MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 MAZDA CX-30
    - Winneconne, WI

    The contact owns a 2021 Mazda CX-30. The contact stated while driving at an unknown speed, the vehicle accelerated independently and hit a brick pillar. The contact stated no warning light was illuminated. The air bags did not deploy. The contact sustained injuries on her neck, back, and also had headaches. The contact did seek medical attention at the emergency room. A police report was filed. The vehicle was not drivable. The vehicle was towed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 MAZDA CX-5
    - Fort Worth , TX

    Service engine soon brake lines out ball joints otters brakes , electrical flashing lights , rust all in engine, on roof rack , by tires

    Source: NHTSA WEB SITE
  • 2020 MAZDA CX-5
    - Las vegas, NV

    High pitch noise coming from upper side of vehicle while driving on a freeway with strong side winds (35-40mph wind gusts).

    Source: NHTSA WEB SITE
  • 2018 MAZDA MAZDA3
    - Strongsville, OH

    The body computer experienced a malfunction leading to the wipers becoming inoperable. This can be made available for inspection. I was driving through a snow storm, my wipers stopped working without warning causing severe loss of visibility endangering myself and those around me. The problem has been confirmed by an independent service center. It has not, however the model of car has a recall for this, it does not extend to my specific VIN. There were no warnings. The wipers worked and halfway through a drive they stopped.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - Spring hill, FL

    When we were cleaning the car we took off the dash cover. The dash was all cracked and sticky.we don't know when it occured.we bought it in 2010 new.

    Source: NHTSA WEB SITE
  • 2022 MAZDA CX-5
    - Denver , CO

    The sunroof exploded while driving 70mph on a rural highway. There were no other cars nearby that could have kicked up a rock nor anything that could have fallen on the sunroof. The window buckled outward, not inward. The glass shattered and flew everywhere endangering the driver, passengers, and the car behind me when the window exploded. There was no warning, just a loud boom when the window gave way. My best guess is that this resulted from temperature fluctuation. I was at about 10,000 ft altitude. It froze overnight. The temperature when the window exploded was about 40 degrees, but the sun was out and strong. There was only about a 2,000 ft change in altitude while driving. I can’t imagine that the car seals well enough for the pressure change due to altitude to cause the window to burst, but that would be my second best guess, though a couple thousand feet shouldn’t have cause that big of a pressure change.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - Lakeville, NY

    Car will stall out and restart immediately and I temporarily lose power steering when turn signal is engaged, sometimes when the wheel turns and when I disengage the e-brake. My mechanic cannot find the problem and I have read many many forums that show the same issue with the same vehicle. Happens every time I drive the car for weeks and then will disappear for a couple weeks and then come back. This happens even when I'm doing 65 on the highway!

    Source: NHTSA WEB SITE
  • 2017 MAZDA CX-5
    - Ashburn, VA

    What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: Infotainment screen goes haywire changing music stations, turning on/off lights, making phone calls while the car is driving in motion. The problem happened multiple times and it can happen anytime. Yes, it is available for inspection. How was your safety or the safety of others put at risk? Answer: Puts the driver and other cars at risk because driver gets freaked out by changing stations, turning on/off lights, calls being made, etc. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Not yet. I plan to take to the dealer hope there is a recall for this issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: No warning signals, messages or other indicators.

    Source: NHTSA WEB SITE
  • 2016 MAZDA MAZDA6
    - Cranberry Township, PA

    The contact owns a 2016 Mazda Mazda6. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact pulled over but was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MAZDA MAZDA6
    - Grants Pass, OR

    The contact owns a 2006 Mazda Mazda6. The contact received notification of NHTSA Campaign Number: 21V744000 (Fuel System, Gasoline) however, the nearest dealer that was able to perform the recall repair was 3-hours away. The contact had not experienced a failure. The manufacturer was made aware of the issue and suggested that the vehicle be taken or towed to the dealer for the free one-time repair. The vehicle was not yet repaired. THE CONSUMER EXPRESSED CONCERN WITH INCURRED COST ASSOCIATED WITH THE RECALL.

    Source: NHTSA WEB SITE