MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 MAZDA MAZDA3
    - BROOKLYN, NY

    I have been experiencing unintended acceleration while in D (drive) but stopped with my foot on the brake. For instance, when fully stopped at a light, the car will suddenly experience a small burst of acceleration and propel forward. I see the engine rpm go up when this occurs even though I am stopped. This is very scary and uncomfortable as I feel like I lose control of the car during those times and can potentially hit another car or person in front of me.

    Source: NHTSA WEB SITE
  • 2020 MAZDA MAZDA3
    - Mechanicsville, VA

    The front radar sensor failed and doesn’t work anymore rendering the FCW and ACC useless. There is a TSB out about water damage getting into the sensor. There are 2 warning lights on. They first appeared when I turned on my car one day.

    Source: NHTSA WEB SITE
  • 2017 MAZDA CX-5
    - Fairmont, WV

    The front wipers stopped working. Fuse is ok. No power to wiper motor. Washer still works. Rear wiper works.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - Campbell, CA

    Dealer identified drive belt tensioner as leaking and in need of replacement on a Mazda CX-5 with less than 30k miles on it. Many owners have reported identical failures at or around 30k. An insufficient part that is failing so frequently, this early on with low mileage is a significant safety issue.

    Source: NHTSA WEB SITE
  • 2019 MAZDA CX-5
    - Sacramento, CA

    Driving on highway, cruise control ser to 82, no cars in front. The car suddenly jolted twice, engine light and battery light comes, lost of power. Pulled over to shoulder in the middle of nowhere in Nevada. Tried to start the car, engine won't turn on, starter just kept cycling. Veh temp was just below 210 with a 1/4 tank of gas. Called dealership and service person asked is to use key to turn on car, no change and provided no other solution other than to take to dealership with the closest one being over 300 miles away. We decided to unhook and rebook the positive side of battery. Car restarted and currently driving it home as I write this complaint. 600 miles overdue for maintenance (by date due on July 26, 2021) and was scheduled upon return from trip which at the time should be approx 1000 miles over due.

    Source: NHTSA WEB SITE
  • 2011 MAZDA MAZDA3
    - Midland, MI

    My exact make and model and year was recalled in 2017 for a driver seat problem. My specific vehicle avoided recall because it was manufactured in November 2010, as the recall only included those manufactured up until September 2010. How is it that my vehicle had the same EXACT problem of those models but was not included? The seat lifter clamp BROKE-the same exact problem warned about in the recall. I can't afford the $800 repair and this is NOT even my fault.

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - rochester, NY

    hacker broke into my home network, laptops, cellphones and my vehicle. Settings keep being changed relating to Adas and bluetooth. poss using sql os sqlite

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - Houston , TX

    For the last couple of months every time I place my car in park and press the PUSH START/OFF BUTTON- the car does not completely shut off. So I start the car again, move the gear shift out of park all the way back into drive and back into park again in hopes when I push off button it will cut off. It is a gamble. Now I am having to cut the car on and off almost 6 times in a row to get it to cut off completely. Not only is it causing incredible wear and tear on my vehicle, it is a horrible defect that seems like it will be dangerous and costly in the long run. I think Mazda should recall this issue and fix it promptly!

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - ALLENTOWN, PA

    Ignition light stays on, car turns off but battery and dash lights stay on continuously. You have to repeatedly turn car off and on and raddle shifter to turn off, this causes depletion of batter and can DANGEROUSLY leave one or ones family stranded and in a bad situation. This problem has been stated by numerous consumers on the website. Contacted my mazda dealership and technitain agreed that they have come upon this issue quite a lot, charging for diagnostics and labor $100's of dollars, possible issues with break or parking switch. Problem can be possibly fixed but what if it occurs again a few months or year down the road, leading to a never ending viscous $bill$ cycle. I'm very concerned about a depleted battery, I also contacted cooperate and representative informed my conversation was recorded and will be hopefully looked into but as of yet nothing has been done, rep informed me to contact NHTSA.GOV and here I am. I was surprised of the many consumers on the web having this issue, I had been having numerous battery issues and was replaced...THIS HAS TO BE LOOKED INTO AND A RECALL BE INSTITUTED ASAP. A VEHICLE NOT SHUTTING OFF RESULTING IN A DEPLETED BATTERY THEN BEING STRANDED IS VERY CONCERNING, WORRISOME AND DANGEROUS IF THERE'S NO HELP AROUND.

    Source: NHTSA WEB SITE
  • 2014 MAZDA MAZDA5
    - Hampton Bays, NY

    The contact owns a 2014 Mazda Mazda5. The contact stated that while driving over a minor bump in the roadway at any rate of speed, the brake pedal would depress to floorboard without warning. The contact stated that the brakes would resume normal operation soon after failure. The contact had taken the vehicle to three separate independent mechanics however, each mechanic was unable to determine the cause of the failure. Neither the dealer nor the manufacturer were made aware of the failure. The vehicle was not yet repaired. The failure mileage was approximately 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE