MAZDA Complaints

Braking inconsistently - sometimes easy to stop, sometimes hard. I had brakes looked at, and the man said it was the brake booster. He googled it, and found a recall online and told me to take it to my dealer. It doesn't look like there's an active recall - but a lot of complaints. What's going on? This is going to be expensive. My college age daughter drives that car. Do they have to have a severe accident to get that fixed? I can't afford to fix it right now.

I purchased this vehicle used and with 35,000 miles on it, took it to Mazda for an oil change. The windshield wipers never seemed to work that well, and Mazda told me that the actual wiper arms (not blades) were installed on the wrong sides of the windshield (ie: Driver arm was on the passenger side, and Passenger arm was on the driver side). I removed them arms and reinstalled on the correct side and now the wipers work fine. I am reporting this as I assume they were installed incorrectly when the vehicle was manufactured, and I'm concerned that other vehicles may be affected.

My check engine light came on. Thought it was the oil needing to be changed. Oil was extra dark and muggy. Also notice antifreeze low. Fill up antifreeze and change oil. 2 wks later antifreeze back down low. Check engine still on. Got it diagnosed with auto scanner and says camshaft sensor. Went to autoshop, mechanic says it's not cramshaft sensor but water tank leak in engine which was picked up by camshaft sensor. I have yet to find out what else is wrong or if my engine needs to be replaced. For sure the water tank needs replacement. I read from others of their car over heating or completely stopped working. I fear this because I have 3 kids and on weekends I drive on the highway for about an hour to get to my destination. This is something dangerous because I don't want to get rear ended or hurt if my car suddenly gives out during heavy traffic.

The screen in the middle of Mazda vehicle starts selecting menu, change the radio station or selects/plays whatever it likes. It suddenly activates some functions on its own. Most likely similar issue as in this document - https://static.nhtsa.gov/odi/tsbs/2019/MC-10164268-0001.pdf This is dangerous for the driver as the automatic change in the screen and menu items distracts the driver which may cause accident and put life in danger. This is generic problem and searching on the internet, lot of people are suffering with this issue. When the issue started last year, we thought this is something random occurrence and will go away by itself but with the time, this has gone worse. Now looking in the internet we came to know this is actually an ongoing issue.

There is currently a recall for faulty fuel pumps in Mazda CX-5 models 2018-2019. We currently own a 2017 Mazda CX-5 with less than 80,000 and had the same faulty part as the recalled years cause us to stall on a highway going 75 miles an hour. We were towed to a Mazda dealership who told us the running issues on our car were the following; Code P0171-fuel pump was damaged and sent debris into the high-pressure pump Code-P01792. The dealership knew we were aware of the recall in other model years and they informed us it was the same exact part in our car. So are big questions is why wasn't 2017 included in this warranty. I have reached out to Mazda and they are totally disregarding our claim and questions as to why 2017 wasn't included in the recall. A couple days before we stalled we experienced a engine hesitation which we believed was due to high winds and a roof rack while traveling. We did not have any lights on or warnings prior to being stalled. After we stalled the Alachua please department pushed our car to safety.

I was approaching Breezewood, Pa coming south on 70 into town from Hagerstown. Traffic comes to a stop awaiting a light that stops the highway traffic before allowing people to proceed through Breezewood and then continue on 70 out of town. I had plenty of warning as traffic slows first from 55 to 45, then to 35 before the light. As I applied pressure to the brakes the vehicle would not slow down. I released them once and reapplied and it felt as if they were doing nothing to slow me down. There were a lot of cars ahead of me and around me and the car did hold its lane thank goodness, but I ended up colliding with a stopped pickup/trailer (Ram with a car carrier/flatbed trailer). None of the vehicles collision avoidance warnings or safety features seemed to assist in the warning of the impending collision or deployed upon contact. No air bags, beeping of warning light - nothing. The vehicle is only months old - and tires are even newer than the vehicle as I had winter tires on it up until about two weeks before this trip. The weather was gray, it had rained lightly for several hours before - but it was 50 degrees.

IGNITION DOES NOT TURN OFF WHEN PRESSING START/ STOP BUTTON When I park the car i.e. set the gear to Park position it doesn't turn off completely. The electricals in the car are ON and this is noticed for multiple mazda 6 and mazda cx-5 cars and despite complaining to the dealers there is no resolution from Mazda.

the vehicles experience excessive oil consumption because the defective valve stem seals allow engine oil to leak into the combustion chambers. This concern usually occurs when the mileage reaches approximately 2,000 – 3,000 miles (5,000 - 7,500km) and may also occur again after replacing or topping off the engine oil.

The infotainment system experiences a "ghost touch" at random times. Usually it is when it is warm out or in direct sunlight. This has caused some of the safety features of the car to be randomly turned off. The system becomes unresponsive to manual controls while the ghost touch is occurring. This is frequent and dangerous. It is shut off lane control warnings, lighting, dimmed the entire system, etc. This has been a known issue on past models and the dealer is telling me they are aware of this but it is not covered under the warranty on my model. The first time this occurred was around 35,000 miles but I didn't realize what was happening. When I asked the dealer about it, they couldn't repeat it and ignored my concerns. It didn't start regularlly occurring until after my 36,000 mile warranty was up.

with less than 7000 miles on a new Mazda3, the transfer and transfer housing went out. This meant the all wheel drive did not operate properly, which could have caused an accident in the right conditions. This was covered by warranty, as well as a shock, strut, and numerous related parts. In total, the warranty covered the total $4395 to repair a car with less than 7000 miles on it.