MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2017 MAZDA CX-3- Chicago, IL
The contact owns a 2017 Mazda CX-3. The contact stated while driving 10 MPH and approaching a stop sign, the vehicle lost motive power and stalled. The contact stated he was unaware if there was any warning light illuminated. The contact added fuel to the vehicle and was able to restart the vehicle. The contact took the vehicle to an independent mechanic and was informed that the fuel pressure sensor needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,792.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 MAZDA MAZDA3- Concord, NC
When adjusting the driver seat, the vehicle began to display "Air Bag System Malfunction. Have the vehicle inspected." This was with roughly 20 total miles on the odometer. It is a new car - Mazda3 Turbo Sedan 2022. After researching online, this is a very common problem with new Mazda3s and there are many customers with the exact same issue. The customers have also made complaints to the NHTSA. Mazda has a technical service bulletin for this problem (Bulletin no:08-001/22) and states the issue is due to "Driver-side air bag module circuit: open circuit or resistance high". This issue also occurs on the passenger-side air bag. It is a possibility that I could have been in an accident and the side airbag would not function. Or even perhaps the air bag may have had an electrical error and engaged itself while I could have been driving. My local dealership has verified the issue, however, they still have not been able to correct the issue after 8 weeks. So I have had to use a loaner for 7 weeks now. In summary, I'm filing a complaint because 1)This issue is so common 2)It pertains to something crucially important to safety 3)This is occurring almost immediately after purchase 4)Mazda does not seem to be able to readily and quickly fix the issue.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- Palm desert , CA
Module in the the car Sofi and radio stop working at times Car slow acceleration from stop to move
Source: NHTSA WEB SITE -
2021 MAZDA CX-30- Annapolis, MD
Driving home from work today I got a "low engine oil level" alert/warning. First time this has happened. I have approx. 15,500 miles on my vehicle and it was serviced on 3/22/22 (11,828 miles). That service included a full oil and filter change. I see it has been noted that there is an oil leak with this particular vehicle but Mazda has not been able to figure out what is causing it. Just wanted it to be reported
Source: NHTSA WEB SITE -
2020 MAZDA CX-5- Cantonment, FL
For some reason this vehicle will make a whoop sound after driving it for a little then idle, either at a stop light or sitting in a parking lot. The first time we heard it we thought that there was a police vehicle in the area. We took it to Mazda dealership, and they didn't what why it was making that sound. The vehicle has less than 25K miles. We are not sure if it could be a big safety issue or not but would like Mazda to look into this. There are no warning lights or signs to know when it's coming. The Mazda dealership in our area has no clue and it is annoying hearing this whoop sound.
Source: NHTSA WEB SITE -
-
2018 MAZDA CX-9- Chisago City, MN
While driving the rear wheel trim piece went flying off and struck the car behind. Noting was loose, showed signs or issues beforehand and nothing was struck on the road. Online searching has shown this is an issue others have experienced.
Source: NHTSA WEB SITE -
2019 MAZDA CX-5- Homosassa, FL
heading south doing 70 mph on 95 in the far left lane on a rainy day ....came over a hill and started to hydraplayne.....seems like the automatic pilot took the car over ,,,,,i lost the fight with the steering wheel and did two 360s all away across 4 lanes of traffic to the grass inbankment on the other side,,,,,lucky to be alive ......very lucky
Source: NHTSA WEB SITE -
2021 MAZDA CX-9- Bel Air, MD
Every 4,000 miles my engine oil warming light comes. When the dealership checked my oil level, it was about a quart low.
Source: NHTSA WEB SITE -
2021 MAZDA CX-30- Hobart, IN
The windshield in my 2021 CX30 had a distorted view on the passenger side of vehicle. Took it in to dealership who confirmed that there was obvious distortion in the windshield. Windshield was replaced and the new windshield has the same issue. Mazda is now saying that it is "normal" to have some distortion on this particular model and they will not replace the windshield again.
Source: NHTSA WEB SITE -
2021 MAZDA MAZDA6- Concord, NH
The issue I am experiencing is one that many are in regards to the oil consumption. My check oil light came on prematurely in regards to the recommended scheduling for these sorts of vehicles, at around 3500 miles approximately. This is a vehicle that experienced this issue under 10k miles.
Source: NHTSA WEB SITE