MAZDA Complaints

The contact owns a 2005 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 21V494000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Independent service center diagnosed vehicle safety concerns confirmed rear subframe rust.

I can be turning left from a full stop and a few times almost went up onto the median seperating traffic. The car doesn't keep straight in it's own lane unless i put a lot of pressure with both hands on steering wheel and that doesn't always keep it straight, it veers left and right going down the road. Tire pressure light keeps coming on. when backing up hear like a grinding sound in passenger front tire. I bought this used at a Ford car dealership in June 2021. thats all i can think of right now. This has happened more than once no just one time.

The contact owns a 2018 Mazda CX-9. The contact stated that while pulling up to a gas pump the vehicle lost motive power and stalled. The contact added gasoline to the vehicle, restarted the vehicle, and was able to continue to drive to her residence. Several weeks later the failure recurred while the contact was pulling into a parking lot. The check engine warning light illuminated. The contact’s husband arrived at the scene and added gasoline to the vehicle. The vehicle was restarted however, the check engine warning light remained illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the fuel pump and sensor were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

I bought the car used several years ago and in the past year have experienced the steering wheel all of a sudden appear to be locking up. I looked up the recall and found that this is a known issue with the Mazda Tribute vehicles. I checked with dealer and they agreed. I contact Mazda customer service on 3 different occasions in the last month and they have issued a case number but will not acknowledge that my vehicle is a covered VIN to be fixed. They said its not part of the recall. It is and I have asked them to look into it. When I drive and pull into a parking lot such as a Starbucks and have to make a turn off a main road the vehicle steering locks up and the recall is 7614E Mazda acknowledges that the recall is correct in which the power steering torque sensor fails but refuses to cover my specific Mazda Tribute which is 2011. This range is covered and they said they wont cover it. I need the NHTSA to investigate this and contact Mazda to enforce it being covered under the recall. When this happens I am fearful that I will not be able to turn and hit a car, a person, or a building because it becomes so hard to turn. Only remedy is to shut car off and wait 20 minutes then turn back on. Sadly Mazda keeps tell me they wont cover it.

The Mazda connect touch screen in the center display doesn't always accept touch commands properly and regularly operates by itself (ghost touch) while in drive.

The contact owns a 2002 Mazda Tribute. The contact stated while driving approximately 45 MPH, the steering wheel felt as if it was detached from the steering column. Additionally, there was a grinding noise coming from the passenger’s side front wheel well. The contact did not notice any warning lights. The contact was able to drive the vehicle safely back to his residence. The vehicle was not taken to the local dealer. The contact referenced NHTSA Campaign Number: 14V174000 (Structure) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 95,000.

Original owner, purchased new, current mileage 35,700. The rear subframes and suspension links are severely rusted and deteriorating rapidly, making this car unsafe to drive unless most (or all) the components are replaced and the metal subframes rust treated. This is a well known problem among owners and the Mazda 6 has been recalled for rusted front subframes but not for the rear. The car spent 4 of its 13 years in upstate New York and the remainder in Alexandria VA and has shared parking space, car washes and normal maintenance with the family's 2000 BMW Z3, which has been driven 115,000 miles and shows no subframe/suspension rust damage. Mazda should be made to recall this and its other vehicles with this problem and either make the repairs or offer a substantial settlement for the inevitable scrappage of the car. I'm pursuing a class action lawsuit.

BSM Does not see all vehicles in the blind spot. It is very inconsistent. I have taken it to the dealer who told me that they could not repair it because no fault code shows up. Mazda has not been helpful.

My car's rear backup camera has been having issues for the last several thousand miles. I took the car in for repair, and the Mazda dealership informed me that the wiring for the backup camera has corroded. After searching various online forums, it appears that this issue is pretty common with this generation Mada3. I noticed today that Ford issued a recall for a similar problem with Mustangs.