MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 MAZDA MAZDA3- Ruston, LA
52000 miles and warped brake rotors. Car stops fine. No danger just shimmy in steering wheel when stopping. This has happened way too soon. If it’s about Zoom Zoom Zoom then Mazda should be using a better quality rotor. I will be attempting to do the brake repair myself.
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- West Plains, MO
I own a mazda 6 2009 and i have taken it to the dealership and even paid out of own pocket a rental car for 2 hours while they fixed a recal and then they get it done mind u im already 2 hours away from home so i go pick my car back up and they call me the next day needing my car badly to fix the other recals well this time they was willing to meet me with a loaner vehical half way.. Well its been 3 weeks now havent heard from them or anything and i just got a call today sayimg my car is finally done well i get online and it dont show really were they fixed anything but supposely my sub frame had to be fixed.. I just fill something to do with sub frame is dangours and later down the road im a mom of 2 i dont need something that has sub frame problems thats scary
Source: NHTSA WEB SITE -
2019 MAZDA MAZDA6- Carmel, IN
The paint is chipping excessively and will lead to extensive body damage at the rate it is chipping and exposing the metal underneath. I am taking the vehicle in to the dealer next week to show them the damage. The chipping issue has already been documented on a Bill of Lading from a transporter who shipped the car to me. I will upload it below.
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA5- Troy, OH
The Mazda5 has a TSB on the issue, 01-013/15. What I am attempting to find out is why this isn't a recall. When the failure occurs, the fuelling of the vehicle doesn't shut off the nozzle. What happens is fuel comes spraying out of the opening, getting over the ground, the vehicle, and in most cases the person fueling the vehicle. My vehicle has been dong this almost since new. When I reported it early on, Mazda blamed the fuel pumps in my area. The next time I went in I presented the TSB but they still wanted me to pay for diagnostic procedures and even potentially for the repair. I think that's ridiculous. From what I understand, it's very common, common enough to have a TSB. Since it does cause environmental issues and safety issues by splashing gasoline on skin, clothing, and potentially could be ignited, well, why isn't this a recall? I do find the TSB to be carefully worded to specifically NOT say what actually happens, making it look like an inconvenience and not a safety issue. ****Video of what happens is available upon request.****
Source: NHTSA WEB SITE -
2005 MAZDA RX-8- Hutchinson, KS
My cars steering will loosen up and stiffen up randomly also the traction control will randomly engage and the tire pressure lights and another light
Source: NHTSA WEB SITE -
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2018 MAZDA CX-5- Plantation, FL
Mazda USA - There’s been over 5 failures of my AC since before the car even hit a 5,000 mile mark. Mazda North America has a D- rating w/the Better Business Bureau & it shows! My complaints have gone one deaf ears and there’s a HUGE lack of accountability. https://youtu.be/83lV-29xz8s
Source: NHTSA WEB SITE -
2011 MAZDA MAZDA3- VILLA RIDGE, MO
The seat height adjustment lifter link has broken and my driver seat wobbles tilting up and down during normal operation. There is a recall for this exact issue for this exact model of vehicle 2011 Mazda 3.
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA3- Palm Beach, FL
ONLY REAR BRAKES SEVERELY CORRODED AND NEAR FAILURE AT 13200 MILES DESPITE ROUTINE WASHING AND REGULAR MAINTENANCE AT DEALERSHIP, WHILE THE FRONT BRAKES ARE PRISTINE. REAR BRAKE NOISES BEGAN AT 13200 MILES AND WAS MENTIONED TO DEALER DURING ROUTINE MAINTNENACE AT 13283 MILES. DEALERSHIP REFUSES TO ACCEPT THIS IS A MANUFACTURING DEFECT AND TRIES TO BLAME ENVIRONMENT FOR UNUSUAL CORROSION AFTER 2 YEARS. ESCALATED TO MAZDA USA PENDING. THIS SEEMS ALMOST IDENTICAL TO THE ISSUES NOTED IN 2017 MAZDA3 IN COMPLAINT NHTSAID: 11240160 AND RELATED TO THE REAR BRAKE CALIPER RECALLS FOR ( Part 573 Safety Recall Report 17V-393)
Source: NHTSA WEB SITE -
2005 MAZDA RX-8- Corpus christi, TX
The steering wheel sometimes its hard to control sometimes its normal and when going fast the steering is so loose like there's a gaps that you need your two hands on the steering all time and the weels Weigel at high speed 60mph. its hard drive the car on the freeway And everyday use i already spend $2800 at the dealership get fix but never get fix The car no accident to be like that. Car has 80k mileage
Source: NHTSA WEB SITE -
2018 MAZDA CX-9- Calexico, CA
Internal crack in center display. Mazda Mexico refuses to extend warranty since this model has not yet been called even though other previous models already have the warning
Source: NHTSA WEB SITE