MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 MAZDA MAZDA3
    - pacific palisades, CA

    Mazda, had issued a recall in 2020. however, I was out of the country and due to covid was unable to get the recalled part fixed. Now Mazda is refusing to fix it. I have contacted them multiple times and they just give me the run around and say that the date has passed and they will not fix it anymore.

    Source: NHTSA WEB SITE
  • 2017 MAZDA CX-9
    - Los Angeles, CA

    The first sign of an issue was an oil pressure indicator on the dashboard, but upon inspection, the oil levels seemed completely normal. The dashboard light went away shortly after that. A day later, I was on my lunch break and parked my car in a garage for 45 minutes. On the drive there, I did not notice any issues and was able to operate the vehicle fine for the short distance that I drove. When I returned to my parked car, there was a large puddle of oil underneath. I immediately had a mechanic take a look at the car. The mechanic was able to identify a cracked cylinder head, which led to water and coolant entering the engine. He highly suspects that this caused a blown head gasket in the car as well. As well as that, the car's starter, which worked just fine on day 1 of the issue and has never had any problems before, has totally ceased function. If I had not noticed the oil pool underneath the car and driven back to work as usual, it could have caused the engine to seize and create a very dangerous situation for myself and others on the road, including but not limited to the potential of an engine fire with the level of oil lost. The car was up to date on its servicing, including oil changes. Two ASE certified mechanics have inspected the vehicle and confirmed the leaked fluids and aforementioned issues. No other professionals inspected the vehicle (insurance representatives, law enforcement, etc.).

    Source: NHTSA WEB SITE
  • 2022 MAZDA MAZDA3
    - Ashburn, VA

    The same or similar issue is described here: https://static.nhtsa.gov/odi/tsbs/2022/MC-10209787-0001.pdf Essentially, this issue has to do with the wiring under the seat that is responsible for airbag functioning. Adjusting the seat caused "Airbag Malfunctioning" alarm/notification to go off on a numerous occasions. Potential risk with this issue is that the airbag may deploy randomly or not deploy at all if collision happens. The vehicle has been inspected by vehicle who is working on the repair. However, the vehicle has been waiting for spare parts for 3 weeks now.

    Source: NHTSA WEB SITE
  • 2010 MAZDA CX-9
    - asheboro, NC

    Brakes not working due to brake booster problem which was brought to the attention of Mazda. Mazda and the transportation authority agreed on an extended warranty which is no longer in effect. There have been many more complaints for this same problem, yet a recall has not been listed for this vechicle and alot of people are paying out of pocket. I already brought this to the attention of traffic safety and never received a return reply. Brakes are squishy than you end up having to put brakes all the way to get car to stop. People are unaware of this major brake and safety defect

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - Monterey Park, CA

    The check engine light came on when I was in my way home. This morning when I started my car, the engine reved on its own and then it went to 0. This is super dangerous. The car could have stopped in the middle of the freeway. I had my car towed to a local mechanic. The error code that came up was p0192. Looks like there is a recall for the fuel pump issue for many mazda, yet mine isn’t part of it.

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - Bethlehem, PA

    Lower ball joints, lower control arms, and axles failed on the front right and front left of the vehicle while driving. The wheels were partially disconnected with no ability to steer or drive my vehicle. Both failures happened within 2 1/2 months. After the right side failed, the auto mechanic checked the left side yet it failed regardless of all inspections including the annual state requirement. During both failures I was fortunate to be driving through turns at slow rate of speed. Serious injuries and more likely casualties would have occurred had I been driving at a higher rate of speed through traffic when the failures occurred.

    Source: NHTSA WEB SITE
  • 2014 MAZDA MAZDA3
    - Troy, NY

    - After filling up the gas tank and putting the cap back on, there is a distinct smell of gasoline until some of the fuel is used up. In summary, it appears to be spilling or leaking fuel/fumes when we fill up the tank. -This is a problem when parking our car in our garage and we are concerned that it could cause a fire. - We have not yet confirmed this with a dealer or independent service center nor have we had any other entity or person confirm this. - This issue was noticed recently and within the last year or so and without any alerts and/or warning lamps. - We understand that there is a recall on the Mazda3 for model years 2014-2016 regarding the ICV Valve (deformed gas tank) and even though it appears to be the same issue, our vehicle doesn't fall within the recall group. - Please help us determine if this is the same problem as the 2014-2016 model year recalls and if your agency will need to issue a similar recall on this model year.

    Source: NHTSA WEB SITE
  • 2011 MAZDA MAZDA3
    - Newberg, OR

    The Baffle in my tank has broken loose for uncertain reasons. This seems to be a common problem with Mazda and has had a recall in the 2015 models even.

    Source: NHTSA WEB SITE
  • 2021 MAZDA CX-5
    - Old Bridge, NJ

    Feb 2,2022 received Critical Vehicle Malfunction Warning, all vehicle systems affected told to call roadside assistance and not to drive vehicle. Received same warning again February 11,2022 after vehicle had been inspected by dealer service again had vehicle towed to dealer. April 14, 2022 Critical vehicle malfunction again. October 30, 2022, again Critical vehicle malfunction warning. All vehicle systems affected.

    Source: NHTSA WEB SITE
  • 2021 MAZDA MAZDA6
    - Pompano Beach, FL

    The contact owns a 2021 Mazda Mazda6. The contact stated that the oil light continually illuminated on the instrument panel while driving at various speeds. The contact had taken the vehicle to the dealer where he was informed that the vehicle was consuming an excessive amount of oil. Upon investigation, the contact discovered information that a defective valve in the engine might have been the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 11,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE