MAZDA Complaints

On highway traveling the steering becomes tight and stiff. You have to use 2 hands to keep in lane. I have noticed it usually starts 30-45 minutes into the trip and get worse. Today is 3 trip it has happened.

What component or system failed or malfunctioned, and is it available for inspection upon request? **Automated liftgate failure with risk of crushing. When pressing the automatic liftgate button, if there is an obstruction, the liftgate has unreliable/ineffective sensors ("jam-safe equipment") to prevent items and body parts from being crushed. In my instance, items in the trunk were crushed until the fuse blew for the liftgate. I believe this could have caused serious harm if a body part was accidentally wedged between the liftgate and preventing it from closing. **The fuse has been replaced and liftgate is now operational. It is available for inspection upon request. **Upon inquiring with Mazda, the dealer stated that "Mazda does not publish any data pertaining to your question “what strength of resistance is the specification for the Jam-safe equipment”. How was your safety or the safety of others put at risk? **Liftgate automatic closure fails to sense items/body parts in pathway or stop upon contact/resistance, crushing them until fuse blows. Has the problem been reproduced or confirmed by a dealer or independent service center? **Fuse was replaced and dealer indicated it was operating normally, however Mazda allegedly has NO TEST / SPECIFICATION for Jam-Safe equipment! Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? **Mazda dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? **No.

When driving with adaptive cruise control engaged I have had multiple incidents where the forward collision warning and automatic emergency braking engages when there is no vehicle in front of me. Similarly, with adaptive cruise control engaged and approaching a red light, I have had multiple incidents where the cruise control does not sense the stopped cars and does not automatically engage the brakes

Part easily break away during washing. Fuel door cover lid panel (BDYT-42-411) broke in automatic car wash.

The radio (aka infotainment system) goes crazy sometimes- changing radio stations, fliipping around to different settings, stations, etc, all on its own- like it's possessed. this causes a distraction to the driver and is unsafe. its also really upsetting for this to happen on a card i've only had 3 years.

OIL COMING THROUGH CYLINDER HEAD ABOVE EXHAUST MANIFOLD DUE TO BEING POROUS, CAR LEAKING OIL AND NEED TO PUT MORE OIL IN EVERY OTHER DAY. MAZDA KNOWN ISSUE TSB# SA-031/21

New 2023 Mazda CX5. We have experienced 2 Unintended Sudden Acceleration episodes. The most recent one was while backing down our driveway, the car suddenly accelerated when the brake was applied causing considerable damage to the car and house. Our front porch camera caught the entire episode showing that the brake lights were in fact on. Mazda needs to take responsibility and recall these vehicles to find out what is going on, as there are numerous other similar complaints for this car on this site and others.

There is a known “ghost touch” issue with this vehicle. I did not realize that until recently but the infotainment screen will randomly activate when at low speeds and/or stopped. This has caused distractions while driving as sometimes it will actually initiate phone calls on its own. Mazda has a technical service bulletin on this but has issued no recall

On the Dash the amber ABS light came on as well as the red Brake light and they stayed on for a couples and I took it to the shop and they said it was the "Steering Angle Sensor" and they changed it and the lights came back on a day later and they took another look from head to toe and they couldn't find a reason why the ABS and Brake Lights were staying on and now its only intermit after four weeks, it cost me about $644.00 dollars for the SAS plus $130.00 for diagnostic plus renter car and the lights still come on (Meineke Auto Shop.) On the screen of the car it states something wrong with the Electrical Vacuum Pump but they checked and the scanner is not pulling nothing up and the shop end up stating, it was probably an "electrical issue." I believe with the miles the car has, it shouldnt had needed any new sensor and there is a possible electrical defect or bad wiring. Car has no accidents and drives fine and straight but the lights come on a few times a week but never when Im driving only when its first turned on.

This vehicle has stalled out while driving at least 4-5 times since purchasing it in 2018, although issues started about 2020 or 2021. It usually starts with the radio console either malfunctioning or going dead completely while I’m driving and several minutes later (usually after stopping at a red light but sometimes while actively driving) the car stalls out in the middle of traffic. It starts up after few minutes but it’s a very dangerous situation. It also sometimes hesitates when putting my foot on the gas, as if there’s a fuel injection problem. I already got all the recalls fixed but there’s obviously other significant problems with this vehicle. If it causes me to get injured I will be taking legal action.