MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 MAZDA CX-5
    - Lillington , NC

    The engine has a massive oil leak that seems to be more common than Mazda will admit. The safety-related issue is the oil pours out like pancake syrup which can be bad for other drivers, the environment and cause road asphalt to break down at a rapid pace. I also don't have a warranty. When I consulted Mazda all they wanted to do is charge me $7,000 for a new engine from all the research I found on the internet. This is a problem that is affecting many people because when you only have one vehicle and have no way to make money. Most people will just keep adding oil to keep it going. Many customers are left with a car payment with no way out and a car they can't really drive other than short distances. Something needs to be done to hold them accountable for this common problem. I don't know anyone that can afford a $ 40,000-yard brick. If we can hold big pharma accountable why not vehicle manufactories.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - Edmonds, WA

    Rear Video Camera / Back-up Camera Display Malfunction: The display in the dashboard continuously resets, causing the view from the back-up camera to disappear completely or dim to to the point where it is not viewable. This causes a safety hazard when backing up and often occurs once the vehicle is already in motion. Mazda dealer's service center reports Mazda is aware that this is a new, widespread problem, but to check for updates in 4 weeks.

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Edinburg, TX

    The contact owns a 2018 Mazda CX-5. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 MAZDA CX-5
    - Spofford, NH

    Mazda recall 5321K NHTSA recall 21V875 has been open since Nov 2021 and notification by letter not received until Jan 2022 stating that a fix may be available by summer 2022. Meaning I am driving a vehicle that may stall at any time possibly causing a crash. This is unacceptable from a safety standpoint. NHTSA needs to apply pressure on Mazda to resolve this ASAP or provide loaner vehicles to those customers at risk.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA5
    - Richardson, TX

    While driving the car started lurching when accelerating. I noticed somebody else mentioned this recently when their car reached 180,000, which is when mine started doing the same thing. When this started happening my transmission light and my traction control light came on and my car was no longer operable. And by that I mean I could not accelerate or shift the vehicle into reverse, park, or neutral. This happened while driving 60 mph on the highway and almost caused an accident as I could no longer accelerate. I had the vehicle taken to a transmission shop and had the transmission control module replaced, but the car continued to have the same problem.

    Source: NHTSA WEB SITE
  • 2014 MAZDA MAZDA6
    - Powell, OH

    The contact's son owns a 2014 Mazda Mazda6. The contact stated that while her son was attempting to shift into PARK, the vehicle failed to recognize the gear selected, causing the battery to drain over time. There was no warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the NHTSA for assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.

    Source: NHTSA WEB SITE
  • 2019 MAZDA CX-5
    - Spokane, WA

    On interstate 90 while driving at 75 mph under cruise control I passed an 18 wheel truck on a curve. With no cars in front and two following, the car without warning braked heavily and control screen flashed warning BRAKE. The car immediately behind braked and veered on the bearm to avoid me. I stepped on gas to override the brakes and avoid an accident.

    Source: NHTSA WEB SITE
  • 2007 MAZDA MAZDA5
    - Fresno, CA

    I was driving my Mazda 5 2007 in traffic when suddenly it burst into flames on the passenger side underneath the hood

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA6
    - VONORE, TN

    The dashboard is sticky and shiny and the glare from the sun is terrible. It’s almost like the dashboard is “melting”

    Source: NHTSA WEB SITE
  • 2012 MAZDA MAZDA3
    - Virginia Beach, VA

    The brakes have to be pressed to the floor in order to break. They were not breaking like normal. The ABS module was deemed faulty and replaced.

    Source: NHTSA WEB SITE