MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 MAZDA CX-5- North Highlands, CA
Was involved in accident on 8/12/23 with speed over 30mph at impact and not a single airbag deployed
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- Cuyahoga Falls, OH
-My rear differential needs replaced with just 24,000 miles on the car. I have the video from the technician at the Mazda dealership if needed. -My safety was not at risk because I took the car in at the first sign of issue. -Mazda Dealer technician has confirmed problem. -Mazda has been contacted to approve the part/fix since it is still under warranty. -No warning lamps appeared. I noticed a noise that was not something I had heard/noticed before. -I have searched many forums and this is a known/common issue with this make/model.
Source: NHTSA WEB SITE -
2011 MAZDA MAZDA6- Belle, WV
The rear cross member/subframe is completely rusted in two and the rear lower forward control arm is detached from cross member/subframe on both sides. There is currently an active recall for the front cross member due to accelerated corrosion from road salt but I’m not aware of any inclusion of the rear frame or suspension components tied in with this recall. It definitely needs added to it as this is VERY dangerous, possibly even more so than the front. Rest of the actual car body is fine, except for a little bit of surface rust. Please add this to the current corrosion recall! Car is registered in WV and is available for inspection anytime and I will be attaching pictures and I also have a video but it won’t let me post it on here.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- Newport, PA
Vehicle engine has stalled multiple times at low speeds. Vehicle will not restart immediately. In order to get vehicle to restart, gas must be revved while pressing start button to get engine to restart. It appears as if fuel is not being delivered to engine. Electrical components remain functional. Vehicle was inspected by dealer and issue could not be recreated. No issues were found. No warning lights displayed or codes found upon inspection. No symptoms of problem; occurrence is sporadic. It has caused traffic and safety hazards due to stalling in roadways.
Source: NHTSA WEB SITE -
2022 MAZDA CX-5- GILBERT, AZ
It looks like a safety concern in Mazda car cx5. My car sun roof explode without any reason while in a static position in the traffic signal. The broken glass can injured the driver and copassanger .
Source: NHTSA WEB SITE -
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2016 MAZDA CX-3- Manahawkin, NJ
The contact owns a 2016 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention). The contact stated that while in reverse (R), the back over prevention camera flickered. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 MAZDA CX-90- Fresno, CA
On 02/07/2024, malfunction prompts displayed on my dash relating to I-stop functionality, hybrid functionality, engine. Took the vehicle the next day to be diagnosed, the appointment was set as an inspection with oil change, filter change, and the prompts on my dash. I was advised that the issue to the prompts stemmed from the hybrid battery. I was told that contact was made to the manufacturer and that the battery would have to be replaced. The battery is on backlog and it would be about a month to arrive. I called in after leaving with additional questions as to the safety of the vehicle with the hybrid battery problem. The man on the phone said it is safe to drive, what would be affected would be the mileage I would not get because the hybrid portion was not functioning. He mentioned that a separate case was created with another 2024 cx-9 car owner with the same hybrid battery issue. It’s now two known cases with the hybrid battery issue. I called customer service and was provided with case number 00174049. The resolution to that call to corporate customer service is that I would receive a call back from the local dealership about a loaner car with about an hour. I became aware of a fourth recall, that the corporate agent referred to as a campaign, pertaining to the steering wheel. I asked my dealership advisor if that can be looked in addition to the other issues. She stated that she could not because it has not been launched. The corporate agent advised me that notification would normally happen 2-3 weeks. I looked up the steering wheel recall on the dep of transportation website. The recall has been published since the 18 of Jan 2024 and have yet to receive notification. I only found out today when I took the vehicle in for inspection.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA6- Frankfort, KY
Rear sub frame on car rusting out. Never protected from corrosion or rust. Car is currently in shop. Car has rusted out in the joint just behind drivers rear tire. Received notice of recall on the front of car due to salt and weather conditions front sub frame area replaced . Currently multiple cars have same issues Mazda hasnt fixed or issued any repairs for this
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA6- Fairport , NY
The engine has developed an oil leak that is a known manufacturing defect of Mazda 2.5 litre engines TSB #SA-031-21. The oil drips on the hot exhaust and sends smoke into the cabin and probably could start a fire. Also if the engine runs out of oil, it will cause the car to shut off and stall in traffic.
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- EAST FALMOUTH, MA
I had driven about 10 miles when the Check Engine light came on when I was far from home. Not blinking. It was not on when I first turned the car on. No symptoms other than check engine light. Got to a garage who got a code p0126 that is covered under TSB 01-005/23 coolant control valve. Called dealer who said it would be safe to drive home 180 miles. I did that. Awaiting appointment tomorrow to get it fixed. I belong to a Mazda Facebook group where lots of others are reporting this same problem - some for a second time!
Source: NHTSA WEB SITE