MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 MAZDA MAZDA6
    - Honolulu, HI

    Excessive oil burn. I have 12,7000 miles on my engine and the car is burning ~1 quart of oil every 3k miles and increasing.

    Source: NHTSA WEB SITE
  • 2012 MAZDA CX-9
    - Dane, WI

    The contact owns a 2012 Mazda CX-9. The contact stated that on several occasions while driving at various speeds, the front passenger’s side seat belt was tightening intermittently causing discomfort for the front seat passenger. There was no warning light illuminated. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 175,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 MAZDA CX-5
    - Albany, NY

    When I drive 100 to 150 fest the front camera blocked warning light come on. The only way to reset is to stop turn of car and restart, only to have it happen again and again. The main thing is when and if I can get into cruise control and I am on a major highway and have the cruise set unannounced the warning comes on and turns off the cruise control. If there is someone close they run up on me. I have had it back to the dealer and have called Mazda, all they said was maybe the sun was setting it off, I guess I can only drive at night. The dealer had the car for over 2 weeks and did not fix it. I have recently discovered that if I keep the cruise control on it will not do it, it is very frustrating and now it is off warranty.

    Source: NHTSA WEB SITE
  • 2021 MAZDA CX-5
    - Whitestone, NY

    The car is consuming excessive engine oil. Between 3000-4000 miles the low engine oil light comes on. I was on the highway and had to pull over. I was told we don’t need oil change until 5000 miles. Not feeling safe to drive long distance. Dealership acknowledged seal is causing the leaks, but said Mazda won’t cover the cost unless check engine light is on. Also the break pads are moving slightly when breaking, dealership said it’s normal due to break pads are moving back and forth when breaking. However, I can hear the breaks clicking.

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDA6
    - Rolling Meadows, IL

    Rear subframe rust got so bad the control arm snapped off and nearly killed my family.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-9
    - Foresthill, CA

    This vehicle does not have a Traction Control Device switch to manually turn off. In snowing conditions and trying to ascend a grade, the TCD activates and eventually you become disabled in the roadway. I looked into the car manual and it does locate where the switch should be located, however my vehicle switch button is a blank button. I phoned my Dealership and reported the problem. They advised other vehicles in their lot did not have the switch as well. No other advice was explained. I reached out to Mazda Customer Car, and they advised me to contact the dealership. Problem remains un resolved.

    Source: NHTSA WEB SITE
  • 2019 MAZDA CX-9
    - Homewood, IL

    The coolant was leaking due to a crack in cylinder. The car overheated and the coolant leaked into the engine. Mazda refuses to identify this as an ongoing issue with the Mazda turbo skyactiv models

    Source: NHTSA WEB SITE
  • 2019 MAZDA CX-3
    - Diamond Bar, CA

    The contact owns a 2019 Mazda CX-3. The contact stated while driving approximately 60 MPH, while making a lane adjustment to the left, the automated lane departure system overcorrected the steering to the right. The contact stated that the failure was intermittent however, the failure had begun to occur at slower speeds. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the steering shaft needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 29,056.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MAZDA CX-7
    - Concord, NC

    Just bought this car used and the very first night I realized that the headlights are very very very dim. After online research, it seems this is a common issue with make model&year.

    Source: NHTSA WEB SITE
  • 2022 MAZDA CX-5
    - RICHARDSON, TX

    My 2022 CX5 sunroof exploded while driving on highway, glass fragments were caught by the shade so no one was injured thankfully. But this could have easily caused bodily injuries if the shade was open. The loud explosion and glass fragments could have distracted/impair the driver, leading to a serious incident. I do not suspect it is caused by impacts from debris since there was no large vehicles around me at the time of explosion and no other impact noise was heard at the same time. There are other similar incidents regarding sunroof explosion that were posted online.

    Source: NHTSA WEB SITE