MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 MAZDA MAZDA6
    - stockton, CA

    Vehicle jerks at low speed when accelerate and idle when accelerate, P0766 Code shows, engine noise and gears jump, when reverse the vehicle jerks.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-50
    - Mundelein, IL

    I was hearing squealing, as if the brake pads were worn. Called the dealer to ask about parts, was asked to bring it in as it seems too soon for brakes. Upon inspection I was told my rear brakes are worn out at 22k highway miles, and will need rotors too. I asked how this is possible and for a manager whom then stated I could do just the pads. Still no explanation on how, but won't be covered on the warranty. I left without doing the repair because I wanted another mechanic to look at this since you can only get the rear pads from Mazda, so it's expensive. I do need this done and I believe there is a problem with the brake system or the electronic brake you hear engage Everytime you shut the car off. There are also several others complaining about this on Reddit, Google and YouTube, but Mazda seems to be looking the other way in it. I can say this is my 12th Mazda and I have never had one that has needed brakes before 60-70,000 miles and that was with city driving. There is clearly an issue and I'm not the only one.

    Source: NHTSA WEB SITE
  • 2015 MAZDA MAZDA3
    - Dublin, OH

    I am filing this complaint regarding existing Manufacturer Recall Number 6023G (NHTSA Recall Number 23V-487). This recall has been posted since Jul 14, 2023 and the manufacturer has failed to remedy the recall in a timely manner. The remedy is noted on the recall page: "If inspections verify there is image distortion or flickering, the rearview camera will be replaced with a new part and a wiring harness fastening seal will be added." However, the manufacturer continues to state that the remedy is not yet available.

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-90
    - Eagleville, PA

    Stopped at a red light on a busy 2-lane road. I-stop function turned the engine off. When the light turned green, releasing the brake caused a "Hybrid Battery Malfunction" error and the engine failed to start. We put the transmission in park and attempted to turn off and turn on the car with the push to start button. When we attempted to start the car with the push to start button, the car would not start. We were unable to shift into neutral to move the car out of the busy 2-lane highway and were blocking traffic for about an hour. The first tow truck to arrive was unable to move the car onto the flat-bed because the transmission was stuck in park and would not go into neutral so another tow truck was dispatched with a dolly. Our safety was at risk because we were stuck in an immobile car in busy highway traffic. A police officer arrived to help direct traffic around our disabled car. The vehicle is currently at the dealership and has not been inspected as of the time of this report.

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-9
    - SMYRNA, TN

    coolant leaks at cylinder head , Mazda of America knows issues but not willing to recall , they hava a bulletin number 01-002/23 . pls help

    Source: NHTSA WEB SITE
  • 2021 MAZDA MAZDA3
    - Colorado Springs, CO

    Low oil light - car is burning oil and only has 11,400 miles. Approx 3/4 to 1 quart missing...

    Source: NHTSA WEB SITE
  • 2024 MAZDA MAZDA3
    - Milford, CT

    My Mazda3, odometer reading about 3000 miles, would not start. I have been driving normally daily, do not leave lights on or any other equipment connected when the car is off. I have not had any warning lights displayed other than startup. Monday I drove to my local CT. golf course, 20 miles from home, arrived at 9am. 5 hours later I after golf, I can’t open trunk. Fortunately I left the car unlocked. The car would not start. Road Service tried to jump battery unsuccessfully. Dragged the car onto truck-bed and transports to dealer. Service tech contacts me next day … charged battery, checked electric system and found no malfunctions. This is a scary situation when one never knows when this will happen again. Is there a solution??

    Source: NHTSA WEB SITE
  • 2008 MAZDA MAZDA6
    - Polo, MO

    The contact owns a 2008 Mazda Mazda6. The contact stated that while the vehicle was parked, there was fuel leaking from the fuel tank. The vehicle was taken to the dealer where it was diagnosed with a leaking fuel tank. The contact was informed that the fuel tank needed to be replaced. The dealer added a protective coating. The failure reoccurred. The contact stated that an abnormal fuel odor was on the interior of the vehicle, and fuel was leaking onto the ground. The dealer was contacted and made aware of the failure. The contact received notification of NHTSA Campaign Number: 08V412000 (Fuel system, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the contact was informed that the part needed to be purchased to complete the repair. The failure mileage was 235,000. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 MAZDA CX-5
    - Atlanta, GA

    There is a known issue of "Ghost Touching" on the infotainment system on 2017-2020 Mazda's. The ghost touching causes the infotainment center to randomly self-select options on the screen, which is highly distracting. The following are experiences I've had while driving (sometimes going 70MPH on the interstate), where my infotainment center begins to make selections on it's own: Unpausing paused music Making random phone calls Opening text messages and selecting the reply button Flipping between screens continuously Ending phone calls This is extremely distracting and dangerous. Mazda is aware of this issue. I had my screen replaced in 2020, and replaced with another faulty screen that I now have to get replaced again.

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-90 PLUG-IN HYBRID
    - Whitesboro, NY

    Mazda CX 90 PHEV. When charging on 110 standard outlet or 240v dedicated breaker - Chargepoint charger, the car onboard charger/inverter backfeeds a loud buzzing / humming back through the electrical wire to the electrical panel. It also causes a buzzing/humming in other appliances and causes led lights in the house to flicker. This is with a 100amp breaker panel and a new upgraded 200amp breaker panel. May cause electrical issues up to electrical fire in other areas of the home. Scheduled diagnostic test in vehicle 10/1/24, but other owners report same issue on Mazda CX 90 online forums.

    Source: NHTSA WEB SITE