MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 MAZDA CX-90
    - Mustang, OK

    Engine Malfunction have serviced. At least 3 times. One of the 3 (so called) repairs took 3 weeks. They said “Tariffs you know Japan”. When I get this warning my car engine seems to vibrate. I have only had my car since August of 2024. New vehicle I am the 1st and only owner. Today is June 22, 2025 and tomorrow will be another incident number 5. My car is doing this again. I am a [XXX]. Most of the time my car is in the garage. But I have to drive 188 miles on the turnpike to visit my son and come back. This is every 3 months or so. My other son drove to South Texas. These warnings always came on. Am I supposed to stay home and only go to the store. I pay over 700.00 a month. This is not good. I am now getting afraid to drive it. So tomorrow I will again have to drive to Edmond Oklahoma and have it repaired again. “Engine Malfunction have services”. I’m so disappointed. My son has a cx-5 and it’s a great car. I’ve had so many loaners. They have been fine. I am told this is a brand new model and we have to get the kinks out? This is at my expense, peace of mind. Please help me. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2007 MAZDA CX-9
    - Crockett, TX

    Well I was backing up from a parking spot when put out of the blue my vehicle wouldn't move . The drive side wheel is not working and these little around thing where on the ground . Before that happen the driver side tire would become lose to where it would fall off.

    Source: NHTSA WEB SITE
  • 2020 MAZDA CX-5
    - Blackville, SC

    My car is experiencing extreme ghost screen. Also when this happens I get a lot of warning lights when nothing is truly experiencing fault. My screen will jump, change settings, reset settings,become dark on it own, not turn on at all, flip through the system causing major distractions. For instance I was driving in my car with quiet no noise then my screen jump and without warning blasted am and scared the living heck out of me while on the highway. It has called people and hung up on its own. Lights flicker and one side of my top lights don't work. My plugin have no electricity coming to them.There are times I have trouble connecting to Bluetooth.

    Source: NHTSA WEB SITE
  • 2016 MAZDA MAZDA6
    - Blue Island, IL

    PCM ISSUE, passenger air bag issue, OCS wiring issue. infotainment system, transmission, and engine. Key fobs not able to be reprogrammed due to PCM issue

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Valley Stream, NY

    While waiting at a stop light the engine will turn off. This has happened three times since I’ve owned the car 2/16/2025.

    Source: NHTSA WEB SITE
  • 2016 MAZDA MAZDA3
    - Richmond Hill, GA

    Mazda supposedly repaired/replaced the backup camera issue under the recall. However, within one day it was doing the same thing again...the screen dims or flickers off when backing up the car. I told Mazda about that and they said I need a new screen, which would not be covered under the recall. This is a safety hazard that they should be required to address.

    Source: NHTSA WEB SITE
  • 2013 MAZDA CX-5
    - Austin, TX

    When in the highway and changing lanes and you try to excelerate it doesnt take off ..instead just acts as if i had over excelerated but not speeding up.. i have almost been ran over because i could not get enough speed to switch lanes.

    Source: NHTSA WEB SITE
  • 2017 MAZDA MX-5
    - GREENSBORO, NC

    Vehicles rear windshield spontaneously shattered. Vehicle was idle and upon starting the vehicle a cracking sound was heard in the cabin and the rear view mirror was unusable as the rear windshield was entirely shattered into <1 inch pieces. Small pieces of loose glass had fallen from both upper corners of the windshield. The windshield is still attached to the vehicle and rear visibility is severely limited. No third-party inspections have been executed. There was no previous damage to the windshield and the car was idling when the failure occurred. There were no indications of potential failure before the incident.

    Source: NHTSA WEB SITE
  • 2012 MAZDA MAZDA3
    - Springfield, VA

    The brake pedal is soft and sometimes unresponsive unless it is pumped repeatedly. There have been several times where I have been concerned if I would come to a complete stop. I have had both sets of brake pads replaced in the last year, and have on driven 9,000 miles. Two independent service centers diagnosed the problem as a faulty master cylinder. However, upon replacing the master cylinder and doing three brake flushes, and inspecting my brake pads and calipers, the problem persisted and is unresolved. They directed me to order a new ABS module, believing that that is the only other part that could be causing the cars brake problems. This part (BFY1437AZCO) is on backorder until November 2025.

    Source: NHTSA WEB SITE
  • 2017 MAZDA MAZDA6
    - Brown Deer, WI

    Coolant leaked into my engine system . Now dealership says a new engine is needed

    Source: NHTSA WEB SITE