MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 MAZDA MAZDA3
    - Jonesboro, GA

    Car suddenly stalled and failed to accelerate while driving with accelerator fully depressed.

    Source: NHTSA WEB SITE
  • 2021 MAZDA CX-5
    - Tacoma, WA

    On this model of Mazda, they only manufactured it with 1 small center defrost vent on the windshield, and nothing on the sides. Therefore the windshield only gets defrosted in the center, not in front of the driver. I live in the Pacific Northwest and it rains a lot which results in foggy windows, I feel it is extremely unsafe driving a car that doesn’t defrost the full windshield, more importantly in front of the drivers view. I have severely degraded visibility 80% of the time I’m driving because of how poorly designed defrost ducts are

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Woburn, MA

    Massive oil leak onto exhaust manifold, dealership checked and found oil leaking from right rear area of cylinder head. "Per SA/031/21 should replace cylinder head and all gaskets and hardware". My safety and the safety of others was put at risk because if my car had no oil in it, which it was close to, the engine could have seized and caused an accident. The fumes of burning oil made me severely ill as well. The problem was confirmed by the Mazda dealership and has been inspected as well. The only reason I knew something was wrong was because the oil light came on and I contacted the dealership and they said it was a sensor issue and I did not believe that they were correct so I brought it in and they looked at it and said it was a massive oil leak and then told me that the cylinder head assembly needed to be replaced and it was a rare occurance but it had happened due to a casting issue.

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Jamaica, NY

    This is more of a general notice to fellow Mazda CX-5 drivers with the issue described below: Our car is a 2018 CX-5 with 25K miles. The check engine light came on upon entering the highway at the beginning of the day. Subsequently, stopping by an AutoZone to diagnose it revealed a malfunctioning thermostat. Only then did I realize the car took a long time to reach the operating temperature (for the blue indicator light to go away), and engine temperature would generally stay around 165 and hit 210 only after a very long time of driving, while idling or in traffic. However, our internal heater performance never had any issues while being kept at 75 and blowing mild to moderately. Upon taking the car to our Mazda dealership and requesting a diagnostic service, did we learn it was a malfunctioning coolant control valve that there is a technical service bulletin (# 01-011/21) for such a thing, and covered under our CPO powertrain warranty for replacement.

    Source: NHTSA WEB SITE
  • 2012 MAZDA MAZDA3
    - Bakersfield, CA

    Driver seat has become loose and rocks forward in an up and down fashion while driving. Can be rock by hand as well when not sitting in the seat. A prior recall addressed this issue with 2010-2011 Mazda 3's. This is a 2012 that is having the same problem, but the recall does not apply to it. The recall needs to be expanded to included all vehicles experiencing this issue. NHTSA Campaign Number: 17V082 Manufacturer Mazda North American Operations Components SEATS Potential Number of Units Affected 173,859

    Source: NHTSA WEB SITE
  • 2017 MAZDA MAZDA3
    - Corydon, KY

    CAR WAS PARKED IN A CARPORT ON FLAT GROUND. CAME OUTSIDE CAR WAS GONE .. ROLLED OUT OF THE CARPORT DOWN A 500 FT DRIVEWAY, TURNED INTO THE DRIVEWAY ACROSS THE HIGHWAY INTO A VEHICLE PARKED THERE.. ELECTRONIC BRAKING WAS APPLIED AND STILL ENGAGED.. PARKED THE CAR BACK INTO THE CARPORT AND TRIED PUSHING IT OUT OF THE CARPORT AND WOULDNT BUDGE... MY VEHICLE ROLLED ACROSS A BUSY HIGHWAY AND IF THE LADY DIDNT HAVE A VEHICLE PARKED THERE IT WOULD HAVE WENT INTO THE SIDE OF HER HOUSE...

    Source: NHTSA WEB SITE
  • 2005 MAZDA TRIBUTE
    - Ellettsville , IN

    owned since day one, bought brand new, religiously maintained, perfect shape other than completely rusted wheel house back left passenger side. Shock went through rusted area all the way to trunk. Mazda recalled models 2003 to 2004 for this problem yet so many 2005 Mazda Tribute owners are having exact problem especially when manufactured in 2004! This is serious and I had my granddaughter with me when this happened and yet Mazda wants to do nothing about it when it’s a serious hazard and ongoing problem with the 2005’s. It is always the back passenger side with this problem! I have no money to purchase a car and now my lifeline to support my family is broke!

    Source: NHTSA WEB SITE
  • 2019 MAZDA CX-5
    - Philadelphia , PA

    My 2019 Mazda CX 5 with 25000 miles stopped moving on my way home. It was towed to John Kennedy Mazda in Conshohocken PA on 11/22/2021. It was diagnosed with a failed transmission and still awaiting replacement as of 1/3/22.

    Source: NHTSA WEB SITE
  • 2010 MAZDA CX-9
    - Seattle, WA

    The AWD system failed leaving the car dangerous to drive in rain and snowy weather. Car is still stuck in my driveway as the front wheels are spinning and no power to the rear wheels. My Mother's AWD with similar M+S tires drove out with no problems. Waiting for the snow to melt to be able to take my car into the shop. Reading online this seems like a known Mazda issue.

    Source: NHTSA WEB SITE
  • 2005 MAZDA TRIBUTE
    - Fairfield Township, OH

    The passenger side rear wheel well has rusted out and the brake mount is deteriorating as well affecting the safety of the vehicle. I have been told that this is a common issue on Mazda Tribute and Ford Escape models for the years 2001-2005 by my mechanic as well as Mazda dealer reps. They stated the 2001-2004 models were recalled but not the 2005. However, t hey mentioned that these should likely have been recalled as well. One would think that if you take care of your car that the components of the frame should not rust out.

    Source: NHTSA WEB SITE