MAZDA Complaints

At 30,000 miles car began leaking oil severely and was told that the engine block was cracked and needed to be replaced. There are numerous complaints of this same issue online happening just after the warranty has expired. The cost of repair is $6000.

When filling up with gas, the gas filler tube would overflow spilling gas out of the filler tube. This happened multiple times. The dealer replicated the issue and found that the back flow sensor, valve and back flow door in the gas tank were broken and faulty. They replaced the gas tank with all of the above components replaced as part of the gas tank.

Two years ago my vehicle started loosing electrical power steering.. there is a recall for this issue… my vehicle was not experiencing this issue at the time of the recall. I have not been able to drive my vehicle because it randomly looses power steering deeming it extremely dangerous to drive.. I informed mazda who stated there system shows it was repaired during the recall will not cover the cost, but this is not true. I’m the only owner and I can’t drive it due to this issue

2018 Mazda CX5 2.5 ltr engine. Major oil leak that has been diagnosed as cracked or porous aluminum casting on the cylinder block. Oil is dripping consistently out of the problem area onto the manifold, causing smoke to flow into the cabin of the car and out of the hood as well. Car is currently at a Mazda dealership for a second diagnosis that confirmed the leak. Car is 3,000 miles out of warranty. Waiting to hear what the dealership is going to do. I also have contacted Mazda corp. and have a case# to take further action if needed. As you can see by the list of "engine" complaints for this problem, it is well documented that this is not an isolated issue.

The contact owns a 2018 MAZDA CX-5. The contact stated that while driving at 45 MPH, the infotainment system displayed a blank screen, then one minute later, the infotainment screen displayed as intended. The contact pulled over to the right side of the road and turned on and off the vehicle and the infotainment system displays as intended. The contact mentioned that this failure has occurred on several different occasions. The contact stated that the infotainment system independently displays calls, and the radio comes on independently. A dealer was contacted. The vehicle was not taken to a dealer or independent mechanic for diagnosis or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2016 Mazda Mazda3. The contact stated that while the vehicle was parked, the driver’s side seat belt became inoperable. The contact stated that the seat belt latch failed to function properly. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

There is a recall that doesn't include my car. In March before my service due date I got several critical notices on the dash) I-Activsense System malfunction, IActivsense advanced safey and driver support system not operating correctly, Have vehicle inspected. 2) Braking System Malfunction, Stop the vehicle in a safe place, 3)Safety and Driver Support Systems Partially Disabled 4) Vehicle Satus Monitor Serious Malfunction (1) Brake System Malfunction, Vehicle Warning Messages 1..IActivsense System Malfunction next service, which was in 4k miles. This with 19,700 miles on the car (bought with less then 5k on it). I pulled off the road and ate and got back in and all lights gone however 3/7, 3/18, 3/21, 3/22 it all came on again but was gone on arrival to dealership. I had brake fluid checked and it was almost empty, unusual and I know if it leaks and gets wet it corrodes discs, and that is the recall and that is what happened. So far no satisfaction from Mazda other than me paying to have it fixed including a complete brake system flush which should NOT be due till about 50k. I know CX 30 was recalled for this issue, they missed mine. Last service invoice In August says brakes are good, all fluids topped off, yet brake fluid was almost empty and corrision is not even front to rear, salt air is the same on both sides of my car. And why and where is the fluid? I had a third party check it before going in for service (he didn't touch because I'm under warranty but is experienced person in business) .. I will upload Aug and April service invoices. iNVOICE AT 15,374 miles states brakes are good and all fluids topped off, SO in 7 months brakes are destroyed fluid is empty at 19,687 miles. What happened if it wasn't recall problem? Warranty? I believe it should have been in recall.

The contact owns a 2015 Mazda Mazda6. The contact stated while driving at an undisclosed speed, there was an abnormally loud clicking sound coming from the vehicle. The contact stated that the rear of the vehicle was bouncing, and the clicking sound was extremely loud. The contact stopped and parked the vehicle. The contact was fearful of driving the vehicle. The vehicle was towed to the residence. The contact stated that an independent mobile mechanic visited the residence and inspected the vehicle. The vehicle was diagnosed with severe corrosion of the suspension. The contact was informed that the corrosion was irreparable. In addition, the contact was informed that the rear passenger’s side suspension was fractured due to severe corrosion. The dealer that sold the vehicle was made aware of the failure but provided no assistance. The contact stated that the vehicle had been parked since the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Brought vehicle into Dealer for Service due to Check Engine Light being on and Notification of a Malfunction of the I-Stop System. Service Tech indicates that this is a known issue with the Hybrid Battery in these vehicles that could cause the vehicle to unexpectedly stall. This safety issue is significant enough that they would not let us take our car home while we wait for them to obtain a battery, which are currently on backorder. Pursuant to a conversation with a Mazda Customer Experience Representative this has been a known issue since at least January. We have not received any correspondence from Mazda regarding this issue. It would appear that a Bulletin or Recall is warranted for what appears to be a prevalent issue with significant safety impacts.

Smart City Break Malfunction warning light appears while driving. Simultaneously the tire pressure warning appears. Also, at the same time, the temperature reads -20 to -40 degrees. Yes, vehicle is available for inspection. Fearful that car could randomly break while driving putting myself and family in danger since there is a malfunction. Mazda service center says the problem can’t be reproduced so there’s nothing they can do. The problem seems to appear when the outside temperature is 60 degrees Fahrenheit or higher.