MAZDA Complaints

THIS IS A FUEL PUMP PROBLEM. P/N PELL - 1335ZA. OTHER NUMBERS ON THE LABEL ARE 16.12.22 AND H00073961. I AM IN POSSESSION OF THE FAULTY PART. WE WERE TRAVELLING AT HIGHWAY SPEED ON ROUTE 1 IN DELAWARE. THE CAR STALLED IN THE MIDDLE LANE AND WE ALMOST MADE IT TO THE SHOULDER. MY HUSBAND, 70, HAD TO PUSH IT THE SHOULDER. IT WOULD NOT RESTART. WE HAD MY 95 YEAR OLD MOTHER IN LAW IN THE CAR. THE TEMPERATURE WAS CLOSE TO 100 DEGREES THAT DAY AND SUNNY. WE WERE VERY CONCERNED FOR HER. WE CALLED 911 AND A STATE TROUPER CAME IN ABOUT 20 MINS. HE TOOK MY HUSBAND TO GET A A FEW GALLONS OF GAS AND THE CAR STARTED. BEFORE THE STALL, WE HAD ENOUGH GAS FOR 39 MILES. WE DID NOT RUN OUT OF GAS. THIS HAPPENED ONCE BEFORE ABOUT SIX MONTHS EARLIER ON A LESS BUSY ROAD AND I WAS ABLE TO RESTART IT SO I DID NOT FRET ABOUT IT THAT TIME AND THOUGHT IT WAS JUST A QUIRKY THING. WE MADE IT HOME WITHOUT FURTHER INCIDENT. WE BROUGHT IT TO THE MECHANIC LOCALLY FOR REPLACEMENT OF THE FUEL PUMP. HE VERIFIED THE PROBLEM WITH HIS DIAGNOSTIC EQUIPMENT. THE CHECK ENGINE CODE FOR THE EVENT WAS P0192. TOTAL COST OF REPAIR WAS $900.00. THERE IS A CURRENT FUEL PUMP RECALL ON MAZDAS BUT IT STARTS WITH THE MODEL YEAR 2018. MINE IS A 2017 BUT THE PROBLEM APPEARS TO BE THE SAME! THE COMPONENT IS IN MY POSSESSION BUT NO OTHER PARTIES, BESIDES THE MECHANIC, HAVE EXAMINED IT.

I had the dashboard recalled and replaced. The new dashboard is separating from the computer screen on dash.

1. The airbag sensor is not working. The warning signal continually flashes. My shop had airbag system analyzed. Test results showed it is not calibrated correctly. My Mazda dealer, Luther Premier Mazda, said it is an electrical problem, and I will have to pay for analysis. I paid for this analysis when Sallas had it diagnosed. 2. Due to problems with the windshield, I paid for a replacement myself, not knowing there was a recall. I want Mazda to install a Mazda windshield and calibrate the safety systems.

The contact owns a 2011 Mazda MZ6. The contact stated that while her son was driving at approximately 60-65 MPH, the rear subframe had detached, causing the vehicle to spin across four lanes of traffic and then crash into the median wall. The air bags were not deployed. A police report was filed that listed the cause of failure as a passenger's side rear tire blowout due to cracks along the tire. The contact's son sustained a back injury and medical attention was received. The vehicle was towed to the contact's residence where an independent mechanic diagnosed that the rear subframe had detached. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 200,000.

Oil burning and leaking as well after only 14,500 miles. I see there is a Class Action lawsuit filed against Mazda in late May of 2022 regarding faulty oil stem seals that cause oil to leak into the combustion chamber which will eventually cause O2 sensors to fail, catalytic convertors and engine valve failure. Dealer acted like they never knew about this issue and initially told me it was "normal" while the engine breaks in to burn oil. They attributed the "leak" to a faulty oil filter they put on during my recent oil change on July 8. Ridiculous that a brand-new car burns and leaks oil. Massive cover up by Mazda and a recall should be demanded. Apparently, they either do not want to spend 1000's of dollars in recalls or they do not have a fix. Either way, not owning up to this is a travesty and injustice!

The contact owns a 2021 Mazda CX-5. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that after driving for 1,000 miles the vehicle needed an oil change. The oil level warning light would be illuminated. The contact stated that after the vehicle was taken to the dealer the contact was informed that the engine was a quart low on engine oil. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.

Power steering failure causing rust on car components. When turning my steering wheel to the left or right there is a noise the car makes and it jumps gear shifts making it very unsafe to drive this car. Also there is an electrical power issue with the car. I just bought a new battery for the car but there still seems to be a shortage And I have to power jump the car every time I tune the car off and have to start the the car up. This is very unsafe for me as the driver and unsafe for those around my when driving because of the locking steering wheel.

The contact owns a 2019 Mazda CX-9. The contact stated that while the vehicle was idling at a red light the dash board warning lights suddenly activated and illuminated and while driving the vehicle would not properly accelerate. Shortly after parking in the driveway and exiting the vehicle moments later flames and smoke was present coming from the rear passenger side of the vehicle. The husband used water to extinguish the flames and the vehicle was towed to the local dealer. During the incident no injuries were reported and no fire or police report was filed. The cause of the failure was not determined and no repairs were performed. The failure mileage was 61,000.

Unknown Upon research I saw there was a prior recall Mazda Recall Number 6211B NHTSA Campaign Number 11V134000 About January of 2022 My service engine light has been turning on and off Around and about July 2022 I noticed a dark black colored puddle gathered wherever I would have my vehicle parked and there is a gas smell upon entering the vehicle. I took my vehicle to a mechanic and after their initial inspection I was informed that they would have to further inspect my vehicle but it would be costly because they would have to remove exhaust system to have a better visual. Mechanic also advised not to fill up my gas tank when refueling I believe my vehicle has the problem that the said recall describes

The navigation display turns fails / turns off and on throughout the drive. It turns on then goes off while backing out with the rearview camera in use. It goes off during drives, while directions are in use, while calls are in session, and with no active use at all. After checking online I found that numerous Mazda owners experience the same with thief CX5-s but there is no collective effort by Mazda to find a solution. I paid for extended warranty with Navigation Display covered and they still cannot find a solution. This is more than inconvenience. It is a serious safety issue when physical distraction is caused by manufacturer defect which can lead to accidents on the highway at high speeds relying on the navigation, while backing up viewing the camera, while driving on windy roads and the screen goes out. The auto response for most drivers is to try and reach for the phone to continue directions, stop abruptly if backing up and the screen goes out, reach for the phone to take it off blue tooth so the hands free conversation is not dropped. It is not to much to expect a major auto manufacturer to have a stable navigation screen. The local dealerships do not take it seriously. How can this matter be escalated as a matter of safety?