MAZDA Complaints

Instrument panel display shows a warrning message: Air Bag System Malfunction. Have the Vehicle inspected.

2017 Mazda CX 9 signature engine failure at 89,000 miles. July 2021 check engine light came on, this was three months prior to failure. Was told it was a known computer issue and was charged over $200 to fix. November 2021 car started running hot while driving down the road. Red thermostat came on while driving. Was able to get the vehicle to the Mazda dealer that has done routine service on the vehicle. Was told it needed a new engine. Called Mazda customer service and was told it is a known issue with the turbo charge engine. This is a safety risk to myself and others because it could have gave out in traffic.

While driving the vehicle decided to suddenly brake ....... thinking it was dangerous ..... lucky no one was behind me ..... that was really scarry and could have caused an accident for no reason.

The front frame is rusted out to the point it is unsafe. This is the same issue for the 2009 2010 models.

Engine stalled while driving and all the dashboard lights turned on. Could not turn engine back on again. Upon inspection, it was found that the fuel injector pump was faulty and was subsequently replaced by the dealership. Fast forward a year, check engine light came on and vehicle began to stall again. Dealership states that the fuel injector burnt out due to the initial fault in the fuel injector pump. Furthermore, it burnt out my catalyst.

Was driving my grandchildren home when an alarm that I had never heard before started sounding and BRAKE! showed up on the heads up display. The car came to a stop out in the middle of the street even though there was nothing in front of or around the vehicle. It was a good thing there was not a car behind me or they would have rear-ended my vehicle and we or the people in the car that hit us could have gotten seriously hurt. I took the car to the dealer and they did a diagnostics check and said no codes came up so there was nothing wrong with the car. They actually told me that when and if it happens again to videotape it for proof.

Blower motor stopped working summer of 2020. Had it replaced at the dealership and it again stopped working in summer of 2021. Had it replaced once again and it is now making horrible noises again as it did right before it blew up the last two times

According to other people on forums, the issue is inside the fuel tank. A piece of metal in the fuel tank has broken off and it scrapping inside the tank itself. I have no taken my car to a mechanic, yet. But, based on the multiple forums, this is an ongoing issue with Mazdas. You hear it mostly when your driving and come to a stop. Once stopped, you heard the scrapping until the car/fuel stops shifting.

2021 Mazda cr-5 Automatic rear hatch comes open on its own. This has happened 6-7 times. I make sure the car is locked and have come back to parking lot to find the hatch open. I have even locked the car and when I have walked to door of Walmart (long way off) and look back the hatch is not open. When I come back out, the rear hatch is open. I took to dealership and they could not rectify the problem.

Since 2019 there have been several instances with my vehicle where someone has been able to knock the power offline thereby disabling it. It happened in five locations - a storage location in Olive BranchN MS, a former address in Memphis, TN (4330 Angarath Dr), a restaurant (Sonic) in Greenville, MS and twice in Greenville, MS both at a local park (Hardee Park). I never received any recall notices during this time regarding my vehicle ref a problem with the internal lighting for the odometer / gas meter, for the alarm system, for the battery, chasis - the frame shakes - I even reported feeling something when I first bought it back in Nov of 2015, and the door locks on the driver side stated losing the notification of being locked so I have to walk back to check and have found out that some additional delay is happening causing it not to lock properly so I open and close it to get it to lock. I have received any notifications for issues with locks, power, or the suspension (chasis). My car has been stole from the dealership in Memphis near the Germantown TN area, from storage and then from the parking lot of my current address in Greenville MS. I reported all of this to local management and I told the prior people that had the dealership that something had happened to my car and they joked around trying to make a joke out of it. I called the prior service manager and a Mazda dealer in Atlanta when it was knocked offline in 2019 and was told it was an issue they could not resolve over the phone but told me to try a couple of things to see it would start. I finally heard back from the one in Memphis who agreed and I got it to start after sitting in that park almost stranded. They did it again yesterday but it would not start even after I know I spent almost $200 on a new battery after it shutdown at a local restaurant and it would not start after an electrical spark hut the car and shocked my leg. The car is only 5 years old; it shouldn't have these problems.