND WOULD HAVE TO BE CODED IN ITALY AT THE MANUFACTURING PLACE. DEALERSHIP ASKED MASERATI CORPORATION TO REPLACE THE CAR WITH NEW CAR SINCE THERE IS NO FIX TO THE PROBLEM AND IT WAS DEEMED A SAFETY HAZARD. MASERATI CORPORATION DECLINED TO ABIDE BY THE DECISION OF THE DEALERSHIP IN JACKSONVILLE. THE CAR REMAINED AT THE SERVICE SHOP BECAUSE THE CAR IS DEEMED UNSAFE TO DRIVE. CAR HAS BEEN AT THE SERVICE SHOP FOR ABOUT 4 MONTHS. DEALERSHIP DEMANDED TO RETURN THE LOANER CAR. CAR WILL BE CONSIDERED A LEMON ACCORDING TO THE FLORIDA LEMON LAW AS PER LAWYER. OTHER SIMILAR CARS MAY HAVE THE SAME PROBLEM.

WHEN DRIVING THE VEHICLE AT LOW SPEEDS (5-20 MPH), THE VEHICLE WILL SWITCH OVER TO NEUTRAL ON ITS OWN . THIS HAVE HAPPEN WHEN TAKING OFF FROM A STOP AND MORE DANGEROUSLY, WHILE DRIVING IN TRAFFIC ON THE FREEWAY.

REAR END SWAYING WITH ONLY 80MLS PER HOUR TRANSMISSION GOES INTO NEUTRAL WHEN TURNING

I HAVE BROUGHT THE CAR IN TO FIX AN ISSUE WHERE THERE IS NO SOUND COMING OUT OF THE SPEAKERS EVEN THOUGH THE COMMAND CENTER HAS THE VISUAL OF EVERYTHING FROM THE GPS, TO THE PARKING SENSOR TO THE TELEPHONE. IT SEEMS TO HAPPEN MORE AFTER IT RAINS AND THE SERVICE DEPARTMENT INSINUATED THAT IT MIGHT BE CAUSE BY A DEFECTIVE WATER DRAIN DESIGN. WHEN I PUSHED HARDER THEY CHANGED THEIR STORY DENYING G THEY SAID THAT AND THEN TELLING ME THEY HAVE NO SOLUTION

TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

EARLY GHIBLIS ARE KNOWN TO HAVE AN ISSUE WITH THE CONNECTION OF THE TURBO WASTE GATE ACTUATOR TO THE WASTE GATE. THERE HAS BEEN A RECALL CAMPAIGN TO ADD A CLIP TO THESE CARS TO QUIET RATTLING ON THAT JOINT. MY CAR HAD THE RECALL PERFORMED, AND SUBSEQUENTLY BEGAN RATTLING AGAIN. I REPORTED THIS TO MY SERVICE CENTER AND WAS TOLD THAT THE RATTLE I WAS HEARING WAS NORMAL, ALL GHIBLIS DO IT. SEVERAL MONTHS PASSED AND THE RATTLE GOT WORSE, SO I TOOK THE CAR TO AN INDEPENDENT MECHANIC WHO TOLD ME THAT NOT ONLY ARE THE CLIPS TO PREVENT RATTLING MISSING, BUT THE C CLIPS THAT HOLD THE ACTUATOR ON TO THE WASTE GATE ARE MISSING. THIS IS APPARENTLY A WELL-KNOWN ISSUE TO MASERATI THAT CAN RESULT IN ENGINE DAMAGE IF THE WASTE GATES FAIL TO OPEN, MASERATI REFUSES TO ADMIT THAT THIS IS A FAULTY DEIGN AND REPAIR THE VEHICLE, AND AS I AM OUT OF WARRANTY WANTS TO CHARGE ME NEARLY $10,000 TO REPLACE BOTH TURBOS.