MAZDA Complaints

On Septmber 2, 2023 the car had been on a 4 hour road trip. I came into the driveway, left the car running in Park with the brakes on (listening to music while I cleaned the car out) it was idylling for about 5 minutes. I went to the drivers side door, which was open and reached in to turn the car off using the start/stop button. Before I could turn the car off, it started backing up and the door ran over me. The car was definitely in Park and the Brake was on. There was no reason for the parking brake to disengage.

While driving on a residential street the automatic emergency braking system activated and brought the car to a very abrupt stop but there was nothing in the front of the car to activate the system. There were no cars in the on-coming lane and no cars in the lane beside my car. When the car stopped the Brake warning appeared in the windshield and a warning tone sounded. It was in the early evening and it was raining. Fortunately there were no cars behind me so there were no injuries. I took the car to the Mazda dealership and upon inspection they noted that the radar system associated with the automatic emergency braking system was malfunctioning and not correctly calculating the distance between the car and other objects. They are in the process of replacing the radar. If this had happened on the highway at higher speeds or if there had been a car behind me I would have been injured.

My brake pedal became very spongy and soft after the ABS was activated. The brake pedal has to travel all the way to the floor to stop the vehicle. My rotors, pads and other brake parts are checked by experts and there is not any issue found with other brake parts. Even though the brake system is not working properly, there are no ABS lights on the dashboard. I risk an accident every day. I killed a squirrel because the brake system didn’t work properly. Maybe one day I will die or cause to lose someone’s life because of this braking issue. I started to be affected psychologically. I've read many complaints from Mazda users on forums about this problem. In subsequent investigations, Ford has recalled 600,000 2006-2010 Fusion, Mercury Milan, and Lincoln MKZ midsized cars to fix an ABS problem. The ABS valve reacts with the brake fluid currently used in the vehicles and can significantly slow or stop the action of the ABS valve, leading to braking problems. When I took my car to my mechanic, I just learned these Mazda 3s were equipped with the same ABS Controle Units as these specific Ford models. However, there are no recalls for these Mazda’s. It cannot be a coincidence that the same ABS control module is used and the same problem occurs. It is unacceptable that Mazda did not recall any vehicle while Ford took a step in this regard. This problem needs to be solved urgently before someone dies! This is a big safety issue! All companies using this ABS Controle Unit must Recall!

While driving in normal, operating conditions, the engine cut off and had to pull off to the side of the road. After checking the OBD two error code from the check engine light, there was an error with the fuel pressure rail sensor. Apparently the fuel pump in these vehicles has been failing with regularity on many other models.

* Drivers side (worst) and passenger side rear lower control arm. Both are available for inspection upon request. * The drivers side rear lower control arm rusted through and cracked near the point where it connects to the rear subframe. The right lower control arm did not yet visibly crack (it's still on the vehicle), but it is also severely rusted. If driven and either completely separated, loss of control as well as flying debris on the road would have been nearly certain. * I cannot drive the car to a dealer or service center. The problem is visibly obvious and online owners forums anecdotally indicate the problem is widespread. * The component is available for inspection. I have shown my mechanic and intend to take to a dealer. Because there was no accident or injury, thankfully, I have no cause for engaging police or insurance. * There was no warning/indicator in the vehicle. The first symptom of trouble was severe wear on the inside of the left rear tire. The vehicle then had a four-wheel alignment and suspension components were noted to be tight and adjusted into spec at that point. Some weeks later, we heard disturbing noises from the rear as we went over even small bumps in the road. We noticed the suspicious sound during a local drive and drove gently and directly home, so cannot say how much the partial break may have affected control at that point. Upon inspection, the rusted & cracked steel of the driver's side control arm was readily visible. Other notes: The rear subframe itself shows significant flaking and rust in comparison to the rest of the vehicle's undercarriage, but at least there appears to be more substance left to the metal of the subframe. Photos & measurements available upon request.

I was recently served a notice in regards to our back up camera. Of greater concern is the moisture issue in the headlight that MAZDA seems to not be concerned about. However my inspection mechanic seems to be offended and warns it shan't pass PA inspection. Why won't Mazda deal with this defect? If you poll other owners the concern is not random. Many folks have paid hundreds of dollars for a replacement. As retired folks this is an obstacle due to very limited SS income. As a senior I have driven over 50 years WITHOUT a gadget showing me a picture. I use my mirrors as I was taught by the policeman instructor. However I was ALWAYS in need of my headlights! Seems obvious which should be priority. What help can your team offer this discouraged Mazda owner? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The driver side mirror glass vibrates and shakes inside the mirror housing at high speeds, over 50mph. The vibrating glass makes it hard to see objects behind the vehicle or judge distance on the driver side. The passenger side mirror glass is unaffected, does not vibrate, and I can clearly see objects behind the vehicle on passenger side. Additionally, the mirror housings on both sides of the vehicle seem to be tightly attached to the doors. The vibration is strictly isolated to the glass inside the mirror housing on driver side.

No incidents. No one hurt. Just my AC broke and I think it was defective because: - I had a low milage: 17000 miles. - No accidents - No driving on a highway Why would otherwise AC condenser start leaking? There was a recall on Mazda CX-3 of 2015-2016 models. I suspect the problem was not fixed and my Mazda CX-3 2019 had the same problem.

Car started idling rough and losing power at 135000 miles. Then started to overheat. Mechanic noticed coolant was low and added some. Problem continued to get worse and now engine won’t turn over. Mechanic said it was a cracked head leaking coolant into engine and it’s a known problem with the CX-9.

The contact owns a 2015 Mazda CX-5. The contact stated the tires deflating abnormally. The contact stated that the tires needed to be inflated on a weekly basis. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the rims were improperly fitted to suit multiple tires, causing the tires to deflate. The vehicle had not been repaired. The tires had been replaced by several other brand tires however, the failure persisted. The dealer confirmed that the failure was not a tire failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.