MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 MAZDA MAZDA6- Charlotte, NC
I been having problems with oil consumption in between oil changes,I am concerned with the potential for damage to other engine systems aside from the reported issue with the gasket stem seals. I been taking my car to the dealership and I been told they don’t have a solution and they don’t know how to fix it. This is a new car!!!
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- Elmhurst , NY
While Driving the car in highway and you turn signals to change lanes and that moment you start changing the automatic brake system activated and car suddenly brake almost making me get in to a rear collision this happens twice in highway, it also happens twice in city driving while cruising street and theres is nothing in front of you the emergency brake light shows brake as emergency and car suddenly brake without having anything on front
Source: NHTSA WEB SITE -
1998 MAZDA B-SERIES TRUCK- Lancaster, CA
Mazdaspeed 3 turbo Vin:[XXX] ************************* Fuel pump EfI 400hp @ idel Turbo propultion not installed Cricket wireless broadband internet Connection.....? Swiage leakage: [XXX] [XXX] West covina sheriff dept. West covina ca INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2012 MAZDA CX-9- bloomington , MN
After hearing low rumbling sound and smelling burnt oil, car was taken to dealer for check up. They informed me of known issue, front PTU leaking oil due to design flaw that put the PTU so close to the exhaust. I am seeing that other owners of this model are also reporting fires due this same exact problem, apparently unbeknownst to me Mazda has provided extended warranty up to 90k miles but not actually informed the owners of this as a potential catastrophic problem. my personal review has informed me that fire seem to be most common between 110,000 and 130,000 mile ranges.
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- Olathe, KS
At 16,550 miles (5675 miles since the last oil change), my oil pressure light came on. Per owner's manual, I turned the car off & let the oil drain into the pan for 5 minutes. I checked the oil but due to it being so hot it was hard to get an accurate reading. I turned the car back on & the oil light was off. I proceeded to drive into town and 25 miles later the light came on again. I checked the oil & it appeared to be very low. I added a quart of oil and the light went off. I checked the oil level later when the car was cool & the oil level on the dipstick was now halfway between the 2 dots on the dipstick. I drove about 300 miles home from our trip and the light never came back on. I took it to the dealership the next day & the technician said no codes showed that my oil level was low and they said my oil level was now 2 Qts too high. I only added 1 and they changed it last. Even though I was told there was a known issue involving a valve stem seal, they told me Mazda will not authorize the repair unless the engine code error is present (P205F?) & the low oil light is on. They were unable to explain why my low oil light came on. I was told that I need to change my oil every 5k miles even though the owner's manual says I can go up 7500 miles. They also told me that I should wait 10-15 minutes to let the oil drain after shutting the car off and not the 5 minutes that it states in my owner's manual. They told me if this issue happens again, to have my car towed to the nearest Mazda dealership. However, again the repair would only be done if both conditions were present. A bulletin had been produced on this issue but not provided to the owners of the vehicles. This is a safety risk since I was on a trip and would never imagine having this issue with a new car 1year old. Had I known this was an issue, I could have been more prepared. Potentially letting oil continue to seep into the combustion chamber of my engine is not ok.
Source: NHTSA WEB SITE -
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2017 MAZDA MAZDA3- santa ana, CA
The electrical system in the dashboard will randomly Make its own decisions. It will choose to make phone calls or change and set radio stations. while becoming more frequent more items from the console are getting involved. my concern is that whatever's going on will start to involve the instrument panel causing the car to mechanically do things on its own. I apologize in advance if this is not considered a safety issue. thank you for your time.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- Clovis, CA
Said vehicle has 2 Recall issues that are listed as expired. 1. It has not had the defective Takata Air Bags replaced Campaign SSPB3 started 12/1/2017. 2. It has a Sticky Dashboard Campaign SSP99 started 11/30/2015. A third recall for a Seat Lifer Link was completed for Campaign 0917B on 9/13/2017. I would like Mazda to take responsibility for the 2 expired Recalls for the Air Bags and the Sticky Dashboard. Mazda had the vehicle in one of their service centers 9/17/2017 when the Seat Recall was completed. Mazda’s policy of checking for recalls failed otherwise these Recalls would have been completed. Both Recalls impact the safe operation of said vehicle.
Source: NHTSA WEB SITE -
2010 MAZDA CX-9- Asheboro , NC
Driving and brakes would not work without pressing really hard. The problem was reported before on these cars and continue to be a problem. https://www.carcomplaints.com/Mazda/CX-9/2010/brakes/stiff_difficult_braking.shtml my car has been in 2 shops for about 3 months now. They had to replace several parts in the braking system. Than the rear brakes completely froze up and towed to Mazda out of Greensboro NC.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- Jersey City, NJ
The contact owns a 2018 Mazda CX-5. The contact stated that while in a parking lot, the vehicle failed to accelerate upon depression of the accelerator pedal. The fuel warning light was illuminated. The contact was able to drive the vehicle to the residence; however, the fuel gauge was fluctuating. The contact then received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part for the recall repair was unavailable. After months of calling the manufacturer, the contact was given an appointment and had the recall repair performed at the dealer. Upon return of the vehicle, the contact stated that the failure persisted. The contact was then informed by the dealer that two additional unknown parts were defective and were not covered under the recall. The contact repeatedly called the manufacturer for assistance and was informed that the vehicle was no longer under warranty and had to be repaired out of pocket. The vehicle had yet to be repaired. The failure mileage was 33,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MAZDA CX-9- Pittsboro, NC
October 2021 purchase 2 Cooper Evolution H/T All-Season 245/60R18. With less than 8k miles, both tires developed deformities/bulging on upper sidewal/tread,line intersect, causing vehicle to shimmy. The dot #'s of both tires are up83 1LE 1021 . Tires have a 60k warranty. Cooper tires issues two safety recalls due to sidewall deformities on this tire model, same plant, but in a different sizes. February 26, 2021 cooper tires has issued yet another safety recall on this exact model tire but in a different size. The 2 cooper evolution HT tires seem to also have sidewall defects. I feel that the bulging tires are a safety hazard due to manufacturing defects. I would like to have my 245/60r18 cooper evolution as well as all of the other sizes of this model tire made by cooper, futher reviewed to the recall list
Source: NHTSA WEB SITE