MAZDA Complaints

Dashboard melting and warping causing visibility issues, as well as the dashboard should never be melting. This should be recalled as it is a known and widespread issue.

2016 Mazda CX-5 windshield wipers - Correctly operating windshield wipers have four modes: single wipe, intermittent wipe, slow continuous wipe, high speed continuous wipe. One morning (September, 2021) used the single wipe mode to clear overnight accumulated moisture (car parked outside) but wiper made five passes instead of one and then stopped in an 'up' or 'non-parked' position. Tried the other three modes and all three behaved the same way, five wiper passes and then the wipers stopped, sometimes upright blocking forward vision, sometimes at an angle, but never in the 'parked' position. Driving in rain or snow requires activating the wipers every 30 seconds or so (approximate time of 5 wipes). Have had the wiper motor (which includes a circuit board) replaced twice to no avail. Today had wiper switch replaced, again to no avail. This problem seems to be similar to windshield wiper problem reported regarding 2016-2018 Mazda CX-3's.

2015 MADZDA S. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. THE CONSUMER STATED WHILE BACKING OUT OF A PARKING SPACE THE VEHICLE SUDDENLY ACCELERATED AND STRUCK ANOTHER VEHICLE.

Engine light came on, pulled over to the side to open the hood. Engine was smoking and oil was leaking all over the floor. Checked the oil dipsitick, still had oil but could smell the burnt oil. Towed the truck to the dealers and said its Engine head cylinder is cracked.

Our 2018 CX5 has only 28K miles. During a recent oil change at our local auto repair facility I was informed that the driver's side rear shock was leaking oil and needed to be replaced. After some research I found there is a Mazda TSB (Bulletin No.: 02-001/21) stating that many 2017-2020 CX5s left the factory with defective rear shocks. In my opinion, loss of shocks could affect stability of a vehicle and cause a crash. There should be a recall to replace these defective shocks!

The contact owned a 2018 Mazda CX5. The contact stated that while his wife was driving at approximately 35 - 40 MPH, the power steering assist and brakes failed, causing the vehicle to crash into trees. None of the air bags deployed upon impact. All of the warning lights were illuminated. The contact's wife attempted to turn off the vehicle, but it would not turn off. The fire department had to disconnect the battery to turn off the vehicle. A police report was filed. The contact's wife was later taken to the hospital for injuries sustained to her knees. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

The contact owns a 2006 Mazda Mazda6. The contact received notification of NHTSA Campaign Number: 21V744000 (Fuel System, Gasoline). The vehicle was taken to the local dealer and the contact was informed that the part did not fit the fuel tank. The technical advisor was contacted and informed the contact that the style fuel tank was no longer being used. The manufacturer was contacted however, no further assistance was provided. The failure mileage was unknown.

Almost every time you drive at speeds of 75 mph+ or when there are strong winds on the highway, there is a whistling noise that comes from the drivers side door frame. This has been reported online in many groups. There are even video's with the exact problem available. NHTSA ID Number: 11429312 goes into the details in depth and I can say that my experience is exactly the same as theirs.

While driving engine started to sound louder and vibrating eventually engine shifted seems that one or more of the engine mounts completely broke.

The contact owns a 2016 Mazda CX-5. The contact stated while driving 20 MPH, there was an abnormally loud chirping and squeaking noise coming from the driver’s side front wheel. The contact took the vehicle to a local dealer to be inspected however, the dealer could not duplicate or diagnose the cause for the failure. The contact was concerned that the failure was related to the suspension. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.