MAZDA Complaints

At high speeds, air enters through the front windshield from outside of the car and into the cabin, making a whistling sound. It seems the problem is with the windshield design or fit.

Dealer diagnosed manufacturing defect that caused crack in head. {Which could lead to engine failure, and subsequent accident due to engine failure during operation.} Engine lost coolant. No overheating noted. No warning/error codes noted.

2013 Mazda 6 VIN [XXX] 1)Fuel tank leak. yes it is available for inspection 2)Gas leak with danger of fire or explosion. 3) Yes 4) No 5)Yes Reoccurring The 2014 Mazda 6 had a recall for the exact same problem I am having where the tank would overfill or if parked unlevel and it will activate a check engine light and "leak gas" out of the EVAP canister even while driving. The recall covered cars built between October 25, 2012 and May 9, 2013. My car was built 7-19-2012 and the dealer will not fix the issue. I have taken it to a dealer in Cincinnati and they said put a new fuel cap on it which I did. The problem has persisted and has gotten worse. I have taken it to garages where they have merely reset the light and returned it unfixed. I have lived "because of the Covid" with the situation over a year and a half by only filling the tank half full. I have only recently discovered the 2014 had a recall but not the 2013. I have spent over a 1000$ trying to get someone to fix it but no body has yet to do the job. It has potential to explode and or catch afire. I am asking for help and reporting Mazda for under recalling and fixing the recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA Campaign ID : 09E011000 Mfg's Report Date : MAR 31, 2009 Component : EQUIPMENT Potential Number Of Units Affected : 2323 Summary : THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS. Consequence : THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH. Remedy : THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388. Notes : THIS RECALL ONLY PERTAINS TO THULE AFTERMARKET ROOF MOUNTED LOAD CARRIERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV

My front sub frame was completely rotted, unsafe to drive and was repaired with Mazda's recall. It now appears that the REAR sub frame is rusting at an excessive rate. I have been reading several complaints where the same incidents are happening with the rear sub frame snapping while people are driving. Car is not safe. This needs to be addressed by Mazda. They are aware of front sub frame, but failed to include the REAR sub frame. Not sure what to do at this point, it will costs thousands to repair, yet is NOT SAFE to drive. Please look into this matter as this is a very serious issue and will result in serious injury or death.

front passenger side CV Axle/Boot, control arm, tie rod end fell apart causing tire to dislocate from vehicle. Vehicle has been properly maintained. It is at Mazda dealer service dept. It can be inspected there. If this fell apart on freeway it could have caused a major accident and loss of life. Dealer has not confirmed problem yet, awaiting their inspection. There were no warning signs or symptoms or messages.System passed previous Mazda service multi point inspection. Incident occurred out of the blue.

The contact owns a 2021 Mazda CX-5. The contact stated that while stopped at a stop sign, the vehicle failed to accelerate while the accelerator pedal was depressed. The contact restarted the vehicle and corrected the failure. The vehicle was taken to the dealer. The dealer performed a Special Service Program (SSP) Recall #: SSPC7 (TCU Connect Concern CV/Battery) where the TCU software was updated; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that there was no additional recall associated with the VIN. The failure mileage was approximately 300.

While driving at low speed (less than 50 mph) truck experienced brake loss. Was able to slow down and have no accident. Towed truck to mechanic and the next day brakes worked fine. Took truck to both AAA and to Mazda dealership for repair and no one can duplicate the issue. No instrument lights came on and no code was given for additional information. It has been stated that ABS Master cylinder and brake booster have been tested as well as the relays and fuses. This isnt the first time this has happened but the pedal has never stayed as mushy or required to go to the ground as long as it had this time.

Visibility/safety issue with OEM Mazda windshields. Objects appear highly distorted from all angles, making it hard to judge distance, read road signs, and drive safely without a disorienting level of distraction occurring at all times. Some objects appear magnified while others seem shrunken, as well as shorter or taller than they actually are. Straight lines appear rippled and in some cases, completely broken. Operating the vehicle for more than a few minutes results in rapid eye fatigue, motion sickness, and vertigo.

I was driving on the highway, at about 65 mph. The engine lost power and the car began to slow down. It did not respond to the accelerator, but the power was still on. I was lucky enough to be able to pull over to the shoulder without colliding, but it was extremely fortunate that no cars were obstructing me at the time. I put the car into park once stopped and turned the engine off. I tried to restart but the engine did not turn over and several warning signs came up on the dash and the car emitted irregular dinging/beeping noises before going silent (I do not recall specifically, but I believe the check engine and/or battery indicator lights came on) The hazards worked, also the interior lights. But I was stranded in a remote area in complete darkness on a very narrow shoulder with large trucks whizzing by. A CHP officer appeared eventually and expedited a tow truck, which brought me to the nearest Mazda dealership 100 miles away. It was midnight by the time we arrived. Both the tow truck driver and the technician (the next morning) were both unable to jumpstart the car. Engine would not turn over at all. The technician opened up the engine and sent reports to Mazda. We are waiting to hear back but they would not give me a loaner vehicle without knowing the cause of the failure. Very relieved I was not hurt but also very upset at the chance I could have been.